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“Great stay”
Review of Mercure Poznan

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Mercure Poznan
Ranked #3 of 73 Hotels in Poznan
Certificate of Excellence
UK
Level Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Great stay”
Reviewed 16 June 2014

I stayed here for three nights in June on business. I wondered if it would truly be a 4 star and didn't know much about it before visiting other than the tripadvisor reviews which seemed good. It's an excellent hotel. Very well appointed in every respect. Friendly staff, very good food, large rooms (with desk and chair and separate table), and spotless bathroom. I thoroughly recommend it and it is well positioned for the conference centre (Poznan International Fair) which is 5 to 10 minutes away, and the town centre (Old Market Square) which is about 20 minutes walk. Taxis are ridiculously cheap, even from the airport (about £8). The town centre was a surprise on Friday night with offers of tickets to 'dance' clubs in the otherwise quaint old market square - it happened a couple of times and the area was an odd mix of the very old architecture and the very (and not so) new strip clubs. Poland is a varied mixture but great value and well worth a visit.

Room Tip: They're all good.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gorpo59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska Deputy Manager at Mercure Poznan, responded to this review, 2 July 2014
Dear GORPO 59 UK

Thank you very much for rating Mercure Poznan Centrum on TripAdvisor.
Our guests' reviews are the most valuable source of information. We really appreciate our guests’ feedback and read all their comments thoroughly, as reviews help us understand guests’ needs better and adjust our services to them better.
I'm looking forward to welcoming you as our guest again soon and hope that on your next visit you’ll have a chance to further explore our wonderful city.

Best regards
Violeta Politowska - Mercure Poznan Centrum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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496 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
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English first
Poznan, Poland
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 May 2014

I got the opportunity to organize a small 2,5-day NGO conference in this hotel in May 2014.

Short summary: The selection of the Mercure Poznan Hotel was a very good decision. Great city-centre situation, competent and kind personnel - from management to waiters, very good kitchen, great own-baked pastry.

Location: Thanks to the location in the city-centre, your guests can explorer Poznan by walking only. It's just minutes from train/coach station and with almost straight-forward way to the airport. Reaching the hotel is easy by a car or on foot.

Staff: Organization and execution of the conference was easier with helpful and always available personnel, and I mean customer service, reception, waiters, sound engineer - all of them.

Kitchen: Mercure showed that it's got very good chef who can satisfy almost each and every one guest. The best of all was a pastry made by the hotel-owned bakery. Try it's local speciality - rogale marcinskie!

Outlook: No shortcomings if you ask about the general outlook of the interior. It has a modern, rather modest style. All nice and nee.

I recommend!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NH2501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska Deputy Manager at Mercure Poznan, responded to this review, 4 July 2014
Dear NH2501
Thank you for choosing our property for your lodging needs while in our city and for taking the time to review our hotel. It is always nice to receive feedback regarding our conference service as well as the quality of our food and availability of our personnel. As you mention we have pastry shop with famous Rogale Marcińskie and other wide range of cookies made in our owned confectionery We hope you will have the opportunity to stay with us again soon, and we thank you again for your positive feedback regarding our property.
Best regards, Violeta Politowska Deputy Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Odense, Denmark
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 May 2014

i visited the hotel on a business trip. came in quit late in the evening and was met with friendly and efficient service in the reception.
have been on many Mercure hotels, this was of quit high standard(considrering Mercure is good standard in general).
price /value absolutely in top , did also visit the bar which was quit good both in terms of service and food quality.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank michael s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska Deputy Manager at Mercure Poznan, responded to this review, 2 July 2014
Dear Michael S,
I would like to thank you for choosing Mercure Poznań Centrum Hotel and posting such a wonderful review. We are paying lot of attention to provide to our guests high quality of service . Therefore, I am more than happy to hear that you appreciate our efforts. The best for hotelier is guest’s satisfaction - comments like yours. I hope that we will have the opportunity to welcome you again at Mercure Poznań Centrum Hotel.
Best regards, Violeta Politowska, Deputy Manager Mercure Poznan Centrum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
178 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 10 February 2014

This is a good choice if on business in Poznan. It is close to the railway station, a short taxi ride from the Airport and also within walking distance of the main square where there are lots of restaurants and bars.

My superior room was really well appointed and large, and the hotel was quiet so I got a good nights sleep. The restaurant was pretty good and the breakfast was superb. I would certainly return again.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sirbalkansobranie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska Deputy Manager at Mercure Poznan, responded to this review, 11 February 2014
Dear Sirbalkansobranie,

Your comment about the Mercure Poznan Centrum and high scores on Tripadvisor.com are much appreciated. Reviewers like your are the best motivation to work for hoteliers. I have shared your comments with my team. Thank you Sir.
We are looking forward in welcoming you again in Poznan very soon.

Violrta Politowska Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seinajoki, Finland
Level Contributor
264 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 30 January 2014

Good Mercure hotel, clean, good breakfast. Room was fine and spacious and the location of hotel was excellent for business travellers. The Poznan International Fair Centre was only a 5 mins away.
Bit annoying that construction outside hotel, had to take detour to hotel and all the noise came through windows.
The car parking was in the backyard of hotel.
Wi-Fi in room.

Room Tip: Ask room which is not mainroad side.
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J11P33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska Deputy Manager at Mercure Poznan, responded to this review, 11 February 2014
Dear J11P33,
Thank you very much for rating Mercure Poznan Centrum on TripAdvisor.
Our guests' reviews are the most valuable source of information. We really appreciate our guests’ feedback and read all their comments thoroughly, as reviews help us understand guests’ needs better and adjust our services to them better.
I am very happy that you liked our breakfast I am sorry to hear that you experienced some inconveniences during your stay. I shared of your remarks with managers and staff members.
I'm looking forward to welcoming you as our guest again soon and hope that on your next visit you’ll have a chance to further explore our wonderful city.
Best regards
Violeta Politowska
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trier, Germany
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 January 2014

I stayed in this hotel for one night and chose Privilege room, which was a bit more expensive than Superior one. And I was really surprised by the value I received for this price. Room were big and clean, with separate space for bedroom area and living area. Amentities included Nespresso coffee machine and full set of bathroom amentities, including toothbrush and toothpaste. Service was very good and helpful and so was the breakfast experience. The choice was broad, including local St. Martin's croissants. And the location is great - a 10 minutes walk from train station and with easy access to the old town.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grzegorz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska Deputy Manager at Mercure Poznan, responded to this review, 11 February 2014
Dear Grzegorz,

I would like to thank you for choosing Mercure Poznań Centrum Hotel and posting such a wonderful review. We are paying lot of attention to provide to our guests high quality of service . Therefore, I am more than happy to hear that you appreciate our efforts. The best for hotelier is guest’s satisfaction - comments like yours.
I hope that we will have the opportunity to welcome you again at Mercure Poznań Centrum Hotel.
Best regards

Violeta Politowska Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Poznan

Property: Mercure Poznan
Address: ul. Franklina Roosevelta 20, Poznan 60-829, Poland
Region: Poland > Central Poland > Greater Poland Province > Poznan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 73 Hotels in Poznan
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Poznan 4*
Number of rooms: 228
Official Description (provided by the hotel):
Modern, friendly 4 star hotel in the city centre, close to the railway station, the historic part of Poznan and fair grounds, with easy access to the airport. 228 spacious, airconditioned rooms with modern design welcome business and leisure travelers.11 multifunctional airconditioned meeting rooms with modern audiovisual aids are perfect for organising any event. Our restaurant offers dishes featuring new flavours from Polish and international cuisine. After work, you can relax in our fitness centre. ... more   less 
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