We had 6nights at the Platinum Residence, but almost there was problems for every day!
We arrived at 10 p.m. (so quit tired) and our first impression was, that the room is not clean enough.
The staff was not making a deep cleaning, the furniture looks quit used and dirty. After we pack out our suits and cleaning the room, we went to bed at midnight. On the king-bed, there was just one blanket for two of us, which was not enough, so my wife went down and ask for another one at the reception, but they sad they just can give for us tomorrow morning. After this when we try to lay our head, we saw that the bed was not changed, it was full of other ones hair!!! We were quit nervous, that is how we have to sleep. next day we went down and ask for new, clean blanket, but at the reception they told, that I had to wait till tomorrow, it is already too late(???) and was not say any sorry(!!!). I told him they must do it today, after this they made it! In the middle of our holiday, the put a letter to our door, that they will come tomorrow and clean the air-condition! It is unacceptable for us, that they are making service in the room when I am there, so we told him not to come and make the room dirty after we clean it buy ourself.
Otherwise, the building is quit nice, it has some restaurants and supermarket in the hall and it is built together with the Hilton. The downtown is near and The uprising museum 3minutes walk away. So it is located in a good place. Our opinion, that we won't choice this Hotel ones again!
- Official Description (provided by the hotel):
- The best solution is the combination of advantages of either hotel or apartment and in order to measure up to such expectations, we came up with an exceptional project called the Platinum Residence. Platinum Residence is a modern complex offering completely furnished apartments, with reception desk and concierge services, access to an exclusive fitness club or Platinum Residence gym, as well as restaurants and cafe bars in the shopping gallery - all supported by five-star hotel services. Platinum Residence apartments, situated in the Platinum Towers, are forming a complex with the building of the Hilton Warsaw Hotel and Convention Centre. Among almost 400 apartments constructed in both towers, only 220 apartments, which have been furnished and equipped to satisfy sophisticated taste and needs of their residents, were selected for the Platinum Residence project. ... more less
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- Also Known As:
- Platinum Residence Hotel Warsaw