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“Best hotel in Warsaw!”

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InterContinental Warszawa
Ranked #7 of 129 Hotels in Warsaw
Certificate of Excellence
Reviewed 7 May 2014

Stayed for 3 nights in this superb hotel. Starting from the service at the desk is polite and professional (what is not at Marriot hotel in Warsaw, they have a lot to learn from so called service). The rooms are spacious, quiet and spotless. The bathroom is BIG, with bathtub and a separate shower. The beds are comfy and have big pillows. Stayed at 32 floor, with nice view over the city and morning sun. Breakfast is VERY good, as eating listening to an harp player and you sipping champagne, which is included in the breakfast. Location is near old town and shopping center. Not for nothing ranked as no. 1 hotel in Warsaw, highly recommended!

Room Tip: 30 > floor nice view!
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  • Stayed: May 2014, travelled as a couple
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1  Thank Kim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICWarszawa, General Manager at InterContinental Warszawa, responded to this reviewResponded 9 May 2014

Dear Guest,

Thank you for your feedback about your recent stay with us, we appreciate the time you have taken.
We are happy that you are satisfied with our services and facilities.
Thank you once again for your feedback and we look forward to welcoming you again at InterContinental Warszawa.

Kind Regards,

Marten Schoenrock

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,059 - 1,065 of 3,149 reviews

Reviewed 6 May 2014

From being met by a hotel driver in a luxury car to being returned to the airport at the end of our stay, the service from all the staff at this hotel was exceptional. We had booked a room with club lounge included so we waited in the club lounge with drinks and pastries as our room was not available when we arrived at 11.30 a.m. (This was fine with us as we were not expecting our room to be ready so early). My husband is an ambassador member so we were getting an upgraded room but when it wasn't ready after the predicted hour wait we were given a double upgrade to a huge corner suite on the 40th floor with views across Warsaw - much appreciated.
On walking into the suite there was a separate lobby area with cloakroom for coats and a separate toilet. We then went through double doors into the lounge with a separate dining area and kitchen before going through to the large bedroom and bathroom. The bathroom had a separate rain shower, bath, 2 hand basins and under-floor heating. In the bedroom there was plenty of wardrobe space and lots of coat hangers, something which is often overlooked in hotels.
My only minor complaint was the duvet on the king size bed was not large enough to cover the bed!
The staff in the club lounge were always very polite, helpful and knowledgeable. There was a good choice of food for breakfast including an 'egg menu' so eggs could be cooked to your preference. Throughout the day soft drinks and teas and coffee were available along with small pastries and cookies. In the evening the tables were laid for dining: there was always soup, a few small canapés and always 3 hot dishes. Mini desserts, cheese and fruit completed the choice, giving plenty to eat, negating having to go to a restaurant for an evening meal and so giving even better value. Free wine and liqueurs completed the offerings so it was a very pleasant way to spend the evening after a busy day sightseeing. The club lounge closed at 9.00 p.m., earlier than most we have been to in other Intercontinental hotels but this was not a problem for us.
In the hotel lobby there is a branch of the Wedel chocolate café, so what could be better for a chocoholic to just go down in the lift to drink superb hot chocolate and buy chocolates for gifts!
The Old Town is about 30 minutes walk but we cut through Saxony Gardens and past the Tomb of the Unknown soldier. Flat shoes are recommended as there are cobbles everywhere.
We particularly enjoyed the Royal Castle in the Old Town and also a short concert on the baroque organ in St. Anne's Church (midday)
A luxury hotel experience at a very reasonable price!

  • Stayed: May 2014, travelled as a couple
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Thank Anita1439404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICWarszawa, General Manager at InterContinental Warszawa, responded to this reviewResponded 9 May 2014

Dear Guest,

First and foremost thank you for choosing to stay at InterContinental Warszawa.
Thank you for the excellent review! It is our pleasure to have you as our guest.
We hope to have the honour of serving you again in the future.

Kind regards,

Marten Schoenrock

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

Very high quality place, from the staff being friendly to the rooms being quiet and the breakfast having a great selection. Pretty sure this is the only chain location I have stayed that had a harp player at breakfast, relaxing and classy which sums up this hotel.
I also ordered room service which was prompt and tasty. Bathroom has a tub and a wonderful rainfall shower, so you can relax or invigorate.
There are plenty of things to do right on the hotel doorstep and I would go back.

Room Tip: Club floor rooms are silent, if you was to see the cultural centre across the street you will need a...
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  • Stayed: May 2014, travelled on business
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1  Thank scotsroadwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICWarszawa, General Manager at InterContinental Warszawa, responded to this reviewResponded 5 May 2014

Dear Guest,

Thank you for choosing to stay at InterContinental Warszawa and for taking the time to write a review.
We are delighted that you are satisfied with our services and facilities and that your experience lived up to your expectations.
Your kind comments are very much appreciated and have been shared with all.
Thank you once again for your feedback and we look forward to welcoming you again at InterContinental Warszawa.

Kind regards,

Marten Schoenrock

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

I stayed here more than a dozen times over the past year, love this hotel.

The location can't be better, also the adjacent mall makes life easy when some errands need to be done after work. On top of that at the corner is a nice Hardrock Cafe with an outside terrace where I can spend hours in summer.

Very friendly and professional staff, lovely lounge overlooking Warsaw, and the swimming pool at the top floor makes you feel you're really on top of the world.

Their concierge service is best in class, I am always welcomed at the airport by a luxury hotel towncar.

Not the cheapest in town, but worth every penny.

Stayed: July 2013
3  Thank Fastlive-AMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICWarszawa, General Manager at InterContinental Warszawa, responded to this reviewResponded 5 May 2014

Dear Guest,

First and foremost thank you for choosing to stay at InterContinental Warszawa.
Thank you for the excellent review! It is our pleasure to have you as our guest.
We hope to have the honour of serving you again in the future.

Kind regards,

Marten Schoenrock

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

Hotel is in very good location, near Zoo. 5 minutes walk to metro stations. SPA complex is very good: big jaccuzi, nice swimming pool, several kinds of saunas and a lot other "things". Only one minus was horrible internet speed :(

  • Stayed: April 2014, travelled as a couple
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1  Thank wntl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

Ive been to most of citycenter 5star hotels in Warsaw and this is in my top three .

Perfect location & perfect view from pool which is on the top floor.
In my opinion Its better than Hilton,Westin ,Radisson and Marriot.

Large shopping center ,cinema,theater ,restaurants,hard rock cafe just next to it.
Its a very big hotel if you prefer smaller than Radisson has only 3floors and its more quiet,or romantic,small La Regine.

Room Tip: Rooms - The higher floor the better view.
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  • Stayed: May 2013, travelled as a couple
    • Value
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1  Thank Daga33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICWarszawa, General Manager at InterContinental Warszawa, responded to this reviewResponded 5 May 2014

Dear Guest,

Thank you for your feedback about your recent stay with us, we appreciate the time you have taken.
We are happy that you are satisfied with our services and facilities.
Thank you once again for your feedback and we look forward to welcoming you again at InterContinental Warszawa.

Kind Regards,

Marten Schoenrock

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2014

location-wise, it's right by a train station and about a 20-25 minute walk to Old Town. The hotel's very near the Palace of Culture and the Arts (you have a good view of it from the 43rd floor swimming pool). Breakfast was great, lots of choices and very tasty! We only spent 1 night here but we were all satisfied. I also loved the hot chocolate which was included amongst the teabags and coffee mixes. Can't really find any fault during our short stay there. Service was good, nothing outstanding, nothing bad.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Thank Alexandra L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ICWarszawa, General Manager at InterContinental Warszawa, responded to this reviewResponded 5 May 2014

Dear Guest,

Thank you for posting a review of our property and recommend IC Warszawa in such a nice way.
Your words state a great value for me and the entire team. That's very important and power giving to all of us.

Hoping to welcome you again in the not too distant future.

Kind regards,

Marten Schoenrock

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Warszawa

Address: ul Emilii Plater 49, Warsaw 00-125, Poland
Phone Number:
Region: Poland > Central Poland > Mazovia Province > Warsaw > Śródmieście Północne
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 129 Hotels in Warsaw
Price Range: £87 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Warszawa 5*
Number of rooms: 414
Official Description (provided by the hotel):
The five-star InterContinental Warsaw is an impressive addition to the ever-expanding skyline. Located in the financial district opposite the Palace of Culture and Science, the hotel is a short distance from the main railway station, charming Old Town and the Warsaw Philharmonic. Well worth a visit are the Frederic Chopin Museum and Lazienki Park. ... more   less 
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