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“great hotel - modern, good location and very friendly staff.”

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System Hotel Wroclaw
Ranked #60 of 74 Hotels in Wroclaw
Birmingham, United Kingdom
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“great hotel - modern, good location and very friendly staff.”
Reviewed 5 December 2012

- except for the external form of the building /which maybe controversial/ there is nothing to pick on - Excellent room - the one i gotten was on top floor with big, huge panoramic view on the river and city - only that big panoramic window made me swoon and fall for it. Simple but modern furniture and spacious rooms make it great place for both - business or leisure travel. The lady who checked us in was very helpful and friendly and even offered some special deal for the breakfast - which was really - really delicious - contemporary and traditional polish food - all fresh and tasty and well in abundance. As an icing on the cake - there is a small gym, sauna and even a pool! what else do you expect from budget hotel? I would not change it for any overrated 5star hotel in old town - the staff was so friendly , very good location and free wirelss internet! I work in hospitality myself and can appreciate job well done!

Room Tip: ask for top floor room with panoramic window.
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank miami4eva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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234 reviews from our community

Traveller rating
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    62
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
stockport
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 10 November 2012

My husband and I stayed here Monday to Friday at the beginning of November. We arrived after 8pm and check in was fine. Our room number was 305. Got to the room and the key card wouldnt work so had to go back down to reception. Got into the room and there were no towels so rang reception and they said 10 minutes..waited half an hour and still no sign so we decided to go out into town. Got back after 11pm and still no towels. Asked receptionist who handed me one hand towel, shrugged and said thats all she had but a guy appeared and fetched up bath towels half an hour later. She was not apologetic or seemed bothered. On the hotel website, they state coffee and tea making facilities so you would expect tea/coffee/milk and sugar but they only provide tea and sugar and I had to ask the maid for extra as housekeeping didnt seem to replenish them..there was a kettle and cups.
The room was stuffy and none of the rooms have windows that open and you could only have the air con on heat..the lowest was 16 degrees. They also say there is a choice of rooms but that is also misleading as the only other room available is a suite with living area at an extra cost. All the other rooms are the same. Another misleading description was they say a pc is available in the room but it didnt work. We asked reception and she said none of the pcs work in the rooms.Cable TV only had 3 channels as well. Also you have to have the key card swiped every day which there was no mention of at reception so you can imagine how annoying it was until reception told us on the third day. We didnt try the breakfast at 29 zl but the Wild Bean Cafe next door did a Mcdonalds style breakfast bap and coffee for 9 zl..about £2
The location is ok, you have to get a tram 6 or 11 or a bus N or 128 and it takes about 15 mins to get to the centre. Our taxi driver was surprised we were out of the centre as he said there were much nicer hotels nearer to the centre.
I would not recommend this hotel for a short break, its probably ok for one night/business reasons.

Room Tip: Choose another hotel if you are on a short break
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Wroclaw hotels

Tychy
Level Contributor
117 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 2 November 2012

It a hotel at good price actually I was thinking it would be great value for the price but ...NO!
You can not adverise yourself for good price ,great value while indeed niothing is working fine in this hotel....let's start from the beginning : reception- 3 days waiting time to make an invoice and on last day of my trip I realised it is not tready and the staff didn't communicate at all between the shift so I had to explain everything from the beginning and arrived late to my meeting in the city...
Room- 1.air conditining..fake...not working,2 they adrertise that they have a computer in every room avaliable for guests..true ...but ...not working, 3 room servce..fake...nobody came to clean up the room on the next day of my stay there...,4hair dryier..fake...not working...so it would be nice to have a hotel with all this festures avaliable but you know what...they are all not working so...not reccomended unless you really want a cheap place to stay and you do not mind sleeping in really hot room with broken airco and non openable window....

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Topolinco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 August 2012

I stayed here for 3 days in February 2011. The reception was efficient and modern. They were friendly. Service was good. They had to change our room as in the first one smokers were allowed. Location was hard to find and out of town. The location I didn't like, and I thought that the rooms were mediocre and the internet connection was very, very slow, especially on the computer. We did not have breakfast, lunch or dinner, so I'm not that helpful with that. The coffee & cake was excellent, but overall I think this hotel's pretty average

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Max O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Netherlands
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 9 July 2012 via mobile

Everything you read in reviews is true, it still is. Staff is very helpful when you need them. The amenities are all there, some of them not working though. But the most important thing: for this price it is amazing value, but don't expect the hilton

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank floriss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
58 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 13 December 2011

Hotel located out of the crowdy center. Good restaurant inside. Wery friendly and helpfull staff. Room was sacious and very clean. Gym was available for visitors. Free and fast wifi was a plus. Very resonable proce was a big benefit of this place. Only one minus: car park was not for free, but in front of the hotel u can park for free :)

Room Tip: Free car park in front of reception desk
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  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MariuszOst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarnowskie Gory
Level Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 13 December 2011

'Quality' may be the brand but it is not an accurate description 'Cheap' would be accurate as it is cheap and you get what you pay for.

Bed, if you like to feel the springs then you will love it here.

Bar, Yes it has one, prices are expensive, dirty glasses, had to ask for ice in a gin and tonic!

Internet WIFI, yes it has it and if you do eventually manage to log on then be prepared for a painfully slow unusable experience.

Breakfast...skip it and go in to town, your tastebuds deserve better.

Room Tip: Don't, Find somewhere else
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  • Stayed December 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mark_Bellinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about System Hotel Wroclaw

Property: System Hotel Wroclaw
Address: al. Marcina Kromera 16, Wroclaw 51-163, Poland (Formerly Quality Hotel Wroclaw)
Region: Poland > Southern Poland > Lower Silesia Province > Wroclaw
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #60 of 74 Hotels in Wroclaw
Price Range (Based on Average Rates): £
Hotel Class:3 star — System Hotel Wroclaw 3*
Number of rooms: 107
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