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“Nice hotel in a beautiful, small city.”

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Mercure Poznan Centrum
Ranked #3 of 74 Hotels in Poznan
Certificate of Excellence
Reviewed 7 August 2014

Our family stayed here while my husband was in town conducting business. This was the approved hotel for my husband's company, so not our first choice. The rooms are typically small and we shared two half size beds for the four of us. It was a clean room and the staff was helpful. We did not eat the very overpriced breakfast or drink in the very expensive bar area. The city had much better offerings within walking distance.

  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
2  Thank BethIneson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska Deputy Manager at Mercure Poznan Centrum, responded to this reviewResponded 19 September 2014

Dear Bethlneson,

Thank you for being our Guest and posting a review on TripAdvisor. I am happy that you enjoyed the room cleanliness and profesionalism of staff.
Regarding your comments about room capacity I would like to inform you, that at guest disposal there is a wide range of rooms types like Standard, Superior and Privilege with varied surface. In case of families stay we have connected rooms available. I shared your comments with my team which should offer you the right room.
Our breakfast buffet has plenty of choice and even wide selection of cakes from own patisserie.
We have also - to guests choice - other option - quickest form of breakfast - Coffee with Croissants only 15 PLN (approximately 3,7 €) in Hotel Bar.
Thanks again, we hope to serve your lodging needs in a near future.

Best regards Violeta Politowska

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116 - 122 of 545 reviews

Reviewed 30 July 2014 via mobile

This was my second time staying at this hotel in as many months. I find the hotel to be average, the food and drinks to be overpriced and the fitness center a little comical.

The rooms have always been fine, housekeeping is great. For the most part the employees are friendly.

I wanted to let people know about the fitness center. It's very important for me to be able to run on business trips for physical and mental health. There is no treadmill, the oldest stair climber and a bike that does not work. I'm adding a picture.

Stayed: July 2014
2  Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska Deputy Manager at Mercure Poznan Centrum, responded to this reviewResponded 12 September 2014

Dear Sarah S.
Thank you very much for rating Mercure Poznań Centrum on TripAdvisor.
Our guests' reviews are the most valuable source of information. We really appreciate our guests’ feedback and read all their comments thoroughly, as reviews help us understand guests’ needs better and adjust our services to them better.
Fitness and Sauna is available for our guests for free. We plan to change and introduction of additional services next future.
I'm looking forward to welcoming you as our guest again soon and hope that on your next visit you’ll have a chance to further explore our wonderful city.
Best regards, Violeta Politowska

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Reviewed 21 July 2014

Decent hotel with good and frienly staff, just a 15min walk from city center. Breakfast is included, it was ok, but it could be more diverse. Bar and restaurant maybe a little bit over priced. All halls and rooms are clean, except shower cubicle was dirty, because sewer was blocked.

  • Stayed: July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Karhuvaari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska at Mercure Poznan Centrum, responded to this reviewResponded 12 September 2014

Dear Karhuvaar,
Thank you very much for rating Mercure Poznan Centrum on TripAdvisor.com.
Our guests' reviews are the most valuable source of information. We really appreciate our guests’ feedback and read all their comments thoroughly, as reviews help us understand guests’ needs better and adjust our services to them better.
I shared of your remarks with managers and staff members.
I'm looking forward to welcoming you as our guest again soon and hope that on your next visit you’ll have a chance to further explore our wonderful city.
Best regards
Violeta Politowska

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

Stayed here for two nights on a business trip. The rooms are spacious and clean, and the bed was very comfortable. The staff were all helpful and friendly, and speak good English. Good breakfast buffet - all you can eat if you are that way inclined, and the bar/restaurant was good, although with a limited menu. The lamb casserole and pork medallions were very good. 25 minutes from the airport by taxi and a short walk into the centre of the city.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank edm1887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska Deputy Manager at Mercure Poznan Centrum, responded to this reviewResponded 11 September 2014

Dear edm1887,
Thank you for choosing our property for your lodging needs while in our city and for taking the time to review our hotel. It is always nice to receive feedback regarding our restaurant/bar offer. We hope you will have the opportunity to stay with us again soon, and we thank you again for your positive feedback regarding our property.
Best regards,
Violeta Politowska

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Reviewed 2 July 2014

Went on Iron Maden concert in Poznan 24 June 2014. We har ordered a room through Hotels.com Two adults and one child. There had been a mix up with the reservation so we got an upgrade for a Privilege room. The service was great, but the distance to the city centre is Taxi distance. Nice clean rooms and polite staff, one actually also spoke fluent swedish. I reccomend this hotel.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sigbjoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska Deputy Manager at Mercure Poznan Centrum, responded to this reviewResponded 8 July 2014

Dear Sigbojoha,
Thank you for being our Guest and posting a review on TripAdvisor. I am happy that you enjoyed the room, polite personnel.
I hope that you will visit our city and hotel soon again.
Best regards, Violeta Politowska

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Reviewed 1 July 2014 via mobile

The Mercure Poznań Centrum is a fab hotel about 10 minute walk from the main train station and about 20 mins walk from the old town!

The reception staff were very friendly and helpful and spoke perfect English!

The room was very spacious and clean with complimentary bottles of water, toiletries and room safe. Free wi-fi is available in all the rooms via a voucher given to you when you check in, the Internet was very fast and perfect to browse the Web and watch videos, as there are not many English channels on the TV but as the weather was so lovely we didn't need to sit and watch TV!

Would thoroughly recommend this hotel, brilliant location and friendly staff make a good stay!

Stayed: July 2014, travelled as a couple
Thank Claire E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska Deputy Manager at Mercure Poznan Centrum, responded to this reviewResponded 8 July 2014

Dear Claire E,
I would like to thank you for choosing Mercure Poznań Centrum Hotel and posting such a wonderful review. We are paying lot of attention to provide to our guests high quality of service . Therefore, I am more than happy to hear that you appreciate our efforts. The best for hotelier is guest’s satisfaction - comments like yours. I hope that we will have the opportunity to welcome you again at Mercure Poznań Centrum Hotel.
Best regards, Violeta Politowska

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Reviewed 19 June 2014

The hotel is really comfortable and our room was blissfully silent. We had three nights of excellent sleep.

The facilities in the hotel are excellent and the staff really helpful.

The hotel is a twenty minute walk from the town square and just ten minutes walk from the train station making it well positioned for sightseeing. There are few bars and restaurants near the hotel so if you want to dine out, you will need to make that twenty minute walk again!

Overall an excellent hotel that comes highly recommended.

At the time of writing there were extensive roadworks outside the hotel making waking to town tedious and dusty.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank BeardedWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H3393-DM, Violeta Politowska Deputy Manager at Mercure Poznan Centrum, responded to this reviewResponded 7 July 2014

Dear BeardedWanderer,
Thank you very much for rating Mercure Poznan Centrum on TripAdvisor.
Our guests' reviews are the most valuable source of information. We really appreciate our guests’ feedback and read all their comments thoroughly, as reviews help us understand guests’ needs better and adjust our services to them better.
I'm looking forward to welcoming you as our guest again soon and hope that on your next visit you’ll have a chance to further explore our wonderful city.
Best regards,
Violeta Politowska, Deputy Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Poznan Centrum

Address: ul. Franklina Roosevelta 20, Poznan 60-829, Poland
Region: Poland > Central Poland > Greater Poland Province > Poznan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 74 Hotels in Poznan
Price Range: £39 - £86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Poznan Centrum 4*
Number of rooms: 228
Official Description (provided by the hotel):
Modern, friendly 4 star hotel in the city centre, close to the railway station, the historic part of Poznan and fair grounds, with easy access to the airport. 228 spacious, airconditioned rooms with modern design welcome business and leisure travelers.11 multifunctional airconditioned meeting rooms with modern audiovisual aids are perfect for organising any event. Our restaurant offers dishes featuring new flavours from Polish and international cuisine. After work, you can relax in our fitness centre. ... more   less 
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