We had to make a last minute booking to extend our stay in Ljubljana because I sustained a foot and knee injury (and where we previously stayed did not have any more rooms unfortunately).
We clearly booked at Hotel Central Ljubljana (as per our email) but after hobbling into the hotel, clearly stating I had to go to the hospital, the staff member treated us as if it was out mistake that our booking was for one person (again clearly listed 2 adults in the email) and at another hotel - which was not at all clear to us!
After making a few calls he said we could just walk 200 meters down the to 'business' hotel. We'd now said several times that I had to go to the hospital, and he just brushed off that no we didn't need to catch a taxi down there we could walk.
My left foot was injured and my right knee was injured and you could clearly see them swollen and me struggling to walk. I don't think it's that he didn't understand, it's that he didn't care.
Room at the business hotel was stand hotel room, clean and nice - but rather expensive (obviously we had to book last minute though).
I'm now assuming the hotels are affiliated (even though that was not at all clear to us) and am leaving the review on this hotel seeing as they are so 'clearly' the same.
- Official Description (provided by the hotel):
- Luxurious and comfortable Grand Hotel Union Business enjoys a privileged location in the financial and shopping district of Ljubljana's city centre. Renovated rooms feature elegant design, high-quality furnishings, free WIFI access and relaxation options adjusted to the requirements of every traveller ... Perfect combination of spacious rooms and modern facilities. Elegant a la carte restaurant with delicious cuisine is led by the head of Slovenian national culinary team. For a delicious warm or cold cake, visit the The Grand Union Cafe and enjoy the unique confectionery based on ancient recipes. Unwind at the indoor swimming pool, during a sauna or a massage and enjoy the souvenir shop, a fashion boutique and a jewelry shop. The Grand Hotel Union provides 20 multi-functional conference rooms with a capacity for up to 800 participants and many other facilities. ... more less
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- Also Known As:
- Grand Hotel Ljubljana