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“Great stay in good location”
Review of Birokrat Hotel

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Birokrat Hotel
Ranked #22 of 31 Hotels in Ljubljana
Reviewed 26 August 2013

Stayed here just one night prior to catching our flight at the end of a 2 week trip around Slovenia. Good location, just a short drive out of the city. clean and fresh hotel with good staff. Good value for money. Would definitely recommend and return, we enjoyed our stay

  • Stayed: June 2013, travelled as a couple
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Thank AmalaD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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144 - 150 of 374 reviews

Reviewed 3 August 2013

This is one of the best hotels I've ever stayed in. Very modern and clean with spacious air-conditioned rooms equipped with Wifi and TV. Breakfast is also very good. The hotel staff was always ready to help when asked for. The hotel is 5 minutes drive away from the city centre and it's very easy to find parking in the centre - it's not worth using public transport to get there. This hotel offers free parking which we really needed for our car. This hotel also gave us vouchers for the Laguna pools (800m away from the hotel). Would recommend for anyone staying in Ljubljana.

  • Stayed: July 2013, travelled with friends
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Thank Frequent-Travel-MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2013

We did not planned to spend a night in Ljubljana, but it just happened that we have to :-). I found at booking com this hotel, but was not sure about possibility to add beds etc.(there is 4 of us). So I called hotel and receptionist was very helpful and said that she will keep the room - we do not need to reserve through booking. Nice experience. rooms are new and well equipped either for family or business travelers.

  • Stayed: July 2013, travelled with family
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Thank aidasba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2013

Birokrat Hotel is 10 minutes by car or preferably by frequent bus to the centre of Ljubljana The rooms are large, comfortable big bed and quite compact bathroom Our room had cooking facilities and a huge amount of clothing storage It overlooked a busy street but had good sound insulation. The decor was a bit sterile and overall the hotel felt slightly sterile --ideal for business people and worked well for our short stay,
The staff on arrival were slightly offhand but on the following days were extremely helpful beyond what was required - perhaps Australian accents are unfamiliar.

  • Stayed: July 2013, travelled as a couple
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Thank Sheila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2013

We are very disatisfied with how we were treated by the hotel management. We booked an apartment and a room through booking.com and accidentaly double booked a second room (non-refundable). We contacted the hotel on the next day and were told that (I am quoting the email I received from reception staff): "Please call Booking.com Customer Service and cancel the reservation of the double room". I called booking.com, and they said that they would contact the hotel to try to resolve the problem. Although Birokrat staff stated in the email that I need to contact booking.com to cancel the room, today I was told by the website staff that the hotel refuses to cancel it. We are not staying there AT ALL (we prefer to get charged for rooms we won’t use). This is very unethical on their part – losing my time to contact booking.com as if it is their decision on whether to make cancelations.

Stayed: July 2013, travelled with family
1  Thank MelDDan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boštjan J, Manager at Birokrat Hotel, responded to this reviewResponded 22 July 2013

Please remove this review because:
-client did not stay at our hotel (can't make review of something that he did't stay at)
-client booked non refundable room - which is a lot cheaper than refundable offer (we offer both options at booking.com). If the client is not 100%sure about coming - he can book full refundable rate which is 20% more expensive, and then he can make cancellation witout costs
- we offered him to stay at our hotel in other period at no surcharge (our good will - we do so in such cases - it's fair for both - client does not lose money, although booking is no refundable)
- at this period of time - we had full hotel - cancellation came to late - we couldn't sell this room so fast

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2013

Very friendly staff and great sized room with roughly a 10 minute taxi ride into the city centre.
Clean hotel and bar prices were reasonable, staff even opened up the bar at 3am each time they were asked.
Access to the swimming pool & leisure centre is a 15 walk with the option of hiring bikes included within the room rate. Very nice pool area which did not get busy so plenty of room.
I would be happy to stay at this hotel again and would recommend Ljubljana for a place to visit

  • Stayed: July 2013, travelled with friends
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Thank Tuz73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2013

its very good hotel just 10 min from center ,big rooms good breakfast staff is great ,private parking great cafe bar,but litl is expensive,slovenia is expensive then germany and austria. hotel is like new clean .comfortable rooms with comfortable bed.Very pleasant staff. Very clean. Comfortable and good food. expensive.

  • Stayed: May 2013, travelled with family
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Thank zuco161107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Birokrat Hotel

Address: Dunajska cesta 191, Ljubljana 1000, Slovenia
Region: Slovenia > Upper Carniola Region > Ljubljana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites
Hotel Style:
Ranked #22 of 31 Hotels in Ljubljana
Price Range: £60 - £434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Birokrat Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
Birokrat Hotel offers air-conditioned accommodation, free laptop rental and free entrance to Laguna Resort featuring outdoor pools and over 60 water effects. Free Wi-Fi and in-room LCD satellite TV are provided.Ljubljana’s centre is a 10-minute bus ride away, and the bus stops opposite the hotel every 5 minutes. Stožice Stadium, frequent venue of sporting events and concerts, is 800 metres away.Guests can relax in the KavaBar Birokrat lounge bar with a selection of local drinks. Guests of the Birokrat Hotel can use the Ljubljana Resort spa for free.Opened in 2010, the stylish Birokrat Hotel offers free parking under video surveillance and a 24-hour reception. Some rooms are adapted for disabled persons.Laguna Resort is a 4-minute walk away. This outdoor pool resort is open from June to September and also includes sauna and fitness centre. ... more   less 
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