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“Well-maintained Sheraton, nice (though small) pool, not great location for tourists”

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Sheraton Poznan Hotel
Ranked #4 of 73 Hotels in Poznan
Certificate of Excellence
San Francisco, California
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Well-maintained Sheraton, nice (though small) pool, not great location for tourists”
Reviewed 21 December 2012

We stayed for a one-night visit to Poznan. No complaints about the hotel itself--the room was spacious and as SPG Gold, we were given a bigger-than-standard room with a sitting area. The bathroom (always an important factor for me) was spacious, with a good overhead walk-in shower.

We used the pool upstairs, which was small but had one of those current-makers that you can swim against infinitely. The pool had a view of the city, though the view wasn't all that beautiful to look at, to be honest.

Though many people seem to like the location of this hotel, we found it rather inconvenient as tourists there for a quick visit. Most of what we wanted to see was in the main Old Town square area, and that was a pretty far 20 minute walk in the wintertime. Taxis were not very expensive, but still, we didn't want to taxi back and forth to town several times a day.

We didn't eat at the hotel, because our breakfast wasn't included and it was priced high--I can't remember the exact price, but it was certainly several times the price of the breakfast we got in Old Town.

Internet was adequately fast, no complaints.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank JaneL75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcfoe, General Manager at Sheraton Poznan Hotel, responded to this review, 24 January 2013
Dear JaneL75
Firstly I would like to thank you for choosing Sheraton Poznan Hotel and sharing your opinion on Tipadvisor.
I am happy that you liked our rooms and found some time to use our fitness facilities. I hope that your stay in Poznan was pleasant and that you got to like the city.
Looking forward to welcoming you as our guest again.
Best regards
Marco Foelske
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (67)
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English first
London, United Kingdom
Level Contributor
139 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 17 December 2012

On arrival, we were quickly checked in by very helpful and polite staff and were given a quiet room away from the main road outside the hotel. The room was very spacious, clean and modern looking.
From the hotel, it is about a 15 to 20 minute walk to the town centre. There are a lot of road works close to the hotel and this affects the walking time from the hotel to the town centre and there are also quite a few road diversions which can make getting to the hotel by car a little tricky.
This is a very friendly and relaxing hotel to stay in and it is a shame my visit coincided with major road works, which caused some dispruption.

Room Tip: Ask for a room away from the road, traffic and roadworks.
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcfoe, General Manager at Sheraton Poznan Hotel, responded to this review, 20 January 2013
Dear Paul F
I am happy that you found time to review our hotel on Trip Advisor and thank you for a good rating that you've given us.
It is great to hear that you liked our facilities and were satisfied with your stay.
I hope that on your next visit in Poznan all the roadworks will be gone and you'll be able to enjoy the nearby surroundings of the hotel more.
Looking forward to welcoming you to our city and hotel soon again
Best regards
Marco Foelske
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Lancaster, Ohio
1 review
Reviewed 13 December 2012

This is an excellent hotel - significantly better than the most hotels of this class. The Sheraton Hotel is located few minutes away from AM University, historical center of Poznan and convention/exhibition center. Rooms are large, excellent breakfast , superb staff and perfect service. I would certainly recommend this hotel

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tadeusz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcfoe, General Manager at Sheraton Poznan Hotel, responded to this review, 14 December 2012
Dear Tadeusz M,

Thanks for your 5 star review on Tripadvisor about the Sheraton Poznan Hotel. I have shared your comment wth our staff and they were very happy to read your favourable comments about our hotel. This is why we get up in the morning and serving guests and customers of ours. Thank you -
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Toronto, Ontario
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 November 2012

This is in my opinion a slightly better Sheraton than the average international standard. Rooms are large, good working areas in the rooms. Breakfast is done well with enough choices. Free internet in the lobby and reasonable in the rooms at 50 PLN for 24 hours.
To walk to the Old town is also only 20 minutes which is easily doable and safe

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank terrycti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcfoe, General Manager at Sheraton Poznan Hotel, responded to this review, 15 November 2012
Dear Terrycti
Thank you for reviewing and rating Sheraton Poznan Hotel.
I am happy to hear so many nice words about our rooms and services.
Since you mention walking to the Old Town, I hope you had a chance to explore our beautiful city a bit and have liked it. When you'll be in Poznan next time, please ask our staff about some ineresting places in the city - they have wide knowledge about it and can recommend you what's really worth visiting here.
Looking forward to having you as our guest soon again.
Best regards
Marco Foelske
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jerusalem, Israel
Level Contributor
87 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 5 November 2012

i stayed in the Poznan Sheraton for 5 nights between 23/10 - 28/10 /2012
i was staying in room 328
my work booked the Poznan Sheraton for me and colleague while in Poznan for work ( a convention),,, the sheraton hotel is located just 1 minute away from the Poznan convention center, and 5 minutes walk to the Pozanan main rail station! 10 minutes walk and you are in the heart of the beautiful and charming poznan old city,
we arrived to the hotel around 18.00pm,, we were met with a very proffesional gentleman, who spoke wonderful english, and was very quick checking us in!
the hotels reception was packed with people but still we didnt seem to remember waiting at all!!
we got our keys and up to the room
the room was s standard room, but was very big!!! very comfortable beds!! big pillows,
the room had all amenities inside, almost everything that you wished for!
there was no free internet in the rooms (in rooms for a charge) but in the reception and all public areas, we were able to surf the net free of charge!! which was wonderful!!
breakfast was also wonderful, amazing varieties of cold cuts, cheeses, sweets, breads, hot dishes, omelette bar!! wonderful drinks from coffee, juices, sparkling wine!! was more than any normal person could eat!!
the rooms (upon ur choice were cleaned daily) u had the choice of changing towels or re-using them!! big fat towels!!!!

the room we stayed in had no bath, just a shower but huge!!
one thing i think sheraton poznan should reconsider is the bathroom door, it is one of those sliding doors, when closed there is always an edge that stays open, the opening is big enough that someone can really see whats going in the bathroom, ok its ok when ur a family or good friends, but for 2 work colleagues, it wasnt the most comoftable!!!

one more thing was the telephone!! near the phone they had this price list stating that international calls are at 5zlotys per minute (almost 1 euro), i called my mum once just to ask her to call me back, i really tell u this call was less than 2 minuts!!! at check out i was shocked for being charged 20 euros for this 2 or 3 minute call!! ok i know hotels charge a lot for calls, but hey 20 euros!! that was a lot!!! this in a city where you can eat for less than 5 euros a day in very fine restaurants!!
anyways didnt have time to discuss this as i had a train to catch!! but anyways, i wouldent let it mess my experience at the hotel!!
and certainly wont make me change my opinion about beautiful poznan!!!

i would certainly recomend this hotel!!! its wonderful

just keep ur hands off their telephones :))

by the way there is a spa and a pool at the top floor, but never used them!!!

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank leloso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcfoe, General Manager at Sheraton Poznan Hotel, responded to this review, 15 November 2012
Dear leloso
First of all let me thank you for writing such a positive and detailed review of our hotel.
Needless to say that I am extremely happy that you value us so high and recommend visiting us. Reading such positive comments is a huge motivating factor for the entire hotel staff. I will for sure share your feedback with my Management Team.
As far as phone calls are concerned, let me explain that cost for international phone calls placed from hotel phones depends on the international destination chosen. Outside the EU or the USA, calls can be expensive. I've asked for checking the situation you mentioned and in your case the call was in fact placed to such a high priced region.
I hope that on your next visit, you'll have a chance to try our Sheraton Fitness programmed by Core Performance fitness center and experience a nice work-out session with a view over the city panorama.
We're looking forward to welcoming you at our hotel soon again.
Best regards
Marco Foelske
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NJ
Level Contributor
124 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 19 October 2012

I was on a breif trip to poznan to watch soccer (lech Poznan). the hotel was wonderful, very claen and great staff. the restaurant had a wonderful breakfast. The tram stop is just in front, and this takes you to the historic part of poznan. it is a 5 minute walk to Adam Mickiewicz university

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bones57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcfoe, General Manager at Sheraton Poznan Hotel, responded to this review, 12 November 2012
Dear Bones57
First of all, let me thank you for reviewing and rating our hotel.
I'm glad you liked the hotel itself and it's location and hope you had a great time watching the match. Hope that you also had a chance to explore the city a bit.
Looking forward to welcoming you in Poznan and at our hotel soon again.
Best regards
Marco Foelske
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kristiansand
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 17 October 2012

Yes, the service at this hotel is excellent. The message at the SPA is great! The breakfast is great! (points for fresh pressed juice!) All in all, a great place to stay.

Watch out for taxies from hotel as some of them like to charge more than they are suppose too and sais the reason is "because it´s from Sheraton" but I don´t think the hotel has anything to do with it and it´s just something the drivers sais.

Would definitely stay at this hotel again!

  • Stayed October 2012, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank hannaaase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marcfoe, General Manager at Sheraton Poznan Hotel, responded to this review, 12 November 2012
Dear Hannaaase
Thank you very much for reviewing our hotel and giving us a great rating.
I am very happy to hear that you were satisfied with your stay and the quality of our service.
Thank you very much once again for appreciation.
Looking forward to welcoming you here at Sheraton Poznan soon again.
Best regards
Marco Foelske
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Poznan Hotel

Property: Sheraton Poznan Hotel
Address: Ul. Bukowska 3/9, Poznan 60-809, Poland
Region: Poland > Central Poland > Greater Poland Province > Poznan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Poznan
#4 Business Hotel in Poznan
#5 Family Hotel in Poznan
#5 Romantic Hotel in Poznan
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sheraton Poznan Hotel 5*
Number of rooms: 180
Official Description (provided by the hotel):
Sheraton Poznan Hotel is located in the center of the city right across the street from the Poznan Fair Grounds and just 700 meters away from the Central Railway Station. Sheraton Poznan Hotel provides all the services you expect from a five-star hotel, and is perfect for both leisure and business guests. ... more   less 
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Also Known As:
Sheraton Poznan
Poznan Sheraton

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