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“Great Location, Great View”
Review of Castle Inn

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Castle Inn
Ranked #26 of 124 Hotels in Warsaw
Certificate of Excellence
bangalore
Level Contributor
98 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“Great Location, Great View”
Reviewed 21 May 2014

Even before I stepped into Castle Inn, I loved it. The location could not have been better situated as it is in the very heart of the old town. We had a family room that looked out onto the town square and it was wonderful to be able to throw open the windows in the evenings to the bustling sights and sounds of the square. The staff are young, lovely and very attentive. If I ever go back to Warsaw, I would stay in no other place.

Room Tip: Ask for a room with a view - I was told by the staff that not all rooms look out on the square
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelolust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dagmara_Plata_Alf, General Manager at Castle Inn, responded to this review, 7 June 2014
Dear travelolust,

We greatly appreciate your wonderful praises, especially regarding our location. Many of our rooms enjoy direct views of the Royal Castle and the Castle Square. To know which one might prefer please visit our website were all rooms are fully described and photographed.

We will also pass along your compliments to our front desk staff – they will be thrilled to hear that their hospitality made such a wonderful impression on you.

Please know that your feedback is appreciated. Looking forward to welcoming you back!

Best regards,
Anna Bogiel (front desk) & Dagmara Plata-Alf (general manager)
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495 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (106)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
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English first
London, United Kingdom
2 reviews
Reviewed 8 May 2014

I would assume there is no better place to stay in Warsaw. The location is amazing (right in the centre of old city), staff are very helpful and nice (all of them with no exception) and rooms are remarkable.

Room Tip: Rooms are all different and that's what's great about the hotel. They're all very creati...
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aleksandra P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dagmara_Plata_Alf, General Manager at Castle Inn, responded to this review, 7 June 2014
Dear Aleksandra P,

Please know that your 5 star review and the praising the staff and hotel decor is very appreciated! We proudly agree that there is no better place to stay in Warsaw than us. ;-)

Thank you also for being so appreciative of the service we provide you with. We will always do everything possible to make your stays wonderful and look forward to welcome you and your family for many future stays.

Best regards,
Anna Bogiel (front desk) & Dagmara Plata-Alf (general manager)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thessaloniki, Greece
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 April 2014

The exterior it's very traditional but the interior it's very modern. The location is excellent, it's opposite the palace in old town, great wi'fi connection, a lot of bars, cafe, restaurants few steps away. The stuff was very helpful and the family room (comic room) was very clean with a wonderful view of the palace and the old square.

Room Tip: The family room is big and sunny
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank batelaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calumet, Michigan
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 April 2014 via mobile

We were given room #12 initially. Listened to door slamming at restaurant immediately below until 1 AM. Can't imagine what its like in high season. Room was dinky with inadequate bathroom. Requested and received change to room #14 for last two nights. Much bigger, nicer room with great bathroom. There are 22 rooms at this property. Staff is mainly college students - very helpful and great English. Location is ideal. Car to airport cost $30. Taxi drops you off a block away. Have hotel arrange for car from/to airport. Tram to Uprising Museum is a block away. Good place....just watch what room they assign you.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Ooh-Ooh22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dagmara_Plata_Alf, General Manager at Castle Inn, responded to this review, 7 June 2014
Dear Dennis S,

Please know that your feedback is appreciated.

We can definitely help with the con you described. Of course, the Castle Square and the restaurant located beneath us can be a bit noisy. We do apologize about any noise you experienced during your first night however very pleased our team was of assistance in showing you other options which was much more comfortable for your stay.

We will certainly discuss your comments with the team as we are always working to improve our service and maintain the highest level of satisfaction to our beloved guests.

I hope to have the pleasure of welcoming you back to our hotel next time you visit Warsaw.

Best regards,
Anna Bogiel (front desk) & Dagmara Plata-Alf (general manager)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra Australia
Level Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 April 2014

In the middle of both old and new in Warsaw, easy strolling distance to most attractions in the old and new towns as well as the main shopping streets. The orient express twin room no. 24 was very comfortable, more so than the more expensive room no. 16 which is right by reception and rather noisy. All in all a beaut base to explore the area. Hop on/off bus around the corner, as are the taxis and bus 175 which goes to Chopin airport, but buy a ticket at the kiosk by the bus stop first, or the bus driver will not let you on.

Room Tip: We loved the orient express twin room no. 24
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pittosporum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dagmara_Plata_Alf, General Manager at Castle Inn, responded to this review, 23 April 2014
Dear Pittosporum,

Thank you for providing feedback of your first time stay at Castle Inn. We are delighted that you have found the Orient Express room to your likening. Every room we have is completely different and some guests even have their favorites.

Furthermore, we are pleased that you appreciated convenience of our location. Many of our rooms enjoy direct views of the Royal Castle and the Castle Square. Our neighborhood is the best we can wish for.

Thank you again for choosing to stay with us, and we hope to welcome you back again soon.

Best regards,
Anna Bogiel (front desk) & Dagmara Plata-Alf (general manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 April 2014

If you are a tourist, then you will find everything you need at the Castle Inn. Best location with excellent accommodations. Very friendly staff, too. There are many interesting places to visit in Old Town and New Town. We especially liked the Chopin Museum and the Museum of Marie Curie.

Room Tip: For a little extra cost, choose the room of your liking. The Chopin Room was perfect for us with an...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ersajo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dagmara_Plata_Alf, General Manager at Castle Inn, responded to this review, 23 April 2014
Dear Ersajo,

Thank you for your 5 star review and for praising the staff and hotel décor! We certainly appreciate you taking the time to share your feedback with us.

Moreover, we are glad that you liked our Museums. They are truly getting better and more interesting each year. The Chopin Museum is our pearl.

We do hope that we will have the pleasure of welcoming you back on a future visit and please do not hesitate to contact us at any time if we can be of assistance.

Best regards,
Anna Bogiel (front desk) & Dagmara Plata-Alf (general manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
93 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 8 April 2014

Beutifully situated in Warsaw old town, Be aware that you need to walk 200 meters from the taxi. Restaurants and tourist views all around the place.

Castle Inn is a special place. The house is said to be from the 17th century and who thought of creating space for elevator and hotel bar hundreds of years ago... But you don't miss'em at all.

The staff is really caring and nice, you are warmly cared for staying in their hotel. Rooms are spacy and gives you the feeling of old times through furniture and architecture.

Common space is a little bit narrow. Breakfast room is tight and what's served offers nothing special, I missed the English breakfast...

However, I can recommend Castle Inn when going to Warsaw for a tourist trip. It gives you a the right feeling!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LasseBromma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dagmara_Plata_Alf, General Manager at Castle Inn, responded to this review, 23 April 2014
Dear LasseBromma,

Thank you very much for your detailed review.

It’s true, normal/city taxis can’t drive on the area of the Old Town, but Castle Inn provides a special shuttle which can take you directly from our door to the airport or central station. We will be happy to call you one the next time you stay with us.

We are so pleased that you have found your room to be so lovely and comfortable. Each one is different, some are furnished in an antique kind of style, others are more modern.

Thank you also for your kind words about the team and service provided to you during your stay and we look forward to seeing you again!

Best regards,
Anna Bogiel (front desk) & Dagmara Plata-Alf (general manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castle Inn

Property: Castle Inn
Address: Swietojanska Street 2 (entrance from Zamkowy Square), Warsaw 00-288, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#19 Romantic Hotel in Warsaw
#31 Family Hotel in Warsaw
#35 Business Hotel in Warsaw
Price Range (Based on Average Rates): £
Hotel Class:3 star — Castle Inn 3*
Number of rooms: 22
Official Description (provided by the hotel):
Castle Inn is an elegant art hotel situated in the heart of a picturesque and vibrant with life Warsaw Old Town. It is located in a beautiful XVI century tenement house on the most pituresque Warsaw's Square. We are on literally every second poscard from the City. Our guests have the golden opportunity to admire the most important symbols of the capital city of Poland such as the Royal Castle which is placed only 10 meters from our property, the Zygmunt's Column or impressing St. John’s Archcathedral, from which we are only separated by the courtyard. It takes only 2 minutes to reach the second lanndmark, the Old Town Square. It is 15 minunes walking to get to the modern part of Warsaw city centre. All our rooms were designed by outstanding Warsaw artists, each interior is an individual and one of a kind artistic project. Inspiring and courageous, cosy and unique... - all of them fascinating, given the opportunity to make 22 journeys in time and space, which distinguish Castle Inn from the whole Warsaw accommodation offer. We offer 21 high standard rooms: single, double, triple, each one with a comfortable bathroom, equipped with LCD TV and complimentary access to Wi-Fi, as well as 1 hostel-standard room with charming, marine decor. There is also a chamber conference room within our property that can fit 15 people at once and which is a perfect place for the small conference meetings. It will be our pleasure to answer your questions concerning making a reservation or Caste Inn itself. Feel special in our interiors! ... more   less 
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Also Known As:
Castle Hotel Warsaw

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