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Best Western Hotel Kranjska Gora
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Reviews (341)
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Reviewed 7 August 2011

We visited the hotel in August on a Thomson Lakes and Mountains holiday, paying the extra for a room with a balcony and flying into Salzburg which meant a three and a half hour transfer through the stunning Alpine scenery and avoids the 03.00 a.m. departure on the final day.

The hotel is large and the room we had was very good with an Austrian double bed with a divider, ample storage space, TV, balcony with mountain views and chairs for sunning oneself. The bathroom has only a powerful shower but is very large and clean. There isn't a kettle but there is a fridge, so if a cuppa is essential then I would recommend you bring a travel kettle and British tea bags. Decor wise there were some cracks on the walls and maybe the hotel could do with a touch up here and there, but it was very clean indeed and the staff were polite and attentive at all times.

In the basement there is a delightful swimming pool, sauna and whirlpool, this was a godsend after a day's walking or mountain biking, and for those with more energy there was also a gym and treatment centre as well. The pool and gym were free to use with a €10 deposit for a fob key and were open from 07.00 - 21.00.

The food was plentiful if not outstanding. Breakfasts consisted of a huge buffet choice; those wanting a full English perhaps need to look elsewhere, but there was bacon and scrambled eggs each day, along with a choice of cereals, cold meats and cheeses, several varieties of bread, yoghurts and fruit - enough to keep us going! As another report has stated the 'fruit juice' is just squash or watered down with the alternative being apple and beetroot juice mixed which was different. Some had packed lunches that were reported as being very 'bread' based and it seemed best to each locally. The evening meals were varied, with generous portions and very meat based. Starters included soup and local meat and vegetable starters, a fresh and varied salad choice followed by a choice of three or four mains, with the opportunity to have as many as one wished of each dish. these tended to be pork and chicken or turkey based but fish was available each day as well. The desserts were a varied selection of cakes, fresh fruit or very good ice cream - or all three! The only downside was mid week when the dessert seemed to be tinned fresh fruit salad. Twice a week there were themed nights with Slovenian dishes on one and Balkan on the other which were very good. Another useful point is the drinks deal which is available each night with specific wines, beers and soft drinks were available at a reduced price, the wine being about €4-6 and the beers €2 each, with the bottles being .50cl which is a decent amount.
The hotel is very fine indeed and I would give it 4 stars for comfort with three for food.

Other info -
When we went the weather was very warm and settled and the whole area is certainly geared up to active pursuits. You have to enjoy walking or hiking along the excellent well marked trails though do invest in The Julian Alps of Slovenia by Justi Carey and Roy Clark as the maps are essentail but not quite Ordnance Survey. Excellent cross country biking along differnet levels of trails is available though bring padded shorts for this with hire between €7-10 per day on top mountain bikes and do use the reliable coach service to get around. The tourist information gives bus times but cross check at the bus station as some don't run all summer as we discovered, however, the buses are reliable and cheap more like coaches really. Lunches can easily be bought from the supermarket or the local bakery that serves a Slovenian snack of stuffed bread for €1.50. When out walking, the Doms or mountain inns are worth visiting and prices seemed the be fixed for most drinks and food. There is plenty to see and do but perhaps not the place for someone wanting culture and museums, but for someone wanting fresh air, mountains and lots of activities, it is first class.

  • Stayed: August 2011, travelled as a couple
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13  Thank BerksFam10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2011

This was a one night stopover on our way to Croatia. Plus points were that the room was large, with lots of storage space. Reception staff were helpful and our room was quiet and clean.
Bad points were that the decor was very dated throughout the hotel, and it all looked a bit shabby. The Spa/pool area cost extra so we didn't bother. Breakfast was not up to the standard of a 4 star hotel, with nasty orange squash instead of real juice and a poor selection of food. At least it was included in the room rate as I would not have paid extra for such a meal. And at 110 euros the room rate was already too high for this standard of accommodation. I would not choose to go back.

Stayed: July 2011, travelled as a couple
3  Thank Susie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2011

We're here in Summer, as an alternative to a beach holiday as we understood that there was a lot of outdoor activity, and there is. Day 3 & we've walked lake Bled, cycled to Italy, and had a day at the Luge, so there are many things to do in Kranjska Gora, and we haven't even done a mountain walk yet. So the hotel; well Lek is rated as a 4 star, yet in English standards it would probably be a 3 star. For half board, the food is all buffet, and its mass produced, and over cooked, but what else would you get with a hot buffet. If you have kids it works well, as there is a good selection of food, and treats, and they care for kids. If you're here for the food then you've picked the wrong Country; try Italy perhaps, but if you're here to explore something different at reasonable value, with great surroundings, then I'd recommend it, & I've had a really enjoyable time so far. If you're a teacher looking for a group holiday - then it's your dream come true!

  • Stayed: July 2011
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2  Thank DannyBoy100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2011

Very mediocre, Staff were variable - silly rules in restaurant about not taking in open bottles, no corking bottles for the next day, even water!
Skylight window in room, so no view. Bathroom smelled of sewerage several times. It was sorted when reported, but built up again overnight. If not reported, it became really unpleasant and the whole room smelled.
Restaurant food was unimaginative and global -same or similar selection from serve- yourself every evening.
Packed lunches were provided if booked night before but were very expensive (5 or 8 €). Supermarket nearby sells filled buns.
Good thing to do is to hire bikes from shop next to Tourist information. It is only 7 km to Italian border along a flat bike path. We paid 7€ for a day's bike hire. Nice town over border which had a leather market.
Avoid the fruit seller in the town unless you want to be told-off for buying only one item of fruit, having less than 250g cherries, more than 1 thin plastic bag, or touching fruit before buying. You will get banned if you infringe any of his rules.
Pros- area, scenery, strenuous walking
Cons - Not many chair lifts etc. If you want to get to a mountain top -you have to walk all the way up, and all the way down.

  • Stayed: July 2011, travelled as a couple
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3  Thank AnserLincs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2011

Kranskja Gora is a great place to stay at the end of May/early June. Their summer season hasn't started yet and so it is very quiet, but the weather is good and you can enjoy the walking and cycling without the crowds. Hotel Lek is in a quiet location, on the village edge but only a few minutes walk to the center where you can hire bikes for just 7euros for 6 hours. There are two good flat cycle routes, one to Italy and the other in the opposite direction to some scenic waterfalls. Both trips are c. 40km. Our room a the Lek was a good size. We paid for a superior room with balcony on the ground floor, which was useful on the one rainy day because we could lunch on the balcony and still admire the good views. The pool area is great for children, swimming pool plus separate whirlpool area kept them busy each evening. The restaurant is a good size so you don't feel crushed in and the views from there are good too. Breakfast is decent enough although the same every day, cereals, yoghurt, very good selection of breads, hot dog sausage, bacon, scrambled and boiled eggs. The packed lunches weren't great, a dry roll without filling, chocloate croissant, apple and apple juice - again the same every day. The evening meal starters were a good selection of salads/ bread/ cold meat. The main course revolved around meat and potato. The meat was good, the potato and vegetables generally not. We did have a very good pasta one night. Desert again the same every night - cakes and ice-cream. Wine is very reasonably priced c. 7 euros a bottle. The afternoon tea provided was poor. It was served in a basement room, dark and out of the way. The pastries advertised in the Inghams brochure didn't make an appearance, we had dry biscuits every day. On the last two days there was a conference and so tea was served in the bar, this was much better, a comfortable area, light and a pleasant place to enjoy tea. Prices in the hotel bar for drinks are expensive for this area, it is much cheaper to have beer, coffee or ice-cream in the local bars which are only a few minutes walk away. Hotel staff are great, very helpful throughout.

  • Stayed: May 2011, travelled with family
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3  Thank sophia27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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