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Sofitel Warsaw Victoria
Ranked #8 of 123 Hotels in Warsaw
Certificate of Excellence
Brighton, Canada
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Fantastic”
5 of 5 bubbles Reviewed 21 August 2014

Our flight was cancelled and our group needed a place to stay for 4 days. What luck that the Sofitel was able to accommodate us. Beautiful hotel with friendly staff and the pool/spa was the best I have seen. The morning breakfast buffet had so many choices including honeycomb that was dripping into a trough and down into a jar! The hotel is in a great location and we were able to walk to the old city centre each day and also to many other places of interest. Highly recommend this hotel!

Stayed July 2014, travelled on business
Helpful?
Thank ollierudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concierge_Sofitel, Guest Relations & Concierge at Sofitel Warsaw Victoria, responded to this review, 23 August 2014
Dear Ollierudy,
Thank you for staying with us and for sharing your feedback with us and with other Tripadvisor users.
We are proud to know that you have had such an enjoyable stay in our Sofitel Warsaw. Our large pool with its mirror ceiling and our relaxation areas are in fact a perfect spot to replenish the energy after a long day of sightseeing, shopping or business.
Our central and quiet location, only a short walk from the Old Town and also from the modern city center gives you the opportunity to make the most of your visit in Warsawm without loosing time looking for transportation arrangements.
Finally, our Concierges are there for you to help you planning your perfect day in Warsaw.
Looking forward to welcoming you back soon,
Piotr Prasuła
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,674 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (262)
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English first
Melbourne, Australia
Level Contributor
84 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 20 August 2014

This hotel is right on the edge of the old town. Everything seems to be within walking distance of this hotel. Lots of cafes and restaurants a short stroll from the hotel if you want to eat outside the hotel.
The hotel is great. Modern. Great decor. The rooms are spacious. The beds super comfortable. Great big bathrooms with a bath.
Love the tea and coffee making facilites in the rooms.....just what you need when you return to your room after a days sight seeing.
Amazing thing about this hotel is it so quiet.
Facilities are great - free wi fi / swimming pool / restaurant / beauty salon / gym.
All staff are particually helpful and happy to assist.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennpf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concierge_Sofitel, Guest Relations & Concierge at Sofitel Warsaw Victoria, responded to this review, 23 August 2014
Dear Jennpf,
Thank you for choosing Sofitel Warsaw Victoria. Our hotel has just undergone a significant remodeling according to the design of the famous Parisian architect Didier Gomez and we are happy to know that you liked its results. The beds, according to the Sofitel MyBed concept are in fact very special and – we believe – they offer unmatched and unique comfort of sleep.
We are in fact in favor of our excellent location; quiet, still next to the cultural, culinary, shopping and business center of Warsaw.
Your kind words on our staff are very rewarding. I will be pleased to share it with our entire team and use it for our further inspiration.
Hoping to have the chance of welcoming you back soon.
Yours sincerely,
Piotr Prasuła
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Oslo, Norway
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 August 2014

I have been visiting Sofitel Warsaw on many occasions for many years and witnessed the development of this hotel. My last visit was a weekend in august and as always the hotel delivered. Fantastistic room, great breakfast and employees who does the utmost to make a great stay. I can't rate this hotel high enough and can recommend it to everyone planning a visit to Warsaw.

Stayed August 2014, travelled with friends
Helpful?
Thank 426JanO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concierge_Sofitel, Guest Relations & Concierge at Sofitel Warsaw Victoria, responded to this review, 23 August 2014
Dear 426JanO,
We are extremely proud to be able to fulfil your expectations since years and we are happy to know that we cope with it. Thank you so very much for recommending us to the other Tripadvosor users and please rest reassured that we will still strive to provide magnifique experiences for our Guests.
I remain at your entire disposal for any assistance and look forward to welcoming you back soon.
Piotr Prasuła
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Strasbourg, Alsace, France
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 18 August 2014

Very nice hotel ideally located in the city centre. Rooms are spacious and comfortable. Breakfast is divine and served in very large room with a very nice atmosphere even when it is crowded. The brasserie serves simple but tasty dishes. The swimming pool is ideal for a relaxing moment. The staff is friendly, smiling and helpful. In short terms : the perfect place to stay in Warsaw!

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank EmmD67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concierge_Sofitel, Guest Relations & Concierge at Sofitel Warsaw Victoria, responded to this review, 23 August 2014
Dear EmmD67,
Thank you so very much for your such an informative review on our Sofitel Warsaw Victoria Hotel. It is our objective to provide each and every Sofitel Guest with magnificent memories, therefore we appreciate and learn from each comment we receive.
We are all very pleased to know that you appreciate our convenient location, our new interiors, our generous breakfast buffet and tasty Brasserie menu. It is good to know that our spacious pool and recreation area helped you to relax.
Our friendly staff is always there for you looking forward to welcoming you back on many future occassions.
Yours sincerely,
Piotr Prasuła
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry, United Kingdom
Level Contributor
91 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 17 August 2014 via mobile

Really enjoyed my stay. Room was a great size and well laid out.

The pool and leisure facilities are probably the best I have experienced.

Didn't have dinner, but my wife had breakfast and said it was outstanding (if a little expensive).

Staff very helpful and friendly, and I was acknowledged as a Le Club member on check in.

Location is fantastic...next to very nice park and a short walk to old town.

Only minor com ain't was I had to ask twice for the air con to be fixed. But they did fix it in the end.

Watch out for dodgy taxi drivers. Had two who tried to charge me double saying they were "special hotel only taxis"...so had to pay same rate for them to get back to the hotel! Nice try boys, but no! Pay what's on the meter.

Great hotel...will use again.

Stayed August 2014, travelled on business
Helpful?
Thank skybluerob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Concierge_Sofitel, Guest Relations & Concierge at Sofitel Warsaw Victoria, responded to this review, 23 August 2014
Dear Skybluerob,
Thank you for having stayed with us just recently and for your affirmative comments shared with us and other Tripadvisor users.
We are delighted to hear that you liked our interiors after its recent remodelling, our convenient location next to Warsaw top sightseeing and our spacious pool and relaxation area. Especially I thank you for your kind words on our friendly staff. It is very rewarding and it motivates us to become even better in the future.
On the other hand I am sorry to hear about your unpleasant taxi experience. We use several public taxi companies trying to find one that is worth recommending and reliable. And we will soon select one that would guarantee providing service that matches the expectations our our Guests.
I do remain at your entire disposal for any further assistance you may require.
Yours sincerely,
Piotr Prasuła
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Warsaw Victoria

Property: Sofitel Warsaw Victoria
Address: ul. Krolewska 11, Warsaw 00-065, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Warsaw
#8 Luxury Hotel in Warsaw
#9 Family Hotel in Warsaw
#13 Business Hotel in Warsaw
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sofitel Warsaw Victoria 5*
Number of rooms: 343
Official Description (provided by the hotel):
The first 5 star hotel built in this historic city, the distinctive design pays tribute to the rich history of Poland. The hotel enjoys a perfect location, with fabulous views of the Saxon Gardens and the National Opera, and is a short walk from the Old Town. The 343 guest rooms and 52 suites feature cutting edge technology. Enjoy our fitness center offering the latest equipment, take a swim in the large pool or relax in the sauna. Massage treatments are also available for the ultimate in well being. ... more   less 
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Also Known As:
Sofitel Victoria Warsaw Hotel Warsaw
Accor Victoria Warsaw
Sofitel Warsaw
Warsaw Sofitel

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