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“Staff,Service and Cleanliness”
Review of Meta Hotel

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Meta Hotel
Ranked #4 of 11 Hotels in Szczyrk
Krakow, Poland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Staff,Service and Cleanliness”
Reviewed 26 December 2012

I was invited with my family for spending Xmas together in mountains. I was so disapointed when we have arrived to Meta Hotel. From the beginning we could feel very nervous atmosphere with staff. They were not organized at all.Rooms seamed ok until next day when housekeepers cleaned them. Even in Egipt rooms are cleaner that in Hotel Meta. Disaster. Also we asked for extra water to room and have been told that only water on arrival is free of charge. Four star Hotel and no water in room !!!! Disaster!! Only I can say that Hotel Meta has Very Poor Staff Service. That included Rooms cleaning, waiters service and overall. On Xmas Day there was no Duty Manager to share our opinions. All guests had to share their comments with poor receptionist. That never ever happens in four star standards Hotels in the world. You could see and feel that all waitress staff were just working there temporary. When we wanted to drink wine we had to ask for menu because staff even didn't know you have wine in offer. Only good thing was very good food. Congratulations to the Chef and staff in kitchen. Well done ! But that one good point would not let me recommend this hotel !!

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank PETER P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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154 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 January 2012

We stayed here for new year 2012. Enjoyed our stay in a comfortable room located at the bottom of all the main ski sloops.

NW ball was well over priced offering very poor food and poor entrainment. The band had more breaks than a snooker match.

After staying in an excellent 4 star hotel in krakow for 2 night the equalivent of the meta 1 night we've been left feeling a bit cheated.

Don't rely on this hotel to provide an organised event.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MC_ScottyLand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Meta Hotel

Property: Meta Hotel
Address: Skosna 4, Szczyrk 43-370, Poland
Region: Poland > Southern Poland > Silesia Province > Szczyrk
Amenities:
Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 11 Hotels in Szczyrk
Price Range (Based on Average Rates): £
Hotel Class:4 star — Meta Hotel 4*
Number of rooms: 89
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