I have had 2 unexpected ocurrances, first of all i was supriesed when in reception i was asked to pay 145PLN being completly convinced i had done it when booking.It turned out that the moment i booked my room with was just a confirmation and further payment was mean to be made when arrived.This i didnt know as never found this ifno into my email from you..Second issue was that the hotel has suffered from heating failure, but no one verbaly informed me about that whilst paying(there (there was just paper notice i didnt spott on time) and with no suggestion of little discount.I am quite understanding person but heating is an essential part of accomadation and as a customer i should have been treared nicer in this matter.
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- Also Known As:
- Lech Hotel Poznan