The hotel looks great and in many ways it is. Beautiful building, great rustic feel and a wonderful location overlooking the River Vistula. However, everything is let down by the incompetance, rudeness and general behaviour of the management (particularly the female manager of the restaurant). We recently enquired about having a wedding at the hotel (many people have had in the past). The manageress was very abrupt and rude and immediately was uninterested (when we told her we were only going to have 50 guests).
On a separate occasion, my wife was rushed to hospital for swallowing a stem of thyme which had become lodged in her throat. The chefs use thyme for seasoning but its very dangerous by the fact that they put loads of stems in the dish. My wife's meal was ruined. We swiftly complained...but it took ages to get a response. Eventually when we did it wasn't really so much of an apology.
The menu in the restaurant is also very misleading. The price for the meat is per weight. So depending on the size of the meat your bill could be much more at the end of the night.
The accommodation area is lovely but the smell from the kitchens below are quite intense and off putting.
All in all...forget this hotel!!
- Official Description (provided by the hotel):
- It is a pleasure to welcome you Hotel Spichrz's. The hotel is arranged in a granary dating from 1719. It is located in the center of the Old Town of Toruń which is on the World Heritage list of UNESCO.Spichrz hotel offers 19 stylishy designed rooms including: 4 single rooms, 7 double rooms, 6 studios and 2 apartments - alll on the upper floors of the building from where you can admire a beautiful view of the Vistula river.Every room has its own bathroom with a shower, a TV set, a fridge, a phone and Internet access. The two-level suites and studios additionally have air-conditioning and safes.Our guests may spend pleasant time at our traditional Polish restaurant and pub that can hold up to 120 people. Spichrzs' special attraction is live music played by a folk band. For those who would like to spend some time in an intimate atmosphere we provide cosy feasting chambers for 8, 12 and 15 people.We offer exquisite dishes of Polish cuisine. ... more less
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- Also Known As:
- Spichrz Hotel Torun