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“clean and friendly”

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System Hotel Krakow
Ranked #223 of 256 Hotels in Krakow
yorkshire
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“clean and friendly”
4 of 5 bubbles Reviewed 11 April 2013

a clean and comfortable hotel with friendly and helpful staff. The staff can speak very good english and are very accomodating. the hotel is close to the main town of krakow by taxi or by local bus and we would return here when we next visit poland.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JEWELSxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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226 reviews from our community

Traveller rating
    24
    65
    67
    38
    32
See reviews for
33
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Liverpool, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 26 March 2013

I booked this hotel on a whim but I was pleasantly surprised,I had read a few reviews that werent brilliant,but to be honest it was value for money if not more.....Its clean,the staff are friendly and i would return. Yes it is in a petrol station forecourt but it is close to krakow main sq approx 20zl in taxi.The rooms are a good size the bathrooms are small but people that slate this hotel are expecting far too much for what they pay.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank laura g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Western Australia, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 10 January 2013 via mobile

If you think of this place as a hotel, you will probably be disappointed, think of it as a hostel and you'll be okay. It's pretty out of the town centre but there's a bus nearby to get you there easily. Rooms are small and beds aren't great, but the plus side is alright bathrooms and free wifi that works in the rooms. Reception staff are helpful, restaurant food is a fairly good cheap feed and breakfast is alright too. Don't expect top hotel quality and you'll be alright :)

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Katie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 9 November 2012

I only booked this hotel due to its cost and proximity to the airport / town center.

i went to a 3* hotel in Rome which was nice, but this was a glorified hostel at best.
the staff are polite and helpful, but the rooms were tiny and we had 2 single beds which we couldn't even put together.
getting breakfast was rubbish as we had to book as the hotel was very busy.
at night you could hear students partying (on a wed night) until 05 AM..

the hotel looks right out on to a garage forecourt also, but this was actually a blessing as i went and bought some snacks from here when going on my days out so was quite handy... and there is a KFC and Mcdonalds 5 mins down the road which was handy.

i wouldn't stay here again unless i had no choice, but for £30 a night for 2 people, im not going to complain to much... its cheap and gives a bed which if doing a city break, might be all you want.

also, they only change the bed sheets / towels every 3 days, so dont expect clean linen or even your bed to be made.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bathurst, Australia
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 25 October 2012

I spent two nights at this hostel sharing with 3 other girls in a room.
Small basic room, the beds were comfortable enough and the bathroom was small but clean and bearable.
Unfortunately there was a group of school students staying there aswell and they were so noisy, also both morning their teacher came bashing on our door to wake us up at about 6am thinking he had students staying in our room.
The hotel is a far way away from anything aswell which was annoying but all in all a clean place.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank leesh1288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macclesfield
Level Contributor
78 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 9 October 2012

My wife and I stayed at this hotel for six nights starting the 15th September 2012, for our stay in Krakow Poland. Right from the start things didn’t go well; we had booked this hotel via Expedia.co.uk and have never had any problems in the past. Having picked up a car from Krakow Airport and taking a wrong turn and ending up at the hotel over an hour and a half later, that should have been a twenty minute trip (not the hotels fault I may add) we were told that we did not have a reservation.

We were both tired, but mistakes happen, and after about 15 minutes, they did place us in a family room on the 3rd floor, then moved us 10 minutes later to the room opposite, which consisted of bunk beds and a single, where we had booked a twin. Unperturbed we spent the night in this room, which was very noisy and the next day they moved us to the 1st floor room 109, which was a twin, not a double, so we pushed the beds together. The Orange room itself was acceptable and clean, small, but the shower worked well and it was well insulated. No English channels on the TV, but we were in Poland and they can’t cater for everyone. The noise on the third night was bad, because they seem to have a lot of students staying as it is a cheap hotel. On the fourth night a guy was arguing with his girlfriend at 3am, which woke us both up.

We did try the breakfast one day at about £5 each, which was cheap, but it wasn’t great, the coffee was bad and the buffet style cooked and cold breakfast was tasteless. As mentioned by other reviews, this hotel is located on the ring road of Krakow behind a Shell Petrol station and opposite Ikea and Macro. There are a few Car showrooms nearby and no real other facilities. It is about £ 6 to get a taxi into the main square of Krakow, and more to get back for some reason. The surrounding area seems safe, as does all of Krakow.

Driving is a nightmare in Krakow, try and avoid it if you can, I braved it as we were taking a trip out to Warsaw (4 and half hours north). Auschwitz and the Salt mine is a must, and Krakow is fantastic.

Having returned home I complained to Expedia about the booking, they informed me that it was the hotels email system at fault, and so I emailed them with my grievances, they responded with an apology and offered a free weekend’s accommodation at the hotel, which was a generous offer, however we live in South Manchester England, so this is a no no really.

To sum up the hotel is fine cheap accommodation, and the staff are great and very helpful and polite. The Room Maid came every day and cleaned, so no real problems there. Sometimes things go wrong with email systems, and they did try and correct things retrospectively. At the end of the day this is a cheap “Upmarket Hostel” type new hotel, and it does a pretty good job all round, with some reservations.

Mark & Michaela

Room Tip: Try the mid floors, we tried top and bottom, had a few problems
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarkWButler5705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DT09
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 3 October 2012

This "hotel" was chosen by Topdeck on one of the Europe tours. We stayed here for 2 nights in April 2012. The rooms were grubby, old, and we were only provided with a miniature pillow (the size of a small, flat cushion). The bunk beds were rattly and creaked loudly whenever someone moved. The "hotel" is basically in a service station carpark, miles out of town. We ahd to catch a bus back from the city and it took ages! It was within walking distance (15 mins) from some takeaway places. The food in the restaurant was very average, and the dishes were as grubby as the rooms. There was only one computer available for internet access. Considering some of the other hostels we stayed at on the Topdeck tour, this was disappointing. Definitely not what I would call a hotel - luckily the city was beautiful enough to make up for the awful accommodation!

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DT09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about System Hotel Krakow

Property: System Hotel Krakow
Address: ul. Josepha Conrada 35, Krakow 31-357, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #223 of 256 Hotels in Krakow
Price Range (Based on Average Rates): £
Hotel Class:3 star — System Hotel Krakow 3*
Number of rooms: 106
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), TripOnline SA, Odigeo, Priceline, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your System Hotel Krakow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
System Pop Hotel

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