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“Great Value”
Review of The Westin Warsaw

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The Westin Warsaw
Ranked #11 of 123 Hotels in Warsaw
Certificate of Excellence
Los Angeles, California
Level Contributor
68 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
“Great Value”
Reviewed 30 July 2014 via mobile

Nice property in a good location. I would not hesitate to stay here again. The rooms are large and clean. It's a standard Westin at the end of the day. There is a bar in the lobby which is usually busy during the day and the breakfast had plenty of options.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brandonfel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan F, Manager at The Westin Warsaw, responded to this review, 4 August 2014
Dear Brandonfel,

thank you very much for your kind review and for staying with us - we will aim for 5 stars for your next stay with us, please let me know when you are planning to come back. As you said one gets great value in the city and Warsaw is always worth a trip.


Very best regards

Stefan Friedl, Hotel Manager
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2,156 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (298)
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English first
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 July 2014

I stayed there for two nights with my boyfriend. We had a corner room on 15th floor so the view was good. The bed is king size, very comfy and full of pillows, so it was good sleeping in.
I think we had a business room and we didn't need it, because it was a sort of vacation.
In the bathroom there were shower and bathtub and toilet products from Italy.
We had also coffee and teas.
Very quiet room.
The lift is super fast and with an amazing view.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Esterellaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan F, Manager at The Westin Warsaw, responded to this review, 4 August 2014
Dear Esterellaz,

Thank you for your great review and for being our guest. Great to hear that you did enjoy the corner room (they are a little bit bigger and have lots to light and sun, too) - for many of our guests, the Westin Hotels'signature beds Hevenly Beds are considered the best beds in the world and they even order them for the homes ... Thanks again and I hope to see you again one day in Warsaw - always worth a trip.

Best regards, be well

Stefan Friedl, Hotel Manager
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Amsterdam, The Netherlands
Level Contributor
77 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 29 July 2014

I stayed here for one night when passing through Warsaw as part of a larger trip. I booked the Westin based on a good rate and my platinum membership in the Starwood program.

The location of the hotel is in more of a business area, but it's about a 10-minute walk from the main station and the large attached shopping mall. There are several small cafes, etc. near the hotel, although the old town is a 5-10 minute taxi ride (cheap in Warsaw). The location is good for business and for a stopover, but tourists might prefer to stay closer to the old town.

The service was very welcoming and friendly; checking in and out was fast and efficient. It was always easy to get taxis near the hotel. The room was a nice corner room with good views in two directions. The bed was comfortable and had all the amenities, although it was starting to feel a bit dated. For example, the bathroom had old fixtures, and the desk and other wood surfaces had several scratches and dings. The hotel should probably be refurbished in the next couple of years.

As a platinum member I was able to use the very nice club lounge, which offered snacks and soft drinks throughout the day, and a very nice breakfast in the morning (including several hot dishes). This was a big plus during my stay.

All things considered this was a great stay and I'd happily stay here again.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank cougrz007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan F, Manager at The Westin Warsaw, responded to this review, 4 August 2014
Dear Cougrz007,

Thank you very much for your very nice and detailed review, which I am sure will be of help to many readers. I am vey happy that you did enjoy your stay with us, and that you will, as a Platinum SPG Member, come back in the future. Please send me an email when you do, so I can say hello and meet you in person. Thank you again and very best regards

Be Well

Stefan Friedl, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 July 2014 via mobile

What to say ... It starts with the Westin scent that welcomes you when you enter. Reception staff are helpful and friendly. The atmosphere in the whole hotel - from lobby to rooms - is soothing to me: warm colors, a calm feeling. The food - be it in the restaurant or room service, dinner or breakfast - is great. The beds are super comfi. ... As I said I really love it.

If it comes to location: it's directly at the business center. And the old town is maybe 20 min walking distance - the walk is worthwhile and nice though.

Things you might want to know: sometimes check in and out take a little while - the guys are just too friendly. Sometimes there are bus groups there that can make breakfast a bit crowded - but the hotel usually caters for that with extra tables and an extra buffet. The hotel is not the newest in town - but it is well maintained and clean!

I told you I love it

Stayed June 2014
Helpful?
Thank Iris O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan F, Manager at The Westin Warsaw, responded to this review, 1 August 2014
Dear Iris O, thank you very much and viele Gruesse nach Wien.

It is a pleasure to read your review and it makes all of us here at the Westin Warsaw proud and happy. Please let me know when you are planning to come back, so we can take extra care of you. Thank you again and very best regards, Stefan Friedl, Hotel Manager
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London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 July 2014

Great hotel, amazing friendly and efficient staff.Beds so comfortable,rooms good size.Really nice bathroom with quality Westin toiletries.
Amazing breakfast , so many choices with a station for eggs made to order.
In a nice area ,just 5 mins in a cab to the old town.
We had a room on one of the executive floors, hot canapés and alcoholic drinks 6-8pm each night and a really nice atmosphere and great views.
Will be my first choice when next back in this great city.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank seanmarbella101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan F, Manager at The Westin Warsaw, responded to this review, 1 August 2014
Dear Sean,

thank you very much for your great review! I see you were in Warsaw in June - so you have not yet seen our new Executive Club Lounge! This alone is (almost) worth coming back. I hope to see you again in Warsaw - let me know when.
Very best regards and thank you again, Stefan Friedl, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 July 2014

Stayed in one of the newly refurbished rooms on the 18th floor.
All relevant information given at chek-in without having to ask questions (and all this by a trainee!).
The room was big, clean, well equipped with a big bathroom (plenty of toiletries!) and staff always willing to help.
Try the energising smoothie in the bar: it is amazing! :-)

The lounge service was very good, with qa perfect selection of drinks and snacks in the evening.

I had breakfast in the lounge - all good, fresh and tasty, but disappeared at 11.00 on the dot - I guess it could have stayed available for a bit longer (no need to top up after the official breakfast time) since there were a few guests who arrived just before 11 (not a big thing, though).
Good location, beautiful property, friendly staff.

I will definitely come back.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Tasteitallnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan F, Manager at The Westin Warsaw, responded to this review, 1 August 2014
Thank you veyr much for your excellent review and also for your useful feedback about the lounge breakfast - I will look into it and discuss it with the team. The lounge is, by the way, brand new. We only opened it after extensive renovations in early July. Please let me know when you are coming back - so we can look well after you. Thank you again and very best regards, Stefan Friedl, Hotel Manager
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Warsaw
1 review
Reviewed 27 July 2014

a little busy by tourist and packaged trips but in general was more than acceptable. Breakfast and service perfect, gym totally new.
Only wifi not enough in to the room area . Perfect area for busines peuple


  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Galahotels.com

Helpful?
Thank Osvaldo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stefan F, Manager at The Westin Warsaw, responded to this review, 1 August 2014
Dear Oswaldo, thank you for your review and the psotive comments. I am sorry for the problems with the WIFI signal, we are looking into new options at the moment to avaid such things in the future. Thank you again and hope to see you again in the near future. Best regards, Stefan Friedl, Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Warsaw

Property: The Westin Warsaw
Address: ul. aleja Jana Pawla II 21, Warsaw 00-854, Poland
Region: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Warsaw
#11 Romantic Hotel in Warsaw
#11 Luxury Hotel in Warsaw
#11 Business Hotel in Warsaw
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Westin Warsaw 5*
Number of rooms: 361
Official Description (provided by the hotel):
The Westin Warsaw - modern 20-storey hotel is ideally located in the heart of Warsaw. ... more   less 
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Also Known As:
The Westin Warsaw Hotel Warsaw
Westin Warsaw
Warsaw Westin

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