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“It' a modern Hilton but good”

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Hilton Warsaw Hotel & Convention Centre
Ranked #12 of 123 Hotels in Warsaw
Certificate of Excellence
York, United Kingdom
Level Contributor
357 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
“It' a modern Hilton but good”
4 of 5 bubbles Reviewed 19 June 2014

We stayed for one night on business. It is modern, centrally located with a large airy atrium. The bar is open plan but still reasonably sociable. The rooms were very good, nice bed, curtains that darkened the room! Sensible lighting, TV you can see from the bed! Most things you need! Breakfast was above average not brilliant but good enough. Everything you need for a pleasant stay. Staff were very friendly and helpful and all in all was good stay.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, 26 June 2014
Dear Guest,
Thank you for this great review! We were delighted to read you enjoyed your stay: the room with all its amenities, the lobby bar and the breakfast offer, as well as our friendly and helpful guest service.
Many thanks for taking the time to post your comments!
With kind regards,
Erwin Verhoog
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,985 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (259)
Date | Rating
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  • Chinese (Simplified) first
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English first
Gothenburg, Sweden
Level Contributor
153 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 18 June 2014 via mobile

This is a nice hotel I can higly recommend for the business traveler: centrally located, nice and spacious rooms and service focused staff. The breakfast menue is good with a wide selection of food. The only thing that annoyed me a bit was a slow working air condition...

Stayed June 2014, travelled on business
Helpful?
Thank sandbypag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, 26 June 2014
Dear Guest,
Thank you very much for taking the time to share your feedback and for recommending the Hilton Warsaw to business travellers. We do hope to be able to welcome you back soon.
Many thanks & best regards,
Erwin Verhoog
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ko Samui, Thailand
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 18 June 2014 via mobile

It's good but not amazing. For me one of best hotels in Warsaw.Like for hilton standards Ok but not compareable to Hilton Los Angeles.For me is not five stars hotel but it's good. I was there 5 times and for sure I will come there again:)

Stayed June 2014, travelled with family
Helpful?
Thank filb2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, 26 June 2014
Dear Reviewer,
Many thanks for being our returning guest! We are glad to know you appreciate our hotel and plan to visit us again in the future.
Very much looking forward to welcoming you back!
With best regards from Warsaw!
Erwin Verhoog
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
204 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

I left the Radisson Blu Sobieski for the Hilton Warsaw hotel and the difference was striking. Checkin was a breeze - staff was friendly in both English and Polish. Room was ready despite early checkin and perfect upon arrival. Bathroom was stocked with all amenities and bed was extremely comfortable. Free wi-fi in the room was great. Casino attached to the lobby also proved to be a fun time. Taxis are always available outside the front doors - a great convenience for travellers.

Room Tip: Ask for floors higher up with a south-facing view to see old-town.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WeddingGirldotca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, 26 June 2014
Dear Guest,
What a wonderful comment you kindly shared with us! Thank you so much for this motivating review regarding our facilities and services.
We look forward to a possibility to have you again as our Guest.
Kindest regards,
Erwin Verhoog
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

Checked out from the Doubletree Warsaw and into the Hilton. What a difference! Excellent service, great rooms, awesome gym! Location is a 4 minute cab ride from downtown and cabs are always available on site.

Stayed May 2014, travelled on business
Helpful?
Thank TXMark1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, 26 June 2014
Dear Guest,
We were delighted to read your comments! Thank you very much for taking the time to share your appreciation of our hotel: the service, the rooms, the onsite facilities and the location.
Hoping to be able to offer you our hospitality again in the near future.
With best regards,
Erwin Verhoog
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ridgetown
Level Contributor
981 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 451 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

The Hilton, Warsaw is modern and comfortable. Check-in was quick and easy. Our room was large and comfortable with a nice shower and all of the amenities. There is free Wi-Fi and a business centre where boarding passes may be printed.
The location is a bit of an issue. While old town is within walking distance, it is a bit far to be considered easy walking distance (at least a half hour). That said, taxis are inexpensive in Warsaw and easily available at both the hotel and downtown (15-20 PLN with tip).
We spent two days here before taking the train to Krackow for four days, returning for a single day. The hotel allowed us to store our excess luggage (2 pieces) free of charge. Not only that but the concierge recognized us and had our luggage out for us on checking in that final day.
There was a lot of construction going on in this area but our room was very quiet. Breakfast was included and excellent. The made-to-order omelettes were wonderful.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RandyRoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, 26 June 2014
DeDear Guest,
Thank you for your stay at the Hilton Warsaw and for the positive review you were so kind as to post on this site.
We were glad to hear your stay was comfortable and enjoyable and you were satisfied with the service offered by our team members. As for the location, many thanks for pointing out the inexpensive and easily available taxis, which are indeed a good solution for transport in the city. Another convenient option to get around town would be public transport with many bus and tram stops next to the hotel.
With many thanks & kind regards,
Erwin Verhoog
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rishon Lezion, Israel
1 review
1 of 5 bubbles Reviewed 2 June 2014

We booked a room several weeks from our arrival, in this time i noticed that my passports are not vailed and need to be renewed. unfortunately we had a stroke in the official post office, and i didnt get my passport in time for the flight, so.. i needed to reschedule the trip.
Hilton hotel did not approve any changes to the reservation and we had to meed all the expenses without consideration!

note that my case was rare, But it can happen to ANYONE.
an option to reschedule the reservation is a MUST in my opinion, and warsaw does not have it.

Stayed May 2014, travelled as a couple
Helpful?
Thank Or G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hilton_Warsaw_Hotel, General Manager at Hilton Warsaw Hotel & Convention Centre, responded to this review, 6 June 2014
Dear Reviewer,
We are very sorry to hear about the unfortunate incident due to which you were not able to carry on with your travelling plans and had to reschedule your trip.
Please note that our hotel does have an option to reschedule at no additional cost. This, however, entirely depends on the terms and conditions of the chosen rate. From what I read in your comments, I can assume that the rate you have chosen to book with us was non-changeable and non-refundable. This usually is the lowest rate available, yet carries the risk of not being able to reschedule or cancel when travelling plans change.
We do regret that we were not able to welcome you as our guest and hope we will have a chance to do so in the future.
With kind regards,
Erwin Verhoog
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Warsaw Hotel & Convention Centre

Property: Hilton Warsaw Hotel & Convention Centre
Address: ul. Grzybowska 63, Warsaw 00-844, Poland
Phone Number:
Region: Poland > Central Poland > Mazovia Province > Warsaw
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Warsaw
#5 Spa Hotel in Warsaw
#8 Business Hotel in Warsaw
#12 Family Hotel in Warsaw
#12 Luxury Hotel in Warsaw
#12 Romantic Hotel in Warsaw
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Warsaw Hotel & Convention Centre 4*
Number of rooms: 314
Official Description (provided by the hotel):
Central to every major local attraction, Hilton Warsaw is the city's most modern hotel with distinctive contemporary styling. Experience the latest in comfort and convenience, impressive city views from every guest room and wonderful health and fitness facilities to help you relax. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Expedia, Hotels.com, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hilton Warsaw Hotel & Convention Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Warsaw
Hilton Warsaw
Warsaw Hilton

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