Right from booking our hotel we were in contact with staff to arrange our arrival time. Upon arrival we were given a choice of rooms both of which were very spacious and would comfortably fit a family of 4. I must say that the rooms were impecably clean including the bathroom. The shower facilities were also great as seemed to be a brand new power shower with endless hot water.
We were greeted by Sylvia whom throughout our stay was a pleasure and happy to help where possible, she booked our trips, gave us city guide books, directions and details for trams and tips for local restaurants. We cannot thank her enough for making our stay as easy and pleasureable as possible.
We were also pleased to find out there was a complimentary breakfast consisting of a choice of breads, fruit, fresh juice, yogourt and muesli, this would be delivered to our room at a time of our choosing.
The hotel is a short walk from the main square and train station which was ideal. This also means on a night it is far away enough from the noise of the centre, and although there is a tram stop outside the trams do not make enough noise to wake the light like myself.
Overall i would give this hotel and staff 10/10 and we will be booking this hotel again in the future.
- Official Description (provided by the hotel):
- Abella Guest Rooms are situated in the centre of Cracow. Fully renovated guest rooms are housed in a beautiful old stone building, built over 100 years ago. They have charm, space and privacy, created by the use of period furnishings, side by side with modern amenities, including fully equipped private bathrooms, lift, TV, Internet connection and tea/coffee facilities. Only a five minute stroll from the bustling Market Square, and a five minute walk from the Main Railway and Bus Station ... more less
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