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“Very nice city hotel”

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Novotel Warszawa Centrum
Ranked #29 of 123 Hotels in Warsaw
Certificate of Excellence
Istanbul, Turkey
Level Contributor
102 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Very nice city hotel”
4 of 5 bubbles Reviewed 29 June 2014 via mobile

Everytime when I visited Warsaw, I preferred to stay at Novotel Centrum. It is located at the hearth of the city. Very convenient to many landmarks. Located in walking distance to a group of very nice restaurants, metro, railway station and shopping malls. The restaurants and rooms are very clean. Rooms are equipped with anything you need like safe, AC, hair dryer, minibar, TV, internet etc. Breakfast was very sufficient.

Stayed December 2013, travelled on business
Helpful?
Thank SudeFi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,842 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (427)
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English first
Moscow, Russia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 28 June 2014

My room was very clean, very small and very ordinary...
In case if you not gonna spend all your time in the room it is ok and the price very okey.
I was late for breakfasts so can't judge...
But in general as a budget trip it is good level.

.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Natalia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 23 June 2014

I've been for the first time in this hotel , after a terrible experience in Novotel in Paris.
Stay in 31 floor spectacular view, good service.
Good room , good cleanness, staff very good, but some of them don't speak english.
Two things i didn't like it Breakfast , a little poor, and missing some drinks on bar.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taichung, Taiwan
Level Contributor
102 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 bubbles Reviewed 22 June 2014

As far as I am concerned, a good hotel should equip at least two things, one is good location, the other is good service. Without saying, this hotel locates in a very good spot. But unfortunately, this hotel also showed the worst and the most terrible service I had ever met. If the receptionists act like a robot, that is fine for me. But if the receptionists act like "What do you want" and the appearance looks like I owe you million Zloty, that is definitely not acceptable. At least it does not meet my expectation toward Novotel hotel chain. There are some other same-leveled hotels you can choose. It is not necessary to choose this one. In brief, a hotel in good location, cost a fair price but terrible receptionists.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LestateWei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 21 June 2014

Location is great
Rooms are just o.k.
Instruction/other info flyers are invisible unless one insist on finding them
SERVICE:
Room service excellent time wise ,team wise , very dull variety of choices and not 24/7
Lobby:
One big mass..sorry, feels kinda busy train station
One can never get an answer without staying real long time in line as most of the time no answer via phone ( from the room).
NO "voluntary information" what so ever such as available SPA to Novotel guests in a nearby hotel, couldn't get info via phone as they are really far too busy to take calls and the concierge desk is NEVER taken by anyone
We've been told while ...checking out ...that the guy who is walking along the (very long) lobby is the concierge...

Check in -
Extremely slow procedure, each customer -takes ages! And as said above NO info except for giving u a key and taking your signed credit card copy.
Dining room, very simple , dinner is just o.k.
Very polite waitresses

VERY POOR if at all WiFi , guests have been told there is nothing to do as that it is an unfortunate problem with Android/Galaxy smartphones only ..yet mine did function at that time..so guess they were not aware of another challenge..

We've stayed 5 nights
Guess might be o.k for real short business stays

Room Tip: Ask for upper floors' rooms facing the neighboring building which tells the exact temperatures...
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dorit10_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

The best thing about this hotel to me is the location. Other than that a standart Novotel. I have stayed at both standart and premium rooms. Both of them were good, but premium rooms could have been a bit bigger. Nice views from upper floor. Breakfast hall was below entrance level in winter. Now they have renovated the restaurant at the lobby level which is much better.

Again best thing is location, walking distance from Centralna. Trams in front of the hotel. There is hotel's cars for transport just in front door but this is an expensive option. Just walk a few meters down the atreet there is a taxi stand where you can allways find a cab. All types of cafes, restaurants just in walking distance. You can find somerhing to eat 24 hrs around the hotel. One place I would recommend is the Sheesha bar restaurant just at the rear door. It is the best sheesha in town if you like it and also good food.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Erdem45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Novotel Warszawa Centrum

Property: Novotel Warszawa Centrum
Address: Ul. Marszalkowska 94/98, Warsaw 00-510, Poland (Formerly Forum Hotel)
Region: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Południowe
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#20 Romantic Hotel in Warsaw
#21 Business Hotel in Warsaw
#22 Luxury Hotel in Warsaw
#23 Family Hotel in Warsaw
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Warszawa Centrum 4*
Number of rooms: 742
Official Description (provided by the hotel):
Excellent conference facilities and WiFi internet make the Novotel Warsawa Centrum ideal for a business trip. This 4 star hotel in the heart of Warsaw is also perfect for your next holiday. Dine in a unique NovoSquare Lounge Bar serving excellent international and local cuisine. Relax or meet friends enjoying aromatic coffee and sweets in a relaxing NovoSquare Bar. Get a workout with a view in our wellness centre with gym and sauna on level 31. Close to the iconic Palace of Culture and Science and 500 m from the railway station with a convenient connection to the airport. ... more   less 
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Also Known As:
Novotel Warszawa Centrum Hotel Warsaw
Novotel Hotel Warsaw
Novotel Hotel Warszawa Centrum
Novotel Warsaw
Warsaw Novotel

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