We booked an apartment (situated in a building across the street from the main hotel building) - arriving, parking was a breeze - a few yards away from the hotel entrance, the receptionist gave us a parking permit (well, the hotel's name on a card) - 25zl per day.
The apartment itself was very good - very spacious - lounge (sofa/foldout bed), bedroom, usable kitchen, largeish bathroom. The apartment was a little old and musty, with the exception of the bathroom which seems to have been refurbished. There's a long narrow balcony with a good view of the street below.
However, poor service and maintenance really let this place down. Wifi was not working - after several attempts to sort this out at the front desk they admitted there was a problem - which would not be fixed until the next day. IMO wifi is a basic amenity - get a 24-hour service contract, Next morning - still no wifi.
There were 2 a/cs in the flat - a big plus in Poland - however neither was working (even tried changing batteries in the remote - no use).
2 TVs - a nice, big LCD (all inputs available in the back) in the lounge with looked like an impressive array of cable channels - except that the cable stopped working in the evening, Smaller CRT TV in the bedroom.
The bathroom is very nice (albeit in a strange elongated shape) - a toilet, a double sink, a separate shower and a bathtub. However, the hot water pressure in the bathttub was virtually non-existent, making it almost impossible to use. Strangely enough, no problem at the shower or sink, I went down to the front desk to ask for a couple more towels - but was informed they had run out. Really ? The hotel is short of towels ?
In fairness, I did not complain to the hotel about all the above - for one night, it just wasn't worth the bother.
Breakfast was fine - not a very wide selection but enough, and tastefully done.
Overall for an apartment fairly good value for money, but needs more attention by management.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Travel Republic (UK), Hotels.com, Evoline ltd and HRS so you can book your Heban Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.