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“Family stay for 2 nights” 5 of 5 bubbles
Review of Amber Hotel

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Amber Hotel
Ranked #15 of 256 Hotels in Krakow
Certificate of Excellence
Bratislava, Slovakia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Family stay for 2 nights”
5 of 5 bubbles Reviewed 3 September 2014 via mobile

We had really good stay at Amber hotel in Krakow. Very good location in the centre, even if youre traveling by car, parking is very near. Room clean, good vatiety of food for breakfast l, reception staff very kind. I can only recommend.

Stayed September 2014, travelled with friends
Helpful?
Thank MatejPapo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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776 reviews from our community

Traveller rating
    526
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    33
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (104)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Swedish first
  • Any
English first
Orlando, Florida
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 3 September 2014

We spent two nights at the Amber Hotel in the heart of Krakow. The location is ideal because it is within close proximity to so many restaurants and other points of interest. We found the hotel to be immaculately clean, modern and welcoming. The apples in the lobby were a nice touch too! Comfortable beds, helpful, friendly staff, and a fabulous breakfast that was included in the room rate. All told, we loved this hotel and highly recommend it!

Room Tip: Delicious breakfast each morning with lots of choices!
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank bizebee313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caerphilly, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 28 August 2014

My mother and I had a wonderful stay at the Hotel Amber - both the reception, breakfast room and room itself are tastefully appointed, everything feels very clean and fresh. The cherry vodka in its pretty decanter was a lovely welcome.
The location is great: just the other side of the "Planty" park that surrounds the main square area, so you are away from the noisy bars at night, yet only a pleasant 5 minute walk from the square itself.
Breakfast is a vast buffet served in a light and pleasant room - scrambled eggs are delicious (although probably not very healthy!), choice of fresh bread, rolls, cakes, cheeses, cold cuts etc
I made use of the complimentary sauna and was very impressed with this. It is located in its own suite with toilet, shower, relaxation area and sauna and you actually book this space for your own use so you don't need to share with other guests. Be warned that the sauna is very hot, even by scandinavian standards, but I slept like a baby afterwards. (My only suggestion to the hotel would be to consider installing some form of alarm in the sauna itself - it is tucked away in the basement and as I was using it on my own late at night, I would have felt a little more reassured if there had been some means to call for help should I have felt unwell)
Staff were always available and ready to help and speak very good english.
All in all, a very good hotel with just the right amount of luxury without feeling pretentious.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank xe78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

I brought a group of college students here for four nights in late June 2014. EVERYONE was completely impressed by the hotel, the rooms, the staff, and the location (and frankly, it can be hard to impress college kids). You can walk here from the train station (though this is not advisable if you have luggage or are out of shape). The heart of old town is a short walk away, as are multiple tram stations. There was a welcome carafe of Polish cherry vodka (great) in the rooms, and Perrier was complementary too. Rooms, bathrooms, everything impeccable and stylish. There was a bar area that doubled as the breakfast room in the mornings. Breakfast was very good. ALSO, there is a small private room on the basement level that had a desk and tv-- watched some world cup matches here-- very comfy. It is right across from the weight room. In sum, stay here - it is worth the price, and the price was not really expensive.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelamber10, Manager at Amber Hotel, responded to this review, 22 August 2014
Dear Guest,

Thank you so much for your review. We sincerely appreciate your feedback as on a daily basis our goal is to make our guests have the best visit to Krakow they can.

I am really glad we were able to provide you with an exceptional experience from the moment you stepped in until the moment you departed.

We look forward to welcoming you back to our hotel on a future visit so we may take care of you once again. Please do not hesitate to contact us if we can be of assistance at any time.

Warm regards,
Magdalena Wesolowska
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 18 August 2014

We were two single men who stayed in two single rooms for 4 nights in August 2014.
The hotel is modern with excellent facilities in a quiet street only 5 minutes walk from main square.
We both enjoyed our rooms which faced back of the hotel and were quiet. We got excellent nights sleep. Beds very comfortable. Bathrooms were modern and very clean and worked well. We enjoyed nips of the free cherry liquor! Wifi worked well. Breakfast was varied and excellent. Staff were professional and good humoured and very helpful. Settling our account was smooth and honest and efficient and exactly as quoted when booking. Excellent hotel. Hope to go back and will recommend it to our friends. Best Wishes to manager and staff of Hotel Amber! John

  • Stayed August 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank johnrountree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelamber10, Manager at Amber Hotel, responded to this review, 22 August 2014
Dear Guest,

Many thanks for taking the time to review The Amber Hotel on TripAdvisor.

The feedback from our guests is so important to us and your wonderful compliments are highly appreciated.

Of course, I couldn’t provide the service we offer without the team I have, of whom I am most proud and who take pride in the work they do in giving our guests the best experience.

We are looking forward to welcoming you back to the Amber Hotel on your next visit to Krakow.

Best regards,
Magdalena Wesolowska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bradford, United Kingdom
1 review
5 of 5 bubbles Reviewed 15 August 2014

We had a 3 night stop at this very well presented boutique 4 star hotel. Rooms great. Breakfast great. Service/ staff great. Hotel only 5 minutes walk from square. Would recommend anyone visiting krakow to stop here.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ursh1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelamber10, Manager at Amber Hotel, responded to this review, 22 August 2014
Dear Guest,

Thank you for staying with us and for taking the time to submit a review about our hotel.

I am pleased to hear that you enjoyed your stay and spent a good time in Krakow!

We hope to welcome you back to the hotel in the near future.

Kind Regards,
Magdalena Wesolowska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

Looking for somewhere to take an ageing stag party (more SAGA than stag) we chose Krakow and reviewing hotels on Trip Advisor I opted to book the Amber Hotel.
All I can say is that it was an excellent choice, from the moment we stepped through the door the eleven in our party will all agree we were well looked after. We all had twin rooms as requested which were clean and functional. Our bathroom was shower only which suited us so if you prefer a bath you may need to check first. Breakfast was acceptable with a choice of eggs, hot dog sausages and bacon, plus full continental style of hams & cheeses.
The staff were always helpful and very patient as each of us asked them the same questions. We booked the Auschwitz trip through the hotel and it went like clockwork, we also opted for the hotel packed lunch to take with us.
The hotel is 5 minutes from the square so ideally placed for the bars & restaurants. There is also a bank & ATM facing.
All eleven agreed it was an excellent choice of hotel and would go back if we return to Krakow.

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank liverpoolroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelamber10, Manager at Amber Hotel, responded to this review, 22 August 2014
Dear Guest,

Thank you for your excellent review.

It is so important to us to receive guest feedback and satisfying when the reviews we receive are so positive. Excellent service is at the very heart of The Amber Hotel and the team behind me make it possible for us to receive such outstanding reviews.

I have shared your kind words with the rest of the team and it was our pleasure to make you stay a memorable one.

Once again thank you for staying with us and I look forward to welcoming you again in the near future.

Kind regards,
Magdalena Wesolowska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Amber Hotel

Property: Amber Hotel
Address: Ul. Garbarska 8/10, Krakow 31-131, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#18 Business Hotel in Krakow
#19 Family Hotel in Krakow
#22 Romantic Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Amber Hotel 3*
Number of rooms: 20
Official Description (provided by the hotel):
In the heart of this magical city, right next to the enchanting and picturesque Krakow old town, in a secluded street there is an unusual place, XIX century tenement house, and inside - a little, unbelievably hospitable boutique Amber Hotel with a unique atmosphere. Even though the hotel is situated in the very centre of the old town, only 500 meters from the main square, it manages to remain distant from urban noise. Elegant and functional rooms provide our guests with ideal conditions for both work and relaxation. Comfortably furnished rooms, coffee/tea making facilities, satellite TV, free and fast internet connection contribute to creating a comfortable and friendly place for every guest. The hotel is frequently visited, apart from tourists and businessmen, by renowned personalities from cultural, artistic and political circles. Extremely friendly service, always ready to help, makes it an exceptional place, full of good manners and taste, where every desire of the Guests is immediately satisfied by the professional service. ... more   less 
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Also Known As:
Amber Hotel Krakow

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