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“Ideal hotel for a short break” 5 of 5 bubbles
Review of Hotel Columbus

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Hotel Columbus
Ranked #9 of 256 Hotels in Krakow
Certificate of Excellence
Bishops Stortford, United Kingdom
Level Contributor
172 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Ideal hotel for a short break”
5 of 5 bubbles Reviewed 16 August 2014

I recently stayed in Hotel Columbus with a couple of friends for a short break in Krakow and this hotel was flawless. We had a triple room at the front of the hotel and, despite the noise of the trams and road outside with the windows open, had no problem sleeping with them shut.

The whole hotel was very clean, all the staff were friendly and always happy to help or answer our questions.

We arrived early, before our room was ready, but the staff on reception were happy to look after our bags so we didn't have to take them with us for a few hours while we waited. Similarly when we left, we had to check out in the morning but our flight wasn't until the evening so they were happy to look after our bags.

There was a good selection of food at the buffet breakfast and complementary bottled water was provided daily in the room.

The hotel is about a 15 minute walk from the main square, but there are also many bars and restaurants within a few minutes.

We had no problems connecting to and using the free wifi to research things to do.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AndrewT273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColumbusHotelKrakow, Manager at Hotel Columbus, responded to this review, 19 August 2014
Thank you for staying with us at the Columbus hotel.
We are more than happy that you have enjoyed your stay in our hotel.

We truly hope to host you again in the nearest future at the Columbus Hotel.


ps. Thank you very much for your opinion regarding noisy street and our soundproofed windows.

With kindest regards,
Beata Michalska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,154 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (274)
Date | Rating
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English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 July 2014

I have never stayed in a hotel that felt more welcoming. Every member of staff was incredible genuine, helpful and a real pleasure to deal with. The wi-fi was simple to connect to and always ha great speed. The breakfast always had a nice range, the facilities were clean and the bed was comfortable. The tours booked through the hotel were great. It really was a perfect base to experience all that Krakow has to offer. As per Tripadvisor recommendations I asked for a room at the back of the hotel and it was really quiet. I could not recommend this hotel highly enough.

Room Tip: Ask for a room at the back. The tour company that the hotel work with are also great.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Anthony J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColumbusHotelKrakow, Manager at Hotel Columbus, responded to this review, 30 July 2014
Thank you for choosing Columbus Hotel for your recent stay in Cracow. I was delighted to hear you had an enjoyable time at our hotel. Thank you for sending such kind comments.
We hope to see you again soon.

Wishing you only good trips

With kindest regards,

Beata Michalska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, New York
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 24 July 2014 via mobile

Can't say enough great things about this hotel. My husband and I stayed here for 2 nights during our European vacation and we were very impressed!

We arrived around 12:30 on our first day (a Friday) and our room was ready almost immediately. The hotel is very modern and the room was very clean! We even had a great view of the castle.

The employees were all helpful but Michael was our favorite!! He set us up for the tours of the Salt Mines and Auschwitz, which made it very easy for us. But more than that, we enjoyed talking with him every time we passed by the lobby. It's not often when you stay at a hotel for a few days and you feel liked you've gained a friend. He even put our dinner leftovers in the fridge for us so that we could eat them later on our overnight train ride.

The breakfast was also wonderful- large selection! We hope one day to return to Krakow and if we do, we will definitely stay here again!

Stayed July 2014
Helpful?
3 Thank Sciera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColumbusHotelKrakow, Manager at Hotel Columbus, responded to this review, 28 July 2014
Thank you for staying with us at the Columbus hotel and for your positive feedback.
We are happy that you enjoyed your stay at our hotel.

We are looking forward to welcoming you again at our Columbus Hotel.

Kind regards
Beata Michalska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 23 July 2014 via mobile

Having decided to visit Krakow for the first time I trawled through trip advisor for quite a few weeks to find like everyone else wants the best hotel to make our visit perfect......and thankfully the homework paid off! The Columbus was perfect. The hotel was spotlessly clean and staff always helpful. Breakfast was great with all diets covered. The hotel is in a perfect location for some great restaraunts in the old Jewish quarter. The hotel reception gave us a map on arrival that showed us where schindlers factory, pharmacy museum and Jewish ghetto ( both of the latter I knew nothing of but hold great stories behind) so glad I went and a nice 10-15 mins stroll but trams are easily accessible. The walk into krakow took about 5 mins but again you can easily use the trams. I had already read past reviews of sleeping on the front of hotel being noisy but I didn't bother requesting a certain room and although we were on the front we never found it a problem,yes you can hear the trams but certainly not enough to keep us awake. The Auschwitz and Birkenau tour is a must do when visiting....very humbling.
The Hotel Columbus proves you don't need to book into big 5 star hotels for a great holiday they provide just as much if not more than others as you get a bit more personal touches my only criticism is that this hotel should not be a 3 star....... It should be a 5.

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DaisyD1717
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColumbusHotelKrakow, Manager at Hotel Columbus, responded to this review, 28 July 2014
Thank you for staying with us at the Columbus Hotel and thank you for sending such kind comments.
I am happy to hear that you have enjoyed your stay in our hotel
and spent a good time in Cracow.

ps. Thank you for your opinion regarding the street view. I am glad that our new soundproofed windows keeping out street noise.

We truly hope to host you again in the nearest future at the Columbus Hotel.


With kindest regards,
Beata Michalska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Yorkshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 19 July 2014

From some of the earlier reviews, we wondered if we were going to to find the hotel a bit shabby and in a run down area but we were very pleasantly surprised and it was fantastic. The staff were very friendly, the hotel was spotlessly clean, there was a good choice at breakfast time, room service was cheap and the hotel was in a good area just a short walk from the Jewish quarter and a longer, but not too long a walk, into the Old Town. We felt very safe at night walking home and loved our holiday here. We will definitely return to this hotel.

Room Tip: A room at the back away from the busy street ensures a good night's sleep. Room 17 has a small b...
See more room tips
  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank BellNYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColumbusHotelKrakow, Manager at Hotel Columbus, responded to this review, 20 July 2014
Thank you for choosing Columbus Hotel for your recent stay in Cracow. I was delighted to hear you had an enjoyable time at our hotel. Thank you for sending such kind comments.

We hope to see you again soon.

with best wishes
Beata Michalska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derry, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

This was the first of six hotels we visited during a tour of Poland and Germany in July. It was just a fantastic hotel to stay in. It is listed as a three star hotel but I would class it as a four star at the least. The staff at reception were excellent- so pleasant and always willing to help. On one occasion when it was raining we were handed an umbrella on the way out and there was always someone at the entrance to meet and greet. The free wi-fi was easily available at all times. Breakfast was great with plenty of choices to suit every taste. The location of the hotel is close to the old town and the Jewish quarters- easy walking distance to both.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Brigid787
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColumbusHotelKrakow, Manager at Hotel Columbus, responded to this review, 20 July 2014
On behalf of the staff of the Columbus Hotel, we would like to thank you for your kind words.
We are very happy to hear that you have enjoyed your stay in our hotel.

We truly hope to host you again in the nearest future at the Columbus Hotel.

Wishing you only good trips

With kindest regards,
Beata Michalska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Basingstoke, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

The Hotel Columbus is a smaller hotel that is a 20 minute walk to the Old Town but The Jewish quarter is only a 5 minute stroll. It is very convenient for Schindlers Museum, but if you want to in heart of the city it is not the ideal choice.However for us it ticked all the right boxes. The staff were all friendly and helpful. Our room was very nice with television, free Wi Fi and a small fridge. A complimentary bottle of water per person was left for you each day. The bathroom was also good and the standard of cleaning was higher than normal. The breakfast was excellent with a choice of both cold and hot food ( fried eggs cooked to order). Tours could booked through the hotel but there was no book/information to look through to see what tours were available and the cost which would have been an enhancement. The only minor improvements we would suggest.The addition of a bar where you could mingle with other guests would be nice. Also a free cold water dispenser and /or a coffee machine in reception or just inside the breakfast room where you could have a drink whilst waiting for the tour bus to arrive or if early whilst waiting to check into your room. We would stay unhesitatingly at this hotel again and all round We would give it top marks. The guests are a mixture of nationalities.

Room Tip: A room at the back of the hotel to avoid any traffic noise.
See more room tips
  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HarryLong131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColumbusHotelKrakow, Manager at Hotel Columbus, responded to this review, 20 July 2014
thank you very much for your positive feedback
We are very happy to hear that you have enjoyed your stay in our hotel and spent a good time in Cracow.

ps. Thank you for your suggest regarding book/ information about tours. Please let me to explain that some booklets are on the stand at the reception desk and also the receptionist can always ( with pleasure ) inform you about tours.

Regarding your opinion about bar, water dispenser and coffe machine, Your comment is very important to us to constantly improve ourselves, what else we can do to make our guests stay more enjoyable. We will consider your opinion as a good advice for us.

We are looking forward to welcoming you again at our hotel.


with best wishes

Beata Michalska
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Columbus

Property: Hotel Columbus
Address: ul. Starowislna 57, Krakow 31-038, Poland
Region: Poland > Southern Poland > Lesser Poland Province > Krakow > Kazimierz , Stare Miasto
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Airport Transportation
Hotel Style:
#4 Romantic Hotel in Krakow
#11 Family Hotel in Krakow
#33 Business Hotel in Krakow
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Columbus 3*
Number of rooms: 24
Official Description (provided by the hotel):
Hotel Columbus in Cracow welcomes you in style. Whether visiting from very close, or far away, you will appreciate the personalized attention, warmth and sophistication of our boutique Columbus. The building which was built in the 1930`s, was transformed into this luxurious 24 room boutique hotel in 2007. Lastly a complete renovation was finished in December 2013. Hotel is arranged in a colonial style with wooden exotic furniture and warm colours. All of our comfortably renovated rooms are equipped with: mini bars, complimentary mineral water, individually controlled air-conditioning and comfy beds. Complimentary Internet access is provided in all rooms. If you wish to forget about the hustle and bustle of city life we invite you to our courtyard. In this cosy and peaceful place, located at the back of the hotel, you can take a rest after the whole day of exploring the city. Our staff will make every effort to ensure an unforgettable stay in Krakow. ... more   less 
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Also Known As:
Columbus Hotel Krakow

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