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“A place that i want to go back to !”
Review of Park Hotel Bled

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Park Hotel Bled
Ranked #12 of 24 Hotels in Bled
Reviewed 24 July 2014

On arrival we were given a warm welcome and show round straight away. The buffet dinner was superb with an array of hot and cold foods and mouth watering desserts .the waiting staff were all courteous. Our room had a beautiful view over lake bled and julians alps. The rooms were really clean and were serviced everyday. All room amenities were topped up daily. All in all it was a marvellous experience and will definetely return in the near future.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Agnes57151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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436 - 442 of 1,113 reviews

Reviewed 23 July 2014

I'll start with some basic facts and tips. The toiletries provided are pretty basic so perhaps bring your own. There are opportunities advertised in your bathroom to pay for extra items. There are no tea and coffee making facilities in your room so expect to pay for it. Expect to pay for water at 2.80 euros for about 500ml and be refused tap water at dinner. Also no tea and coffee provided after the dinner buffet. You would have to go to their perfectly pleasant cafe across the road. That has great staff, great food and great views across the lake. Don't expect peace and quiet at night if you have upgraded for the excellent lake view.The air conditioner is weak so you need to open the balcony door at night. This is the busy end of the resort and many young people like to shout out, chat and laugh in the small hours of the morning as they pass by. We were on the 3rd floor, 325 after we arrived early and not given the choice to wait for our originally booked room on the 4th floor (419) which reception then failed to inform the restaurant. This was important because they give you the same table each night with your room number on it although it's a free-for-all at breakfast. You can ask to change tables if you don't like being in the main route to the buffet but that can only happen if it is not busy - its always busy! Expect coach loads of people and a hectic dinner which is only available between 7pm and 9pm. Best to leave it to about 8pm to avoid the rush. This however makes buying a perfectly decent bottle of Slovenian wine (which is always good) a chore as you feel that you are gulping it down (with your expensive water) to get out on time. Expect inconsistent quality and range of food - some of it very good and some pretty poor. Expect some really nice, understanding restaurant staff who have to deal with complaints that they are powerless to change and never seem to be resolved by management and also expect some not so well trained in the art of customer relations. Bring a hairdryer if you don't have short hair as the one provided is poor. The maid service was surprisingly bad with dusty furniture our entire stay and a glass not removed from my bedside and returned to the bathroom and long dark hairs on the bathroom floor when we arrived. The gym is fine with spectacular views form the top floor. There is free wi-fi which is good. Rooms are a bit stark with no pictures on the wall but the holiday is mainly about getting out and about around Bled which is terrific. This hotel is clearly geared for transient holiday makers, not treated as individuals and so is perfectly good for that purpose and therefore good enough for its type. However, as far as service goes it does not feel like a 4 star hotel. Treat it as a comfortable base and enjoy your holiday.

Room Tip: Upgrade to a lake view but go a high as you can.
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Gillian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavaHotelsResorts, Manager at Park Hotel Bled, responded to this reviewResponded 11 August 2014

Dear guest,


Thank you for your constructive comments. Your feedback will certainly be shared with our team and will serve as a basis for potential improvements.

I have also taken note on your comments and would like to reply the following:
- Toiletries are prescribed by international standards for hotels.
- Regarding the kettle - every guest can get one in their room, no problem, just ask at the reception desk and they will bring it to you.
- The hotel is situated in the center of Bled and in high season there really is a great number of guests in Bled. I am afraid this is something to consider in any tourist popular destination.
- I am very sorry that you found our hotel just" good enough" and perceived the quality and range of food as inconsistent, we will certainly do our best to improve all the details that you missed.

I hope we can stil welcome you here again in the future,


With warm regards,

Mojca Krašovec
Director of hotel operations

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Reviewed 22 July 2014 via mobile

Stayed here as part of a Gate 1 13 day tour of Croatia, Slovenia and Venice. The Hotel is absolutely in a gorgeous location. The hotel staff was top notch and the food was great. The hotel sits right on Lake Bled and has a walking trail all the way around the lake. We took a horse and buggy ride around the lake which was fun. I would definitely stay at this hotel again whether on a tour or on my own. This was a perfect location for those who just want to get out and walk the town.

Stayed: March 2014
1  Thank PatH42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

This hotel reclining close to the Lake is most definitely past it's used by date! We would place it in 2-3 star only! Our room overlooked the Lake which is beautiful! The weather was hot and our air conditioner poor or maybe just old too! The room was drab and dated! Our curtains had blood spatters down the front which fortunately the room cleaners changed or cleaned the following day!
There are no tea/ coffee making facilities in the room! The bathroom although clean, was 'awkward' . The toilet roll holder was in an impossible to reach position on the wall and the bidet not working properly. The bathroom door only shut if you slammed it hard! The buffet breakfast was good with varieties in choice. Staff were helpful with the exception of one young man on reception. WiFi was available for free which was probably the only plus. It is centrally located. I have stayed in this hotel once before 5 years ago. The noise level at night was dreadful with a casino/night club located nearby! It was just as bad this time! Never again!

Room Tip: Give it a miss!
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Jane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavaHotelsResorts, Manager at Park Hotel Bled, responded to this reviewResponded 11 August 2014

Dear guest,

thank you very much for your feedback.

I am sorry that your stay at our hotel was not as pleasant as you would expect. We will certainly take note of your comments and discuss the necessary improvements. As for the hotel rooms, they were renovated not long ago (last rooms about 6 months ago). Every guests can also get a kettle in their room easily, you just need to ask for it at the reception desk and they bring it to the room.
Hotel is indeed situated in the center of Bled and in high season there’s many guests all over Bled. I am afraid we can only control the noise from the streets to certain extent.

I am also very sorry that you found one of our reception staff unhelpful since we put a lot of emphasis on our hospitality and helpfulness. I have already spoken to the stuff to make sure it should not happen again.

Hope you will stil visit Bled again and maybe stay at some other Sava Hotels & Resorts hotel.

With warm regards,

Mojca Krašovec
Director of hotel operations

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Reviewed 19 July 2014

There is no air conditioning, which really isn't needed in the alpine area , this hotel is quite good. Location is excellent right on the lake, in middle of town, so options for dining close by. Breakfast buffet was good quality, staff friendly and very helpful. Only downside was our room was at the front of hotel and some nights music from across the road could be heard quite loudly in our room.
If possible ask for a room that overlooks the lake at the back and you will not have the noise.

Room Tip: Rooms overlooking lake are quieter .
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank canddsyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2014 via mobile

The full size swimming pool has a great view and opens at 6. Breakfast is huge and they offer everything you could ever want. Clean, quiet. What you would expect from a good hotel. They don't offer the extras you would expect from a 4 star hotel however.

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Ivebeeneverywhere99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavaHotelsResorts, Manager at Park Hotel Bled, responded to this reviewResponded 23 July 2014

Dear Guest,

thank you for taking the time to write on Tripadvisor about your recent stay at hotel Park.

We were pleased to read your feedback and are glad that you had an overall pleasant experience. I have also taken notice on your comments on extras you were expecting from our 4 star hotel. We are offering different kind of services and trying to improve every year. We understand that standards all over the world are every year higher and we really are doing our best to satisfy our guests. Once again thank you for your review.

Once again, we thank you for your visit and look forward to welcoming you back in the future. Please do not hesitate to contact me should you require any assistance, as I will be pleased to ensure the best of care.

With warm regards,

Mojca Krašovec
Director of hotel operations

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Reviewed 10 July 2014

We went with a tour, and we were very pleasantly surprised by this hotel. Lake view rooms are amazing. Rooms were large and comfortable with free Wifi. if you are a US traveler, a suggestion to pack a twin flat sheet. Many European hotels give you a very comfortable duvet with a clean cover- this is great for cold nights, but if the temperatures are warmer, it can leave you with the dilemma of covering up with the duvet and sweating, or left with no cover at all. Keep curtains closed if you are out of the room in summer to prevent the afternoon sun from heating the room.

The breakfasts were amazing with a variety of excellent meats, cheeses, fruits, eggs and other choices. Be aware that they will charge per item if you take anything out of the dining room Better just to eat your fill, and hydrate!

Room Tip: Lake view 2nd floor and above
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  • Stayed: June 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Mommarazzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavaHotelsResorts, Manager at Park Hotel Bled, responded to this reviewResponded 23 July 2014

Dear Guest,

It was our pleasure to welcome you to Sava Hotels Bled and to hotel Park in particular.

We certainly value your patronage and are very appreciative of your feedback and would like to thank you for taking the time to write on Tripadvisor about your recent stay at hotel Park.

We were pleased to read your feedback. We consistently endeavour to deliver the highest quality of service, with a warm, genuine and friendly approach, and I ensure that your feedback will be shared with the team who will be most appreciative.

I have taken note on your comments. We are always happy to read such a lovely review.

Once again, we thank you for your visit and look forward to welcoming you back in the future. Please do not hesitate to contact me should you require any assistance, as I will be pleased to ensure the best of care.

With warm regards,

Mojca Krašovec
Director of hotel operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hotel Bled

Address: Cesta svobode 15, Bled 4260, Slovenia
Region: Slovenia > Upper Carniola Region > Bled
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 24 Hotels in Bled
Price Range: £73 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Bled 4*
Number of rooms: 217
Official Description (provided by the hotel):
The Hotel Park overlooks the spectacular Julian Alps and is located only a 15-minute walk from the beach. All of its 217 rooms and suites come with a private bathroom and balcony, a safe, a minibar, a satellite TV and offer a view of the magnificent Lake Bled or the park. In the hotel there is also a wellness centre with a large indoor pool and a gym. But this is the place to stay if you prefer outdoor activities, too. The nearby surroundings give countless options for an active holiday in the heart of nature. And remember to taste local specialties made from fresh ingredients and the most popular dessert – the Bled cream cake. Try it in the Park Restaurant and Cafe – where it was originally created, and enjoy it with a breath-taking view of the Lake Bled. ... more   less 
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