My stay at this hotel got off to a bad start when I took a taxi from Krakow-Balice train station (the airport station) which is 3-4km from the hotel and the fare was 53PLN. The hotel is in a small village close to the airport. It was a hot and humid night and there had been rain earlier in the evening. As we drove to the hotel steam was rising from the road surface. On arrival at the hotel first impressions are good - modern, clean and friendly welcome. I had a very nice room on the first floor which had two levels - a lower floor lounge and bathroom with an upper level bedroom area connected by wooden staircase. Room was really nice, the bathroom (no bath, just shower) was spotless and nicely decorated. The lounge had sofa and table, wardrobes and a TV. The hotel has free wifi which you can pick up in your room. Upstairs there is a bed with nice clean sheets and an air con unit. However, very annoyingly the aircon unit did not work. The room was very hot but it was not wise to open the windows as there were lots on insects flying around outside - they may have ben mosquitoes as when I took a taxi to the airport the following moring i saw a big lake nearby. I asked the receptionist If I could have the aircon on - she said no quite unpleasantly. (I suspect this lack of air con might be a cost cutting exercise - I think this is a big mistake particularly as the weather is getting hotter as summer approaches). As a result a very hot and uncomfortable night followed. Breakfast was served downstairs in the small bar area - it was pretty good although there was no hot food. Overall for a two star hotel it was pretty good (in fact the room was far better than many 3 star hotels I have stayed in, apart fro the lack of air con). Next time I am in Krakow (and I hope to return as it is a beautiful city) I will not stay at the Neohotel, I will stay in the city centre. I only stayed at the Neohotel as it was close to the aiport and I had an early morning flight to catch. There is an aiport train available from the main central train station in Krakow (Krakow-Glowny) which takes 16 minutes and runs from early morning to late at night.
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