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“Great stay”

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Sofitel Wroclaw Old Town
Ranked #12 of 74 Hotels in Wroclaw
Certificate of Excellence
Rye, New York
Level Contributor
179 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Great stay”
Reviewed 6 May 2014 via mobile

The Sofitel Wroclaw is a very nice hotel in the center of the city. The rooms are modern, as is the rest of the hotel. The restaurant served a nice dinner, and breakfast was quite good. The area is full of restaurants and is convenient for sightseeing.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank robert j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (140)
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Göteborg
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 April 2014

A perfect hotel for both business and/ or pleasure. Nice big rooms. Ecxellent breakfast. Good service and freindly staff. But most of all a perfect location in the center of Wroclaw. The gym is a little bit to smal for my taste but there is possiblity to indoor running and some weights.

Room Tip: Sometimes the temperature can be rather hot and humid. Just let the satff know and they will either...
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Annika H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseville, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 April 2014

I was very pleasantly surprised with the kindness and helpfulness of the entire staff. I enjoyed the excellent breakfast. My room and the hotel itself was quiet and clean. I enjoyed the location as it was so close to the market square and many great restaurants that gave way for walking about each evening. I visited Wroclaw from the States for work, but it is definitely place I know my family would love to visit as well.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newmarket, United Kingdom
Level Contributor
135 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 28 April 2014

Great location for site seeing of this wonderful city. Right in the heart of the old town. Rooms are first class and the staff could not of been more helpful.
Down side, you cannot be in the centre of a city with out some night life around.
I will stay at the Sofitel on my next visit.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank james l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 April 2014

This is a great choice if you want to be slap bang in the middle of Wroclaw. We have stayed twice while attending family weddings in the city. The service is faultless, rooms spacious and comfortable, and breakfast excellent.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsN01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Krakow, Poland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 April 2014

Excellent Hotel with a 5 star service. I was disappointed by the city or so called city. Lots of Hooligans and drunk people (I guess it was because of a soccer game that night); I stayed most of the time in the hotel which saved the trip, as I could just relax and do nothing. First time I stayed at Sofitel - will try again. Once again, the hotel staff was very helpful; I asked for couple of additional services and there was no "NO" as an answer.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
2 Thank Rahmi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel Wroclaw O, Manager at Sofitel Wroclaw Old Town, responded to this review, 28 April 2014
Dear Guest,

Thank you for taking time and reviewing Sofitel Wroclaw Old Town on TripAdvisor.

I was very pleased to learn that our team has impressed you with the service, open and friendly attitude. Our Ambassadors are our best quality and I am thrilled that you could confirm that with your experience.

I do hope we will have an opportunity to welcome you back in our hotel in the very near future.

Best regards,
Tomasz Kopyczynski
Front of the House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 April 2014

My check-in was smooth and the room, breakfast is very nice but more importantly the people from the bell boy, concierge, waiters and everyone at the restaurant, and the reception are very pleasant. This has to be one of the best customer service experience for me. One of the girls by the reception is extremely nice, Joanna Grudrinsua. She checked me in and from the first day upon learning that I will be at our office at Renoma, gave me trivias of the building. On one of my not-so-good days form the office, I left my key card and while I was about to take it from her, she insisted on putting it inside the cute Sofitel envelope as she says, "No, I want to give it to you nicely". On another occasion I asked her to book a flight for Paris from Krakow, she gave me tips on restaurants to go to in Krakow before catching my flight, This girl rocks! These experiences humbles me and keeps reminding me that a great attitude makes a big difference to everything and anything,

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Babygemski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel Wroclaw O, Manager at Sofitel Wroclaw Old Town, responded to this review, 14 April 2014
Dear Guest,

Thank you for taking the time to share your experience following your stay at Sofitel Wroclaw Old Town. I am absolutely thrilled to read such wonderful comments and that we have exceeded your expectations. As you can imagine this will give me great pleasure and pride to share this with the entire team. We look forward to welcoming you back in the very near future.

Yours sincerely
Tomasz Kopyczynski
Front of the House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Wroclaw Old Town

Property: Sofitel Wroclaw Old Town
Address: ul. Swietego Mikolaja 67, Wroclaw 50-127, Poland
Region: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Wroclaw
#3 Spa Hotel in Wroclaw
#4 Family Hotel in Wroclaw
#4 Business Hotel in Wroclaw
#7 Luxury Hotel in Wroclaw
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sofitel Wroclaw Old Town 5*
Number of rooms: 205
Official Description (provided by the hotel):
Ideal for business or leisure, Sofitel Wroclaw Old Town is located in the heart of Old Town - the city's cultural, social and business epicenter - just minutes from the famous Market Square and Hala Ludowa exhibit/concert hall. The impressive glass-roofatrium is an excellent example of contemporary Polish architecture, blending sleek design with noble materials. The world-class facilities include 10 fully equipped meeting rooms, a luxurious spa, a gourmet restaurant, and spacious guest rooms & suites. ... more   less 
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Also Known As:
Sofitel Wroclaw Hotel Wroclaw
Wroclaw Sofitel
Accor Wroclaw

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