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“Good hotel”

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Hotel Ibis Warszawa Ostrobramska
Ranked #48 of 126 Hotels in Warsaw
Katowice, Poland
Level 6 Contributor
123 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Good hotel”
Reviewed 18 July 2013

I stayed there just one night, it was a business trip. the hotel is clean, nice. the service is really professional and helpful. They really helped me in special situation without complaining.
Hotel is quite far from the city center but it was close to the place of my meetings.

Ibis quality!

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gosiasia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna S, Manager at Hotel Ibis Warszawa Ostrobramska, responded to this review, 29 July 2013
Dear Gosiasia,

We are very much appreciate your comments regarding your stay at the ibis Warszawa Ostrobramska. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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293 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Polish first
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English first
Vicebsk
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 March 2013

I was on an official trip to this hotel a few months back. Overall, this is a good property, well maintained, clean and reasonably priced. Staff is very friendly and co-operative. They always greeted us with smile on their face. Front desk staff tried its best to solve all our queries. Rooms were clean and well equipped with all the modern amenities. Complimentary wireless Internet access in the rooms was a big perk for me. Food at the restaurant has many choices. I will definitely come here again.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ivonka S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna S, Manager at Hotel Ibis Warszawa Ostrobramska, responded to this review, 8 March 2013
Dear Ivonka S,
Thank you very much for your kind review.
It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay.
I look forward to welcoming you back again very soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Krakow, Poland
Level 6 Contributor
93 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 4 March 2013

This is an Ibis, so everything looks and works the same as in any other property of that chain. Pretty good bed - large and comfortable. Room well soundproofed - hotel is located near a multi-level intersection of highways & streets, yet the noise in the room is low enough for a comfortable sleep. Free WiFi - good enough for browsing and Skype calls. There is a premium option available, but didn't try it.

Breakfast solid but with limited selection. Unfortunately, Ibis in Poland recently switched to making their scrambled eggs from a factory-made concentrate - until recently they used actual eggs. While this probably saved them some money it made their scrambled eggs inedible.

Overall, a good budget hotel, be aware however that it is a long way from the city center and public transport from there is limited to (slow) buses.

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna S, Manager at Hotel Ibis Warszawa Ostrobramska, responded to this review, 8 March 2013
Dear Sir,
Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis Warszawa Ostrobramska. I look forward to welcoming you back again soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Krakow, Poland
Level 6 Contributor
198 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 1 March 2013

The hotel is situated a little way from the city center, but fully recommend a stay at this hotel. Friendly service, delicious restaurant and clean rooms are all located in the hotel. Breakfast is an extra cost about 7 euros - very tasty buffet. Rooms have a great view of Warsaw. Bathrooms clean, spacious and modern. There is a soap, shampoo and towels. Rooms are equipped with a TV with lots of satellite channels. Wifi is extra cost. In addition to a large hotel chain and real, mc donalds. Close to a hotel bus public transport - buses.

  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank poltramp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna S, Manager at Hotel Ibis Warszawa Ostrobramska, responded to this review, 4 March 2013
Dear Sir,
Thank you for your kind comments and compliments – I am delighted that you enjoyed Your stay and I look forward to welcoming you back again soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Petersburg
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 February 2013

I managed to get a room for 17EUR, which was an amazing value. Everything was alright, the hotel brand-new. The wifi worked fine. The location is a little bit far from the center. I am fully satisfied but will only return if the price is again that low.

  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Igor E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna S, Manager at Hotel Ibis Warszawa Ostrobramska, responded to this review, 19 February 2013
Dear Mr,

We very much appreciate your comments regarding your stay at the ibis Warszawa Ostrobramska. It is always a pleasure to receive positive feedback.

I am very pleased that our price was a positive surprise. I assure you that on our website you can find many exciting promotions.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gdansk, Poland
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 February 2013

One night stay - February 2013. Far from the center, a taxi from the station about 50 zł. Front Desk 24 h so the arrival at the middle of the night was not a problem. Service could be more helpful, I was the first time in this hotel so how do I know where is the elevator. Room as too small, but clean. Bathroom even smaller, only two big towels and one on the floor. Check in was at night, but they did not think to turn on the heating, so it was a little cold - winter outside. At breakfast only a small selection, but for only one night it's ok, fair price. Check out took more time than it should, problems with invoice (it was prepaid). I have a platinum Le club accorhotels card, but I did not feel that they treat me better than cheap hostel. In a similar price you can find something closer to the center but not form accor. Just nothing special.

Room Tip: take another hotel
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nucu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna S, Manager at Hotel Ibis Warszawa Ostrobramska, responded to this review, 20 February 2013
Dear Sir,

Thank you for taking the time to tell us about your experience at the hotel ibis Warszawa Ostrobramska. I am sorry that your experience did not meet your expectations and please allow me to express my apologies.

At Ibis, we strive to provide a superior service experience for every customer, therefore your feedback is very important for us. Please rest assured that we are taking the appropriate measures to address the problems indicated in your survey and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Budapest, Hungary
2 reviews
Reviewed 2 January 2013

Receoption was quite abandoned, not too much guests there. The check in went smoothly, and we got our room. When entered the room, electricity instantly went off with a nice smell when turned the lights on. Then issued a new room, also without electricity.
Also - only 1 small towel were placed in the room, and when asked they gave us only 1 big one with some polish swears from the lady (I suppose). The bathroom sink had marks of burned cigarette, and there were no rubbish bin included.
Apart from these, we feel we received value for the low price we payed.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank G V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ibis Warszawa Ostrobramska

Property: Hotel Ibis Warszawa Ostrobramska
Address: ul. Ostrobramska 36, Warsaw 04-193, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #48 of 126 Hotels in Warsaw
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Ibis Warszawa Ostrobramska 2*
Number of rooms: 137
Official Description (provided by the hotel):
The Ibis Warszawa Ostrobramska hotel is located close to the centre of Warsaw and the airport, only a short walk from 2 shopping centres. It has 137 air-conditioned rooms, including 3 adapted to receive disabled guests. It has a restaurant, a bar serving snacks 24/24 and private covered pay parking. It has 2 meeting rooms for conferences and seminars and Wifi wireless Internet access for guests on a business trip. ... more   less 
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