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“Novotel Poznan Centrum”

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Novotel Poznan Centrum
Ranked #15 of 73 Hotels in Poznan
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793 reviews from our community

Traveller rating
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    88
    31
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
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  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Heanor
2 reviews
Reviewed 2 June 2014

A fantastic place (Poznan). Hotel really well situated and of a very good standard. People and staff very friendly. City is beautiful. would definitely recommend and am definitely planning to return very soon

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank DocHeanor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelPozCentrum, Kierownik at Novotel Poznan Centrum, responded to this review, 5 June 2014
Dear Sir,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Poznan Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Sincerely,
Anna Gluch
Sales Manager
Novotel Poznan Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gdansk, Poland
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 May 2014

Positive:
- very good location in city center
- good value (room)
- good breakfast

Negative:
- room furnishing remembers better times
- air condition wasn't working properly during the night - it was hot through the night, and opening window at 16th floor isn't a option
- ridiculous prices for breakfast and parking

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeteA74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelPozCentrum, Kierownik at Novotel Poznan Centrum, responded to this review, 5 June 2014
Dear Sir,

Thank you for taking the time to tell us about your experience at the Novotel Poznan Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Anna Gluch
Sales Manager
Novotel Poznan Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 May 2014 via mobile

Stayed for business, very clean and good sized rooms, efficient reception staff and free premium wi-fi, very fast! Breakfast was ok, nothing special, and bar service was sadly very slow, rooms cleaned to a good standard and free soft drinks replenished daily, although my colleagues informed me they didn't get any drinks in there rooms, strange! Fantastic location, 10 mins form the lively square but the hotel has the huge advantage of quiteness from exterior noise, all in all a good hotel

Stayed May 2014, travelled on business
Helpful?
Thank Phatmattuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelPozCentrum, Kierownik at Novotel Poznan Centrum, responded to this review, 30 May 2014
Dear Sir,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Poznan Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Sincerely,

Anna Gluch

Sales Manager

Novotel Poznan Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 16 May 2014

The whole hotel looks and feels dated. The staff does not meet the 4* standard, there are coridors longer than you would like. the restaurant is small with poor service and average meal standard, you have to pay for fatser internet connection. the breakfast is very basic.
Dont like it averall, there are much better hotells even for lower price in Poznan. Try Hotel Illon for example - cheaper, modern, nice people, restaurant as about the same quality, but there is the best breakfast in town.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ted_cz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelPozCentrum, Kierownik at Novotel Poznan Centrum, responded to this review, 30 May 2014
Dear Sir,

Thank you for taking the time to tell us about your experience at the Novotel Poznan Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. In order to improve the comfort for our guests we do plan to renovate the part of our rooms in the next future.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Anna Gluch

Sales Manager

Novotel Poznan Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
118 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 26 April 2014

The Novotel in Poznan is ideally situated next to the old brewery, now a large shopping mall. It is a short walk to the largest mall in Europe and 10 mins from the Old Town Hall. The bedrooms were large and comfortable, the restaurant serves an excellent buffet breakfast and it is very, very reasonable in price. There is a casino and massage facilities within the hotel premises. This is a relatively unknown destination, but with direct flights from the UK, not for long I would imagine.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Iain G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelPozCentrum, Kierownik at Novotel Poznan Centrum, responded to this review, 30 May 2014
Dear Sir,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Poznan Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Sincerely,

Anna Gluch
Sales Manager
Novotel Poznan Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Dickson, Malaisie
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 April 2014

Excellent well furnitured room ver quiet. WIFI fast connection..
Very kind reception by the General Manager.
Fast reactive room service. .
Not free parking!!!.
Too large lobby missing warm atmosphere.

Breakfast with diversified food.
Is there any possibility to have Novotel signs when we come from outside the city by car?

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank agrcharlot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelPozCentrum, Kierownik at Novotel Poznan Centrum, responded to this review, 24 April 2014
Dear Sir,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Poznan Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.
Sincerely,

Anna Gluch

Sales Manager

Novotel Poznan Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Poznan Centrum

Property: Novotel Poznan Centrum
Address: pl. Wladyslawa Andersa 1, Poznan 61-894, Poland
Region: Poland > Central Poland > Greater Poland Province > Poznan
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#10 Luxury Hotel in Poznan
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Poznan Centrum 4*
Number of rooms: 480
Official Description (provided by the hotel):
The Novotel Poznan Centrum is the ideal hotel for a business trip to Poznan. Our meeting rooms for up to 800 people are perfect for conferences and seminars of all kinds. Close to the International Exhibition Centre and train station, with walking distance to the the Old Town and Stary Browar shopping mall, the hotel also offers a business lounge, WiFi internet, Executive rooms and car rental service for your convenience. After a busy day, relax and enjoy our restaurant, bar and casino. ... more   less 
Reservation Options:
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Also Known As:
Novotel Poznan Centrum Hotel Poznan
Accor Poznan Centrum
Poznan Novotel

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