We stayed here over New Year, so value for money really was never something that featured, we definitely wouldn't pay those prices normally! That said despite a mix up early on the reception staff were actually very helpful and sorted out a booking issue (which to be fair was at least partly our fault anyway). Throughout the trip they were helpful sorting out taxi's and various other bits (including a doctor at one stage) so no complaints there at all!
The other positive was the lounge/pool table room, we spent a lot of time in here and was a nice addition, well furnished and the pool table in decent condition (amazing for a hotel!), we seemed to be the only people to use it, which was great!
As I mentioned, the rooms were expensive, but then it was New Year, so that is to be expected, the only thing price wise that is a big surprise is the difference between a standard and a premier room as we couldn't figure out the difference!
There is no restaurant (we did know this before arriving, so not a shock, but odd for a hotel) and the breakfast selection, whilst reasonable was pretty poor for someone who can't have dairy (that said there was enough to get by, so not a massive issue). That aside, I don't understand the people who claim the breakfast is amazing, I think that is a slight exaggeration! Also, you have to return your plates to the kitchen yourself, not a huge deal, but not what you expect in a hotel!
The décor overall is nice enough in the lobby and downstairs, no complaints there. The rooms themselves could do with some modernising, but the wifi was excellent all over the hotel and the rooms were perfectly clean on arrival. The housekeeping however was fairly non-existent, we admittedly had our 'do not disturb' sign on for most mornings, but no-one seemed to come around later on to do the rooms and on the couple of times they did, oddly despite doing the towels etc. they didn't make the beds.
We didn't sleep very well, not sure if that was due to the beds or not, but it was a regular occurrence, so I have to assume that it was (at least partly) due to the beds. The shower (one thing I consider very important in hotels!!!) was great, no issues with hot water or anything like that, regardless of the time of day!
One final point, they make you pay the entire bill on arrival, which is unlike any other (or at least most) hotel(s), not ideal of course, as although there were no issues, if there had been I can imagine it would be an impossible argument to try and get money back!
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