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“Great location good prices new hotel”

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Vienna House Andel's Cracow
Ranked #25 of 260 Hotels in Krakow
Certificate of Excellence
Paris, France
Level 5 Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great location good prices new hotel”
Reviewed 29 April 2012

Excellent location, the hotel rooms can be small but the apartment rooms are big. Well insulated, close to the station, the old city and the Galeria mall. Service in the room is good. Service in the restaurant is close but compensated by a good selection for breakfast. Excellent quality price with great showers and plenty of water pressure.

  • Stayed April 2012, travelled solo
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Helpful?
Thank Olivierada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,789 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (245)
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Bangalore
Level 4 Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 April 2012

This hotel is well located right in the middle of the downtown shopping area. Next to the krakowski center. Hotel is nice, neat and clean. Though room interiors and upholstery need a bit of facelift. Restaurant is good.

  • Stayed March 2012, travelled on business
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Helpful?
Thank joymumu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wigan
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 April 2012

Wonderful short break in Krakow. Hotel was excellent and so convenient being located just across the square from the Train Station. Easy to get to main square via underpass although heavy snow while we we there did make the walk a bit more tricky.
Room modern, comfortable and spottless, bathroom had the WOW factor. Breakfast - excellent choice and set us up for well for the days sightseeing. I would definitely recommend this hotel to friends and hope to visit again in the future

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
Thank GlendaWakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level 6 Contributor
185 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 23 April 2012

I wrote a review of Andels a year ago, and have stayed twice since then, so I decided it was time to update my comments.

Agnieszka (the manager) had responded to my earlier review assuring me that the few small concerns I expressed would be addressed. They have been. Breakfast was great (and the coffee very acceptable) and the internet service is much improved. There was some sort of server problem one night, but in general the service was both free and reliable.

Meanwhile, the hotel is still where it has always been (very convenient!!) and the staff are still very friendly. Both recent stays had me overlooking the square toward the railway station, which really is a nice view ... especially this time of year when the sun rises early.

The room is large and well-furnished and the bathroom is spacious. Everything was spotless. I will probably continue to visit Krakow periodically, and this will continue to be my first choice for each stay.

Room Tip: Ask for a room overlooking the railway station to the east.
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  • Stayed April 2012, travelled on business
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Helpful?
Thank VirtuallyAnywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jerusalem,Israel
Level 6 Contributor
119 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 21 April 2012

One step to the Old City, this location is really perfect.
Rooms were small but the bathroom was very modern and functional, with a bath-tub separate from the shower. When light was turned on in the bathroom, the bedroom was illuminated through an opaque window, which might be inconvenient when your partner would like to sleep in the dark! Complimentary mineral water bottles were provided, a nice touch to feel you welcome.

Room Tip: All rooms seem similar and comfortable
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  • Stayed April 2012, travelled with friends
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Helpful?
1 Thank theos10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
swansea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2012

wonderful hotel situated near the railway station food was excellent staff very helpful cant believe how inexpensive it was to stay there definately return there and fully recommend it.

  • Stayed April 2012, travelled as a couple
    • Value
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Helpful?
1 Thank malcolmswansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Memphis, Tennessee
Level 6 Contributor
208 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 16 April 2012 via mobile

This was my third stay at Andel's Krakow. This is a well kept, modern, business class hotel located just a short 5 minute walk from the central square. Being next to the train station is helpful for guests arriving at the airport. The Galleria market is next door if you need a break from the traditional tourism or want to find a place to hang out on a rainy day.

The rooms at Andel's are small by American standards, but typical of European hotels. They ware clean and have all the amenities one requires (hair dryer, coffee pot, mini-bar and wi-fi). Good selection of TV channels, even a few in English. Storage is limited to one closet, but there is no dresser drawers to store non-hanging items.

If your room faces the train station and you a light sleeper, you will likely not be able to leave your window open over night as people crossing the square get pretty rowdy when the bars close.

The staff is attentive to questions and problems.

The only downside is the the restaurant stinks. The lunch and dinner menu is limited. Food quality is average. Food is very slow to be served. I at one lunch in the dining room and the staff was rarely seen. The wait staff was more attentive at a dinner.

The morning buffet is fair. Scrambled eggs were runny and undercooked. Melons were not ripe when they were carved, resulting is hard, flavorless fruit. I think there is an omelette station, but only one morning did I see a chef working it. The Buffet lacked smoked salmon, a staple on all good European breakfast buffets.

So, all in all, good choice for your hotel, but you have many better choices for your meals.

Stayed April 2012
Helpful?
1 Thank JMfromMemphis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vienna House Andel's Cracow

Property: Vienna House Andel's Cracow
Address: ul. Pawia 3, Krakow 31-154, Poland (Formerly Andel's Hotel Cracow)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Krakow
#15 Luxury Hotel in Krakow
#16 Family Hotel in Krakow
#21 Romantic Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:4 star — Vienna House Andel's Cracow 4*
Number of rooms: 159
Official Description (provided by the hotel):
The 4-star hotel Vienna House Andel's Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events. ... more   less 
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Also Known As:
Andels Hotel Krakow
Andels Krakow

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