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“A hidden gem of a hotel and spa”
Review of Hotel Greno

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Hotel Greno
Ranked #5 of 29 Hotels in Karpacz
Certificate of Excellence
Falkirk, United Kingdom
Level 4 Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“A hidden gem of a hotel and spa”
Reviewed 6 August 2014

The hotel was when I stayed there, almost completely new from a refurbishment.

The rooms are spacious, well decorated and were nothing short of luxurious with bathrooms to go with it.

There is a pleasant bar which is not unreasonably priced and the restaurant services a very comprehensive breakfast.

The spa is excellent with a wide range of packages at very good prices. I would recommend booking in advance to get a time slot that works for you.

There is ample car parking, but if you are visiting the town itself then you will need a car as it is a couple of kilometres uphill from the town. However, it is a short walk (less than 5 minutes) to the cable car to start the journey to the ski slopes.

Please note that the reception staff speak almost no English at all.

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JonahAJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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114 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Any
English first
London, United Kingdom
Level 4 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 July 2014

Stayed at Greno Hotel for 3 nights. The room was large and comfortable always clean ( bed mattress a bit to soft for my liking ). Service was good and always keen to help, but not all of them could speak English ( not a problem for me ). Restaurant breakfast offered a great choice and very tasty. Swimming pool ans sauna complex is a bit small but enough to relax after long day out in mountains. Hotel its self is in a good locations if you fancy a bit of sightseeing.

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank BigW33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szczecin, Zachodniopomorskie, Poland
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 February 2014 via mobile

Very good service, always nice and keen to fulfill guests requests. I really felt they care about me. Good food. In 2014 the hotel looks like new, built with high standard.

Dinner is soup, main course and dessert. During breakfast you choose main course from 3 options, there is always 1 vegetarian, but usually it's less attractive.

One disadvantage is that when you enter the room, you need to insert the card in the slot for power, and when the power is on, TV turns on automatically on "Greno TV" - really annoying.

What I liked is the card to open room. It can be programmed to open more than one room - very convenient when your family is splitter in two rooms.

Another nice thing is safe in the room, without additional cost. I don't think my laptop or camera would be stolen without it, but I feel better when I leave the room with my equipment locked in a safe place.

There is a special room for skis, ski boots etc. Ski boots can be left on a special hanger, with small pipes pumping the air into the boots. For drying and "refreshing". Exit from the room is right on the road to the slope - about 100m walk.

Stayed February 2014, travelled with family
Helpful?
1 Thank pawelstawicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neath Port Talbot, United Kingdom
Level 6 Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 11 November 2013

Stayed for 4 days recently at the Greno hotel and had a very good experience. Staff were very helpful, some did not speak English but always quickly found someone who could. Restaurant breakfast and dinner menus offered a great choice and very tasty food. Spacious room, comfortable bed, extremely clean and very nice bathroom. Plenty of parking and several nice restaurants close by as well. Hotel is situated close to the famous Vang stave church and strange 'gravity spot' - for a bit of sightseeing. If we returned to Karpacz again, we would stay at hotel Greno. Didn't try the spa facilities, so cannot comment on them. Overall, a very good experience.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 July 2013 via mobile

Have just stayed at the Greno Hotel and was very pleased. The room was immaculately clean and the suite that we were in was large and comfortable. The bathroom was big and had all the usual ammendities that you'd expect.
Breakfast was good but by far and away, the best part was dinner. The restaurant was amazing and the food was superb, easily as good as some much pricier restaurants back home.
The staff were very friendly and would try their best to help you.
The only thing that they could improve on is to add air conditioning in the bedrooms. The lobby etc seemed to have it but it would have been nice in the bedroom too.
Having said that, this is a great hotel and you shouldn't think twice about booking it. We would definitely stay here again.

Stayed July 2013
Helpful?
1 Thank Cpaul4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Greno

Property: Hotel Greno
Address: ul. Olimpijska 2, Karpacz 58-540, Poland
Region: Poland > Southern Poland > Lower Silesia Province > Karpacz
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 29 Hotels in Karpacz
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Greno 3*
Number of rooms: 39
Official Description (provided by the hotel):
The luxurious, three-star Greno Hotel is situated in the very heart of Karpacz, in the immediate vicinity of the Biały Jar ski chair-lift. The Greno Hotel offers services and comfort to its guests in the atmosphere of traditional hospitality.The hotel has 39 rooms and suites, which meet the highest expectations of our guests. A combination of luxurious furniture with classical elegance guarantees a comfortable and unforgettable stay.An unusual Wellness zone is an ideal place for rest, and diverse saunas, a swimming-pool with jacuzzi create a unique and noble atmosphere.Even the little ones are special in our hotel. The hotel playroom welcomes our youngest guests with lots of colors and toys. ... more   less 
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