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Best Western Hotel Kranjska Gora
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Reviews (341)
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All reviewshotel leksuperior roomswimming pooltennis courtsbuffet styledining roomsalad barminute walksoupsfree ski lockersvelux windowbooked our holidayski slopesice creamself servicefriendly hotelevening meal
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Reviewed 13 March 2011

Have just returned from a week here. We travelled with a variety of ages, 12 of us in total, from parents, 20 yr olds, 14yr olds, 11yrs and 7yrs. We had a lovely time! Hotel is spotless, staff extremely polite, fun and helpful. Food was great, there's plenty of choice there for everyone... Don't listen to the negatives on here, I don't understand why some people complain, maybe they are just some of life's moaners, believe me, I have travelled and stayed in some fantastic hotels and this one was brill. Short walk to the slopes, but as said on here previously, hire a locker, then you don't have carry your equipment back with you. We did have some glorious sunny days, which did make the snow slushy by the end of the day, but it is coming to the end of the season here. Your lift pass does include night skiing too, so thats a bonus! Supermarket sells ready made sarnies, or the small bars do hotdogs, chips etc . Have a look in the village church, its beautiful. My husband and two older kids are brilliant skiers/boarders and did say they found the runs boring and not very challenging, but as I tend to remind them our March holiday is our "family" ski holiday, their January "boys" holiday is for their black run experiences! Lovely swimming pool, jacuzzi and smaller pool which is free, as to is the internet in the reception. All in all for the price we paid for the holiday we felt it was complete value for money

  • Stayed: March 2011, travelled with family
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2  Thank thecookiefamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2011

Just returned from our third consecutive visit to this lovely Hotel. Again it was great, the service and staff were excellent and any request was met quickly and efficiently. The cleanliness is superb and our rooms were spotless and thoroughly cleaned each day.

The views from the superior rooms on are beautiful and are well worth going for. It is really well located for the slopes if you are skiing and is only a 5 minute (max) walk with skis etc.

Restaurant service is very good, the food is fine and plentiful managing to satisfy a fussy teenage boy!

All in all a lovely stay.

  • Stayed: February 2011, travelled with family
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5  Thank Masons4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2011

We stayed at Lek whilst on a 1 week Ski holiday in Kranska Gora. We booked through Iglu / Crystal which were both very helpful. We found the trip to Slovenia to be much better value than neighbouring Italian and Austrian resorts, the resort is just 7km from the Austrian border.

The hotel was great for the price. We stayed half board, the food was relatively good and there was lots of variety - bring your own tea bags if you're a tea addict like me, Slovenian tea was a little odd! The room was great - spacious and spotless. We paid a little extra when booking for a large twin. There was free WiFi in the lobby and the swimming pool / hot tub was spotlessly clean and free to use. The location of the hotel was a short 5 - 10 min. walk to the chair lifts. We rented a locker at the Eurosport Rental place right beside the lifts which was great, no trapsing about in ski boots or carrying equipment. The hotel bar was expensive but I suppose they always are. There are always drinks offers at dinner if you stay half board and the local lager 'Union' is 80c from the local supermarket (5 mins away)! Staff were very friendly. We had no problems at the accomodation at all, would highly reccommend. The other crystal hotel 'Hotel Larix' also looked fantastic and was right next to the slopes.

The resort of Kranska Gora itself was also a pleasant suprise. We didnt travel with children but we did notice that the Slovenians seemed very geared towards little ones, and made a big fuss over them at the hotel, in the resort and on the slopes which was lovely. It hadn't snowed for a couple of weeks when we were there but the maintainence of the slopes was good and conditions more than adequate, there were snow cannons everywhere. The resort had about 3 chair lifts, 8 button lifts and was linked to the smaller resort of Podkoren by another chair lift. Our only complaint of the resort was that the runs were a little limited and although there were 2 good blue runs at the bottom of the resort most of the other runs were red / black. On our first day our planned red run was closed and we had to go down the World Cup black run to get back down! Great for us, as we're confident skiers but not so great if you're less experienced, there was no warning at the bottom of the lift of run closures so could take some people by suprise! The resort was fairly quiet at night but there was a bar called Vopa that has a nightclub downstairs which seemed popular and busy everynight with sport, quizzes, live bands etc.

Overall, I'd reccommend this hotel and resort. I dont think we will return as the resort just isnt big enough for us, other than this we had a great time and found it to be good value for money.

  • Stayed: January 2011, travelled with family
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9  Thank MrsM1708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2011

Standard room very clean and functional. bathrobe supplied by hotel for use in the swimming area.
Dining area large & spotless clean, staff very helpful and pleasant..this was my first time in Slovenia but hopefully not my last
Bar prices slightly higher than the local pub's but not to extreme.
Good food, typical breakfast, various cereals. eggs and bacon, fruit.
Evening dinner choice of 2 soups, 3 main courses, salads, and various sweets/ ice cream's

  • Stayed: January 2011, travelled with family
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Thank vinnymurray66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2010

We first stayed at the Lek 20 years ago and went back for our 20th anniversary since discovering Slovenia.

Ok we‘re biased because we love the place but this was an exceptional holiday. It was hot and yes walking was more difficult but not imposible. It was only up to 34 degrees at its worst. The restaurant staff were great. However, I would agree with anyone who says they have a particular way of doing things in the restaurant which even with our experience took a bit of getting used to. I certainly agree with the clear everything away early comment as we nearly got caught out on first night. I also agree with the absurdity of the Health and Safety regulations –lets be honest its not about H and S -its about running a tight ship of a restaurant – nothing more , nothing less . Against this was one of the most exceptionally generous acts I have ever seen in a hotel. My wife celebrated her 65th birthday whilst we were there and on her birthday the hotel gave us a la carte food, an imaginatively decorated table, free brandy, a floral display, sparkling wine, two beautiful gifts and most of all an outpouring of warmth and care that is simply typical of the beautiful country in the world.

I also have to say we experienced the wedding – admittedly not below us. We didn’t hear anything and if we had we would have remembered what its like to get married….Sorry but the hell do you expect on a wedding day? We congratulated the couple by the way….

The hotel out of the centre of the village so f course it’s a bit quieter and I do wish there was a bit of a communal area. We simply stayed out a bit longer in the village. The hotel comes into its own as a walking base – stroll up to Jasna and then straight into the national park. It s less of an advantage of you want to head towards Italy though the cycle track to the border is usually populated by loud American MAMILs on bikes. Far better to go the other way to the waterfalls. It’s a prettier walk anyway

Hotel rooms were superb in every respect – absolutely faultless in all aspects Reception staff was not defensive at all - they were lovely the whole two weeks and very supportive and friendly. We had a problem getting into the pool area (the door jammed) and the staff were great in sorting the problem in two minutes.

The restaurant staff act very much as a team – the hotel closes for three – four days in the late autumn and the staff go away as a team paid for by the hotel using their collective tips pool for spending money – this year they go to Prague – have a lovely time folks.

  • Stayed: July 2010, travelled as a couple
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3  Thank billnorman_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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