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“never disappoints”

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Hilton Warsaw Hotel & Convention Centre
Ranked #12 of 126 Hotels in Warsaw
Certificate of Excellence
Reviewed 19 March 2013

My second review of this property after spending a weekend here (this time for fun and not for work), and couldn't be more satisfied with the management and staff. I can't stop ranting about the gym, which is pretty much the best hotel gym I have ever seen, with a great health bar at the entrance and a decent-sized and never too crowded swimming pool. Distance from downtown makes going anywhere feel like a bit of a trek, but taxis are affordable and available.

  • Stayed: September 2012, travelled with friends
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Thank wakanaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this reviewResponded 2 April 2013

Dear Guest,
Many thanks for taking the time to post this valuable feedback on TripAdvisor.
I am glad to read that you enjoyed the stay and appreciated hotel gym so much.
We look forward to welcoming you back soon.

With regards,
Erwin Verhoog
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,013 - 1,019 of 2,161 reviews

Reviewed 17 March 2013

I stayed 3 night for business with another collegue. Everything was good, the services, the facilities eand the cleaning of the room. The breakfast is superb and the reastaurant very good and the cordiality of the waiter really perfect.

  • Stayed: March 2013, travelled on business
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Thank Manuele C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this reviewResponded 2 April 2013

Dear Reviewer,

Thank you for having stayed at Hilton Warsaw Hotel & Convention Centre.
It is a pleasure to read that you enjoyed the room facilities, breakfast and restaurant service.
We look forward to welcoming you back soon.

With regards,
Erwin Verhoog
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2013

Most Warsaw hotels are modern and also Hilton is very new. Staff is very friendly and HiltonHonors privileges get granted without asking. Internet works very well. Downstairs bar is nice and when there are big football matches they will show it on big screen. They also have a casino and a small shopping centre with restaurants connected to the hotel.

  • Stayed: March 2013, travelled on business
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Thank Salzburger67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this reviewResponded 2 April 2013

Dear Guest,

Many thanks for taking the time to post this valuable feedback on TripAdvisor.
I am glad to read that you enjoyed the stay and appreciated our bar that much.

We look forward to welcoming you back soon.

With regards,
Erwin Verhoog
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2013

Stayed there for 3 nights with two other collegues. The worst experience was regarding internet connection. Every 30 sec up to 2 min you need to reconnect with your purchased password. Also had to remind hotel about extra bed and towels to room - 1 time about extra bed and other time regarding towels.

  • Stayed: March 2013, travelled on business
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2  Thank vsamoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this reviewResponded 2 April 2013

Dear Guest,

Thank you for visiting our hotel during your travel to Warsaw.
My apologies for any inconvenience you might have experienced with the Internet during your stay.
I look forward to welcoming you back at Hilton Warsaw Hotel & Convention Centre.

With regards,
Erwin Verhoog
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2013

I stayed one night and found this a very typical, no surprise Hilton. Service was very plain but just fine. The room was spacious and well equipped. Would be suitable for a longer stay as well except for their policy to charge for wireless in the rooms (slow free connection available in the lobby) is an insult to normal standards nowadays. Didn't need any amenities so not much to comment. Fairly good breakfast buffet.

  • Stayed: March 2013, travelled on business
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Thank Egotrippi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this reviewResponded 2 April 2013

Dear Guest,

Thank you very much for having visited Hilton Warsaw Hotel & Convention Centre. The time taken to provide us with your feedback is much appreciated.
As we continue to enhance the service on a daily basis, your feedback is truly valuable.

We look forward to welcome you back soon.

With regards,
Erwin Verhoog
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2013

Spent 3 nights in January at the hilton, visiting Warsaw for first time and wanting to see the sights.

The Hilton is very modern and typical of the new hilton properties.

Check in was extremely quick and Gold status upgrade to executive floor offered without having to ask.

Room was spacious and had everything required; large bathroom with seperate bath and shower; everything spotlessly clean.

Executive lounge was open all day for breakfast, afternoon tea and cocktails. Was always well stocked and plenty of food and drink choices. Although it was quite a small lounge and got busy in the early evening.

WiFi speed was probably best at any hotel ive ever stayed at and was free in executive rooms.

Holmes Place gym attached to hotel was excellent - great pool, sauna and steam.

There is a small group of restuaurants and a supermarket directly attached to the hotel which was perfect if you didnt fancy going outside in the bitter January cold!

Only drawback about this hotel was location; its quite a walk from city centre (or it felt that way outside in -15 temperatures!!). However taxis are really cheap and readily available outside the hotel.

All in all, great hotel and highly recommended!

  • Stayed: January 2013, travelled with friends
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Thank GLASGOWCHILL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this reviewResponded 2 April 2013

Dear Guest,

Thank you for having chosen our hotel for your stay in Warsaw.

It is a pleasure to read that you enjoyed the time spent with us, and especially that our Executive Lounge as well as the general service were able to meet your expectations.
I look forward to welcoming you back at Hilton Warsaw Hotel & Convention Centre soon.

With regards,
Erwin Verhoog
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2013

I stayed here for two nights with some colleagues. The hotel is large and about 20 minutes from the airport. Checkin was quick and easy but not very helpful, in 3 minutes flat, I had my room key but no instructions or directions around this large hotel. The room is nice and spacious, comfortable bed, usual hilton bathroom with walkin shower, tea coffee etc. I was concerned as I was right next to the lift but did not hear them at all. I used the Holmes place gym several times, it is very large and amazing, stuff very helpful, probably one of the best gyms I have been in. The bar is quite impersonal, staff were ok but had to ask several times to get served and the layout was not good to make a nice relaxed bar. It did have TVs to watch sport. Breakfast was ok, nothing special and not enough staff, I had to ask several times for coffee. We did eat in the restaurant one night and the food was excellent, however yet again, the deserts took so long that we cancelled them. Checkout in the morning was also quick and easy but no asking how my stay was! Bottom line is he hotel is very good value, nice and clean and has all you want, service is just average and poor in places otherwise would of got a 5 stars.

  • Stayed: March 2013, travelled on business
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Thank keegan d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this reviewResponded 2 April 2013

Dear Guest,
Many thanks for taking the time to post this valuable feedback on TripAdvisor. I am glad to read that the Holmes Place as well as the room experience was appreciated.

We hope to be able to welcome you back to Hilton Warsaw Hotel & Convention Centre and improve our service.

With regards,
Erwin Verhoog
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Warsaw Hotel & Convention Centre

Address: ul. Grzybowska 63, Warsaw 00-844, Poland
Phone Number:
Region: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Warsaw
#5 Spa Hotel in Warsaw
#8 Business Hotel in Warsaw
#12 Family Hotel in Warsaw
#12 Luxury Hotel in Warsaw
#12 Romantic Hotel in Warsaw
Price Range: £68 - £295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Warsaw Hotel & Convention Centre 4*
Number of rooms: 314
Official Description (provided by the hotel):
Central to every major local attraction, Hilton Warsaw is the city's most modern hotel with distinctive contemporary styling. Experience the latest in comfort and convenience, impressive city views from every guest room and wonderful health and fitness facilities to help you relax. ... more   less 
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TripAdvisor is proud to partner with Hilton EMEA, Travel Republic (UK), Booking.com, Hotelopia, Expedia, Hotels.com, HotelsClick, Ebookers, HotelQuickly, Cancelon, Evoline ltd and 5viajes2012 S.L. so you can book your Hilton Warsaw Hotel & Convention Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Warsaw
Hilton Warsaw
Warsaw Hilton

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