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Reviews (503)
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All reviewstrain stationgreat locationold townshopping mallroom cleanedsmall kitchenettebasic facilitiescentral heatingrooms are cleanthe main squareeasy accessminute walkenjoyable staybreakfast is servedreception staffsalt mineswould definitely stay here again
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31 - 36 of 503 reviews
Reviewed 11 May 2017 via mobile

The hotel is a decent location to the station and main sq. The reception staff are unapproachable, unhelpful and ignorant, and it put us off asking recommendations for really good local cuisine. the rooms are really noisy and the bed is uncomfortable, it squeeked when you breathed in the same room.

Stayed: May 2017, travelled as a couple
Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maciej M, Front officer at Maly Krakow Aparthotel, responded to this reviewResponded 14 May 2017

Dear Ian,
In the beginning, we would like to thank you for your feedback as it will surely help us to improve quality of the service we provide to our guests.
We are very sorry to hear about the incidents which took place during your stay in our Aparthotel.
Hope, in spite of this issues, your time in Kraków was good.
Kind regards,
Maciej Małczyk, Mały Kraków front officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2017

It is an economy hotel, you get what you pay for! Clean but small rooms. If you want your room cleaned or fresh towels/sheets - you must ask for them. The kitchenette is a plus! You simply can't beat the location! Right next to the train station/ shopping mall. I took the train from the airport and it took me less than five minutes to walk to the hotel. It's less than five-minute walk to the old city, the old-city is literally right around the corner. The breakfast is fantastic, and it's located right across the street in another hotel. Plus, everything is right there - trains, buses, and there are always taxi's by the mall (but I personally used Uber - so simple!) Plus a print shop/Xerox store right in front of the hotel - it was very convenient for all the business I was doing. The hotel staff was also very helpful. Bed was comfortable, and they include some free earplugs incase it gets noisy. It wasn't noisy during my trip. I would definitely stay here again.

  • Stayed: April 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Leelee317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maciej M, Front officer at Maly Krakow Aparthotel, responded to this reviewResponded 5 May 2017

Dear Guest,
Thank you so much for such a fantastic words about our Aparthotel! It means a lot to us!
It is great to know that your time in Kraków was fine. Also we are glad that you found our rooms & location comfortable and stuff helpful.
Looking forward to see you again!
Best regards,
Maciej Małczyk, Mały Kraków front officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

Maly Krakow is a friendly and good value for money. It is right next to the shopping mall and train station. The rooms are comfortable and quiet and I would stay there again next time I travel to lovely Krakow.

Stayed: February 2017, travelled solo
Review collected in partnership with this hotel
1  Thank Diarmaid M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maciej M, Front officer at Maly Krakow Aparthotel, responded to this reviewResponded 22 April 2017

Dear Guest,
Thank you for sharing your opinion with us about our Aparthotel!
Good to know that you found our rooms comfortable. We are very happy to read you enjoyed your stay!
Hope to see you again.
Kind regards,
Maciej Małczyk, Mały Kraków front officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

We had a nice time in Krakow, Nice place, very good hotel, much to see and visit. Nice restaurants.
The hotel is in the centre of Krakow so we see all the highlight by foot. Nearby there is a very modern shopping moll.

Stayed: February 2017, travelled as a couple
Review collected in partnership with this hotel
Thank marjolijn757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maciej M, Front officer at Maly Krakow Aparthotel, responded to this reviewResponded 22 April 2017

Dear Guest,
Thank you very much for your review.
It is great to know that you had wonderful time in Kraków with us!
We look forward to seeing you in the future.
Best regards,
Maciej Małczyk, Mały Kraków front officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017

Highly recommend
Clean
Nice and Warm
Near square
Near shopping centre
Next to trams
Wee cheap shop and restaurant near hotel
Next to main bus and train station
Staff lovely
Would go back and stay here again

Stayed: January 2017, travelled with family
Review collected in partnership with this hotel
Thank Shazza1970nov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maciej M, Front officer at Maly Krakow Aparthotel, responded to this reviewResponded 22 April 2017

Dear Guest,
Thank you for you opinion about our property! Thank you so much for appreciating our staff efforts. We are happy that you found our location convenient.
Hope to see you soon.
Kind regards,
Maciej Małczyk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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