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“Convenient location”

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Vienna House Andel's Cracow
Ranked #30 of 261 Hotels in Krakow
Certificate of Excellence
Reviewed 21 December 2013

Situated right next to the railway station, a few mins walk from the old town and right next door to the galleria shopping mall makes this hotel very convenient. Reasonably priced and a good restaurant and friendly staff. On the down side is that the rooms are small, there is very little space to put your clothes, rooms at the front get a lot of noise from the trams the water bottles are refilled, the gym is minute and take your own water as the water dispenser was empty while I was there. The free wifi is very slow, you have to pay for a faster connection.

Stayed: November 2013, travelled on business
1  Thank Hiker_64OK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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602 - 608 of 1,841 reviews

Reviewed 18 December 2013

We arrived in style for a min price by the hotel's Chauffeur driven van to a warm welcome and made to feel at home for our whole stay. It was next to the new Galleria and walking distance to town. The rooms were a good size and very clean and comfortable. The staff could not have been more friendly, helpful or accommodating. I would highly recommend this hotel to anyone traveling to Krakow as it was just perfect. The best kept secret in Krakow.

Room Tip: A corner room with a little sitting area, it was a much larger room and look out for dinner and acco...
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  • Stayed: July 2013, travelled with family
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1  Thank MamaGdownunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria M, General Manager at Vienna House Andel's Cracow, responded to this reviewResponded 20 December 2013

Dear Guest,

Your special review brought us so much pleasure - thank you, it is highly appreciated.
There is nothing nicer for a Hotel Team than to read this kind of feedback. We always do our utmost to ensure all our guests are welcomed and well taken care of!
We would like to assure you – you will always be more than welcome at the andel's Hotel Cracow.

Best regards,
Maria Makal-Mlynarska

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Reviewed 14 December 2013

The hotel is right near the Central Station, if you have to leave Krakow on a very early or late train, it's the best choice. The room is modern and clean, staff are helpful, and there's a Galeria next door, you can get almost everything in a minute.

  • Stayed: December 2013
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Thank Fortnum_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

Centrally located (near to the train station and to the Galeria). Modern and clean. Great staff. Breakfest is impecable. Spacious and clean room. I did not hear any noise from the street, which is great.

  • Stayed: July 2013, travelled with friends
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Thank Roberto_Lambauer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 December 2013

This was our 4th visit to Andel's and our second this year. We wanted to see Krakow at Christmas and thought the city decorations were very atmospheric despite it being suggested that we were probably a week early. The market in front of the hotel added to the enjoyment.
We think Andel's is an excellent place to stay as the vast majority of reviews testify. My only criticism remains that the hot food at breakfast is not as hot as it should be but this is more than made up by the excellent 'live' breakfast cooking service. Can't wait until the next time!

  • Stayed: December 2013, travelled as a couple
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Thank DavidP59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria M, General Manager at Vienna House Andel's Cracow, responded to this reviewResponded 9 December 2013

Dear Guest,
First and foremost we would like to take this opportunity to thank you for staying with us and for taking yourself the time to share your opinion about us.
Guest comments such as yours are a vital factor in monitoring our performance and enabling us to provide better services, where applicable, on future visits.
We are very happy to learn that you were satisfied with your accommodation as well as the services provided by our associates. The team of andel’s Hotel Cracow is always committed to deliver high quality and memorable service to our guests.
Thank you, once again, for staying with us and for valuable feedback. We are looking forward to welcoming you back to our property , where we assure you of our best attention and services.

Yours sincerely,
Maria Makal-Mlynarska

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Reviewed 21 November 2013

Great hotel close to the main square. Next to a good shopping centre visited for a coffee at Starbucks and we found other excellent coffee shops. Also the usual fast food chains to be found here. The hotel was opposite the train station we were situated on the 4th floor overlooking the square couldn't hear any noise. Only a ten minute casual walk to the old square there was so many lovely resteraunts good food very cheap in comparison to England. I would recommend a visit to Krackow to all my friends and family. Lots of nice architecture and plenty history.

  • Stayed: November 2013, travelled with family
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2  Thank Joan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2013

Have just returned from this hotel. lovely! Fantastic location---quiet, comfortable, great food, helpful staff. Could not fault it. Also, Krakow is a lovely city---well worth a visit. Great value for money.

Room Tip: All rooms good
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  • Stayed: November 2013, travelled as a couple
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Thank clive p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vienna House Andel's Cracow

Address: ul. Pawia 3, Krakow 31-154, Poland (Formerly Andel's Hotel Cracow)
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kleparz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#10 Business Hotel in Krakow
#16 Family Hotel in Krakow
#17 Luxury Hotel in Krakow
#21 Romantic Hotel in Krakow
Price Range: £59 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Andel's Cracow 4*
Number of rooms: 159
Official Description (provided by the hotel):
The 4-star hotel Vienna House Andel's Cracow is situated directly in city center, just 100 metres from Market Square, the largest shopping mall in the city and the main train station (12 minutes to the airport). It contains 159 luxurious rooms and apartments and is the only design hotel in Cracow. The spacious modern conference centre makes the hotel ideal for business meetings and events. ... more   less 
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Also Known As:
Andels Hotel Krakow
Andels Krakow

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