Have booked and paid it for 3 people - 2 adults and 1 child (7 yers old).
1st time in my hotel life ( about 6-7 years while travelling with kid), there were NO bed for kid in the room!!!! When asked why is so, got an answer that I have booked standard room. Believe that hotel has such a policy which could be ok, but in this case they must have beds bigger to fit 3 people, not the small ones they had (160m wide). Of course there was offered to pay additionally for child bed (abt 35eur) or upgrade to bigger room (which costed abt 40eur more).
I believe that if I book room for 3, room must have all amenities for 3, not 2 people. The 7 year old kid is quite big to sleep with parents in the same bed.
Very, very, very dissaponted!
Even rooms are clean, there are small technical problems in any room we were. One room swith is falling out of the wall. TV sound breaking as sound switch is not fit properly.
Second room floor heating is working time by time and is very hardly to switch on.
Ventilation in bathroom is so poor, I even call it missing.
General impression is that nobody follows the hotel after it has been biult. Just making max money , not putting anuthing in.
The good thing is stuff - professional and polite! Thank's for that.
Also breakfast is very good both in choice and quality.
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- Also Known As:
- Ibb Hotel Poznan