We booked this hotel for the leisure facilities which were under repair when we asked to use them, the hot water went off,and the water was yellow also as repairs were being done no apoligy was given.
We had booked into the hotel Pietrak Gniezno as attending a wedding this booking was done via email we asked for 2 double rooms after checking out the prices on line, we recieved confirmation that 2 double rooms had been booked with prices in pln as we had checked prices in english currency we never gave it much thought however when we came to pay the bill the receptionist informed us they didn't have double rooms as the time of our booking so had upgraded us and we would have to pay the extra (this was not explained in the email sent by the hotel). The email did indeed include the prices for a studio apartment not a double room, but in pln(polish currency), not in english currency so do be careful especially if you are on a budget.
For an international hotel only 1 member of staff we found spoke a little english everything else was done using hand signals.
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