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“Noisy hotel full of rampaging school groups”

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Leonardo Royal Hotel Warsaw
Ranked #43 of 126 Hotels in Warsaw
Hong Kong, China
Level 6 Contributor
209 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Noisy hotel full of rampaging school groups”
Reviewed 1 November 2013

Upon arrival I thought I had picked a great hotel being greeted by the pleasant hotel staff. Unfortunately it went downhill from there. Whilst the rooms are of reasonable standard it appears that the hotel targets large school groups or the like. I noted this in a previous tripadvisor review but thought it may have been a one-off as no one else had raised it.

Unfortunately hotel patrons are at the mercy of rampaging teenagers throughout the night as the hotel staff refuse to deal with the issue.

I would suggest staying elsewhere and dont be lured by the attractive room rates they offer as you will be unlikely to get a decent night sleep!

  • Stayed September 2013, travelled with friends
    • Value
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Helpful?
5 Thank Scott G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Perugia
Level 6 Contributor
112 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 October 2013

This hotel is also an apartment building, about 30 stories.
The staff is obliged to handle a lot of issues and it can be slow getting attention.
At night we had excessive noise and couldn't get through to reception.
It was a bargain with a package holiday though. Very clean and spacious. Request a room on the back as the view is over the town. The front views are over the old ghetto and there are patches of bare ground which are depressing.

Room Tip: The service in the Restaurant was incredibly slow, in spite of the fact that there were only a few t...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank BigBen273
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southport, United Kingdom
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 October 2013

All mod-cons, very spacious & exceptionally clean room & bathroom. Tea & coffee facilities in room. Cosy & warm, great night's sleep. Great views, reception staff efficient. Good value for money, but location a bit far out from main areas of Warsaw (old town etc).

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaneandLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level 5 Contributor
83 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 24 September 2013

Hubby found a great deal on the hotel via booking.com so we had a Queen room with city view for 6 nights.

The hotel is conveniently located on Grzybowska, not far from Jana Pawla II, so you're not too far from the railway station/bus terminal where there are handy left luggage facilities if needed. Booking in was easy, room allocated and we were very impressed with the room we had. Large bed and a seating area with large TV, minibar (dearer than the local bars so untouched by us!) and tea/coffee facilities. Personally, I would have liked more coffee sachets in the room but with lots of coffee shops at very reasonable prices it didn't matter.

We didn't take breakfast with the exception of Sunday because it was a bit on the expensive side so we walked around the cormer to a lovely little pastry shop every morning where a cappuccino, chocolate croissant and mozzarella & tomato sandwich for the two of us cost less than £5. The breakfasts in the hotel are fine - standard buffet with usual continental cold meats and cheeses, salads and fruit, plus cereals etc. Coffee was ok but machine made so the cappuccino was sweetened - the black coffee was fine.

The hotel is well situated for the Rising Museum (free on Sunday), and also for a number of good eating places. It doesn't take long to walk up towards the Old Town and the crowds of locals and tourists, and if you venture to the other side of the river to the Praga then the bus will drop you off at the end of the street.

I would recommend this place and happily stay there again.

Room Tip: The hotel is between the 18th and 27th floor - the higher the better for a city view!
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 September 2013

My first night here was good but the second was terrible. A very large schoo trip (70? 100? students aged 17-18) took hold of three floors of this hotel and turned it into their own personal party. At 10pm I rung the desk, they didn't even answer. At 11pm I went downstairs to complain, but management didn't do anything of consequence. At midnight I started shouting in the corridors to ask for peace and quiet, and rung for security. At 1am it slowed down, but then it started all again at 6am...

I was completely wasted at the work convention I was participating to. Fellow business travelers, beware!

  • Stayed September 2013, travelled on business
    • Value
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Helpful?
3 Thank F B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Beirut, Lebanon
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 September 2013

The rooms are spacious and well decorated, also have everything you need. Good value for the price paid and a nice location in the heart of the city. However the reception desk is way too small for a hotel that big, there are only two people at the desk and you have to wait in line, yet staff is helpful and mostly friendly.

Room Tip: Corner rooms are larger and have a nice view. Room 2311 is great
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mona K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 5 Contributor
91 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 12 September 2013

Great rooms & apartments in high floors with nice views. Reception staff was not too social but the doorman was super friendly. Almost free bike rental Veturilo just outside. Walking distance to Warsaw Uprising Museum.

Stayed August 2013, travelled on business
Helpful?
Thank johanna_dxb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leonardo Royal Hotel Warsaw

Property: Leonardo Royal Hotel Warsaw
Address: Grzybowska 45, Warsaw 00-844, Poland (Formerly JM Hotel Warsaw Center)
Region: Poland > Central Poland > Mazovia Province > Warsaw > Mirów
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #43 of 126 Hotels in Warsaw
Price Range (Based on Average Rates): £
Hotel Class:4 star — Leonardo Royal Hotel Warsaw 4*
Number of rooms: 178
Official Description (provided by the hotel):
The hotel is located less than 1.400 metres from the Central Station (“Warszawa Centralna”) and the Palace of Culture and Science, about 10 minutes walk from the "Złote Tarasy" shopping centre and only 500 metres away from the Warsaw Uprising Museum. The hotel is close to both the main administrative and business spots in Warsaw as well as to the major shopping centres of the capital city, among others: Złote Tarasy, CH Klif and Arkadia. In front of the hotel there is a Veturilo city bike docking station, where you can rent a bike in the period from March to November. ... more   less 
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