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“Great stay in a very good Hotel”

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Buda Castle Fashion Hotel
Ranked #28 of 336 Hotels in Budapest
Certificate of Excellence
Reviewed 4 November 2013

We stayed for three nights in September
The hotel location is excellent with a number of high standard restaurants close by. The rooms are very well appointed and very clean
Staff in reception were extremely kind and patient, the Restaurant offered a good breakfast and we were made to feel that nothing was too much trouble.
If we visit Budapest again, we would not hesitate in staying here

  • Stayed: September 2013, travelled as a couple
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2  Thank ThistleRoseMK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagement039, General Manager at Buda Castle Fashion Hotel, responded to this reviewResponded 25 November 2013

Dear ThistleRoseMK,

Thank you so much for your positive comments regarding your stay at Buda Castle Fashion Hotel.

I share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Zsuzsanna Ilyés
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 31 October 2013

We had a weeks stay at the Buda Castle Hotel. We had a room in the roof on the top floor. It was a huge room with a lovely comfortable bed, loads of storage space and seating and a massive bathroom, big enough to have a party in! The Reception and Bar staff were lovely. There was not much of at atmosphere in the hotel as no-one seems to use the bar (proably out and about in the town), but we tried some 'different' local drinks. We had a taxi from the airport which went really smoothly and the Hotel arranged the return trip and even helped us with online check in and printing our boarding passes. Breakfast was plentiful, but you did get a better choice the earlier you went, and it could get quite crowded the later you went down. For us we spent the days walking and exploring the City, so we were not going to be staying up late in the evenings, but if you were I dont think this is the hotel for you, as there is not much going on in the evenings, but for a peaceful location right in the centre of the tourist area of Buda for enjoying in the evenings it is perfect.

For us the location turned out to be perfect. Right in the tourist area of Buda, near the Bastion and Church, so after the crowds had gone home early evening, we had the place to ourselves and could wander around the Bastion and the Castle and had it almost to ourselves. There was a lovely Pizzaria (that also served hungarian food) just a street away, and there were several bars also. It was great sitting in the Bastion in the evening looking down on Parliament building and the Danube, but we were also very lucky with very hot weather. We booked two days on the Hop on Hop off sightseeing bus, that stopped about 5 mins walk from the hotel, so very convenient so that we didnt have to walk up and down the hill, but as previous people have said there were also local buses that could take you up and down the hill.

All in all a wonderful stay and I hope we will be back to this wonderful city. So much we still havnt explored. I would recommend the hotel for Couples or friends, but probably not for families or Solo travellers.

Room Tip: From what we saw all the rooms were large, spacious, comfortable and clean.
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  • Stayed: July 2013, travelled as a couple
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1  Thank superob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagement039, General Manager at Buda Castle Fashion Hotel, responded to this reviewResponded 25 November 2013

Dear Superob,

It is a pleasure to hear how much you enjoyed your Budapest trip and that Buda Castle Fashion Hotel contributed to this nice experience.
The Buda Castle Fashion Hotel is full of charm and tranquillity with friendly atmosphere, providing a unique experience. Thank you for your detailed information about the hotel and about the area. Please note that all of our rooms are bigger as the usual rooms are. You have stayed in a Superior room, which is one of the most popular room types in the hotel, having all the facilities you described.

We will be always happy to welcome you again among our guests.
Kind Regards,

Zsuzsanna Ilyés
General manager

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Reviewed 26 October 2013

The rooms were spacious and well appointed. The location was perfect -in the old quarter close to the Fishermen's Bastion. All the staff were friendly and helpful. I really cannot fault this hotel. Just one very minor point - it would be nice to have 2 in 1 coffee sachets in the rooms for anyone who does not take sugar in their coffee. Buffet breakfast was excellent. The hot selection vaired each morning. I would certainly stay there again.

  • Stayed: September 2013, travelled with friends
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1  Thank Francophile49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagement039, General Manager at Buda Castle Fashion Hotel, responded to this reviewResponded 28 October 2013

Dear Francophile49,

We very much appreciate your comments regarding your stay at Buda Castle Fashion Hotel. It is always a pleasure to receive positive feedback.
We hope to welcome you again at the Buda Castle Fashion Hote.

Kind Regards,

Zsuzsanna Ilyés
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2013

We loved staying at the Buda Castle Fashion Hotel! Quiet, large rooms. Excellent breakfast choices. Comfortable beds. Clean and delightful ---- the whole place! The location was just perfect for exploring the Buda side and yet it was so easy to make our way over to the Pest side of this lovely city, too. Your staff were wonderful and so very helpful with reservations for dinner and shuttle service to the airport. I would strongly recommend your hotel!

  • Stayed: September 2013, travelled as a couple
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1  Thank ColoradoRadish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagement039, General Manager at Buda Castle Fashion Hotel, responded to this reviewResponded 28 October 2013

Dear ColoradoRadish,

Thank you so much for your positive comments regarding your stay at Buda Castle Fashion Hotel. We hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Zsuzsanna Ilyés
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

Buda Castle Fashion Hotel **** | H-1104 Budapest, Úri utca 39.
Ph.: +36 1 224 7900v
If you want a great boutique hotel to stay in, in the castle part Budapest, then this is the place to stay. The staff is amazing and will help you in any way they can and are so pleasant about everything. The hotel is clean, the beds are comfortable and breakfast is wonderful, and lives up to the advertising. They will make all arrangements for you, including picking you up at the airport. They have hop-on-hop-off bus tickets at the desk, along with maps to direct you to where you want to visit.

  • Stayed: April 2013, travelled with friends
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1  Thank Europe33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagement039, General Manager at Buda Castle Fashion Hotel, responded to this reviewResponded 28 October 2013

Dear Europe 33,

We are more than happy to hear your nice compliments and glad that you enjoyed every minute of your stay at the Buda Castle Fashion Hotel!
Now we are only looking forward to your next stay to repeat this excellent experience!

Kind Regards,

Zsuzsanna Ilyés
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2013

There are two dichotomies in this hotel: the beds don't meet the standards of the hotel or the lovely rooms--they are just too hard for a hotel bed--incredibly uncomfortable.
The second idiosyncrasy is the very different levels of service between the reception staff who are incredibly friendly and helpful, and those who work in the restaurant and bar. On our arrival evening, I have never been so rudely treated in a bar, trying to simply order a beer. Several of our large group got the same treatment and one man went to the trouble to talk with the young woman, who confessed that she had a higher education degree, unable to find a job, and was incredibly unhappy in her position. We suggested to her that if any potential employer came to the bar where she was working--she would have no chance at a better job, given her attitude. The hotel should carefully consider whether this young woman and her counterpart at breakfast, are conveying the best image of the hotel.
With the negative stuff out of the way, this is a wonderful small hotel in a great location on the Buda side, very near the tourist areas, with easy access to the rest of the city. We found the breakfast very satisfactory and the rooms, apart from the beds, are very spacious and modern. The showers are exceptional.
If you are visiting this hotel with a group, it is important to know that with the major roadworks on Buda hill, buses cannot get to the hotel and they charge a very expensive €7 per person for porterage, the highest we paid on our entire tour. This appears to be only for groups.
It is important to emphasize that the front desk staff could not have been more accommodating. They spoke better English than ANY other hotel staff we encountered in our five country, three week tour. Our large group needed help in printing boarding passes and they worked with every couple to ensure everything was correct. My only regret is that I didn't get their names in order to acknowledge them properly in this review.
As another reviewer suggests, this is a very quiet street and no room seemed to be more desirable than any other. We were on the ground floor, room 104 and enjoyed it, again except for the bed.

Room Tip: All rooms have similar amenities.
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  • Stayed: September 2013, travelled with friends
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1  Thank RichardinOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagement039, General Manager at Buda Castle Fashion Hotel, responded to this reviewResponded 28 October 2013

Dear RichardinOhio,

Thank you very much for your time of writing such a detailed review. We are glad that you enjoyed your stay at the Buda Castle Fashion Hotel.
I shared your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

About the beds, please note that the opinons are very subjective. Doctors and specializer saying that hard mattresses are better than a soft mattresses. Our guests are statisfied most of the time with the bed quality. If the guest let the staff know, than we can put an other mattress or more blankets in the rooms, as the guests prefers.

It is clear from your description that unfortunately the service in the bar provided did not meet your full expectaion. Please be informed that the lady from the bar, who served you does not work any more in our hotel. She find an other job, where hopefully she would be happier. Please accept our sincere apologies and please be ensured that this is out of standards.

Thank you very much again for your time and comments and hope to welcome you again at the Buda Castle Fashion Hotel!

Kind Regards,

Zsuzsanna Ilyés
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2013

It's the reception staff and location that make this a gem. Rooms are spacious and clean, nicely appointed with high-quality furnishings and amenities. And while we like a firm bed, these are the hardest I've ever slept on and the sofa and chairs (including the bed) are so low it is a struggle getting out. If you are a walker, this is a treat ... close to Castle attractions and to the frequent number 16 buses that will get you to Buda side in a few minutes (why waste energy climbing the hill!). We purchased 48 hours transport passes right from hotel reception, so it was convenient to get around. There are several excellent small restaurants in the neighborhood (especially recommend Pest Buda). Reception is exceptionally helpful; breakfast a disappointment in both variety and lackluster service staff. Adequate, but not up to the rest of the operation. And the small garden adjoining the restaurant/patio needs care .... surprising because it is such an easy fix. But overall, very good and we'd return.

Room Tip: Very quiet neighborhood; no "grand" view, so any room location would be good.
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  • Stayed: August 2013, travelled as a couple
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3  Thank well-traveled88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagement039, General Manager at Buda Castle Fashion Hotel, responded to this reviewResponded 23 September 2013

Dear Well-traveled 88,

Thank you very much for taking your time to tell us about your experience at the Buda Castle Fashion Hotel. We are glad to hear that you were statisfied with the reception staff.
Doctors and specializer saying that hard mattresses are better than a soft mattresses, but of course, this is very subjective. Our guests are statisfied most of the time with the bed quality..
If the guest let the staff know, than we can put an other mattress or more blankets in the rooms, as the guests prefers.
We do look forwared welcoming you back at the Buda Castle Fashion Hotel.

With Best Regards,

Zsuzsanna Ilyés
General manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Buda Castle Fashion Hotel

Address: Uri utca 39, Budapest 1014, Hungary
Phone Number:
Region: Hungary > Central Hungary > Budapest > District I / Buda
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 336 Hotels in Budapest
Price Range: £53 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Buda Castle Fashion Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
The four star Buda Castle Fashion Hotel is located in the elegant Castle district of Budapest which offers plenty of cultural attractions, great restaurants and bars. The area is easily explored on foot and other attractions of the capital can also be reached in no time by public transport. The hotel has 25 large, elegantly furnished rooms and luxurious suites, featuring the most modern facilities in a historic setting, to please its guests whether on business or pleasure. The hotel bar and the small, intimate garden are excellent to unwind after a busy day seeing the sights of the city. ... more   less 
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