Stayed here for 5 nights, loved it, typically eastern europe as regards customer service, but it's culture rather than ignorance. The poles know how to get every penny from you. The hotel is very clean and comfortable the staff spoke good english and were helpful at times but not all the time. We arrived 10pm immediately given our room which was brilliant clean and roomy we asked what time the restraunt closed was told 11pm. So we unpacked went to restraunt at 10.30 then we were told there was no food restraunt as it closed at 10 ? they couldn't serve us and they didn't know anywhere in Krakow where we could get food ?? Breakfast was good and plenty of it.only 15 mins walk to the centre lots to see, castle, cloth market, loads of little shops selling amber jewelery, bus 179 bus took you to shopping centre if you couldn't walk and is only seconds away. Airport is easy to get to from the town centre the bus 292 goes every hour but for 10 pln each we could get a taxi that took us to the door with no hassle, the bus is 2.5 pln. Visited the salt mines (well worth it) and the concentration camps (very sad but again well worth it) on all these things you can do it on the cheap with trains and buses but if you travel for 3 hrs on a plane to get to Poland are you really that desperate to save £10 or so? For a first visit i would use the tours, take advantage of the locals experience and then next time i go i will do it myself and enjoy it without the hassle,I would definately use the same Hotel again, loved it there and will be going to Krakow as soon as i can. As far as money is concerned question everything manytimes they have an offer but when you commit to pay for it the offer isn't what you expected, doesn't apply to you or you didn't read the same print, this applies to food drinks and taxis. This is not negative, I'm sure many of our shops would try the same things if they could get away with it, but take it as a warning. hope this is useful.
- Official Description (provided by the hotel):
- Hotel Wilga is a modern 3-star hotel situated in the vicinity of the most attractive (historic) places in Krakow. Its convenient location is only a few steps away from the Old Jewish District (Kazimierz), the Wawel Hill or the heart of Krakow - the Old Town.It is a perfect place for work and leisure. We offer accommodation in Krakow in competitive prices and a parking space. For our business clients we have prepared a 3 fully-equipped conference rooms and our restaurant provides catering during conferences, trainings, and business or family meetings.Our hotel staff guarantees the always to be remembered atmosphere of hospitality.We are the only hotel in Krakow to have the professional bowling centre - We invite everyone to enjoy bowling, both the Hotel Guests and people from Krakow.Have a great time with your friends having a drink, organising a bowling competition, enjoying billiards pool, table football or watching matches on the big screen. ... more less
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