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“Very nice hotel”

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Promenade City Hotel
Ranked #75 of 334 Hotels in Budapest
Certificate of Excellence
Reviewed 16 April 2014

The hotel is centrally located and within walking distance of everything needed but no supermarket with many choices around...

Metro station (Blue line #3) is less than 3 minutes away, Danube is also about 3 minutes walking.

The hotel is very nice, the rooms are comfy and clean. The bathroom is great, very modern and clean but the shower doesn't have a curtain or a glass wall or anything to protect the shower water from falling into the bathroom floor...

Our room had its window faced towards the inside of the building... Which was a bit weird.

Rooms have no tea and coffee facilities.

The breakfasts were adequate with plenty to chose from.

It's a very nice hotel.

  • Stayed: August 2013, travelled with family
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1  Thank Marg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded 29 April 2014

Dear Marg C,

Our team thanks you so much for sharing your recent experience at Promenade City Hotel.
We are delighted that you thoroughly enjoyed your stay here, and were satisfied with our perfect location, room, and wide selection of breakfast as well. We greatly appreciate your kind feedback and we do hope that we hope that we can welcome you again in the future.

Best regards,

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248 - 254 of 893 reviews

Reviewed 6 April 2014

The hotel is centrally located and within walking distance of everything needed, including all public trans. The staff is beyond friendly and very helpful. The breakfast in the morning is very good, offering a wide selection that could please anyone from any country. The room was large, and clean. Only complaint I have is the bathroom did have an odd smell. May have just been my room, and this would not keep me from using this hotel again. The price was only 40 euro a night, which is beyond good for the hotel and location.

  • Stayed: March 2014, travelled with family
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Thank regluke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded 14 April 2014

Dear Regluke,

Our team is so pleased to read that you truly appreciated our good service, the breakfast, the location and the helpfulnes of the staff. Thank you for your lovely feedback, it will be shared with our entire team. Your complain of the bathroom will be forwarded to the maintenance team as well.
We would be honored to assist you with a return visit should your travels bring you back to our area for business or pleasure.

Warm regards,

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Reviewed 25 March 2014

The hotel is conveniently located, within walking distance from main sites in a lively area filled with shops, cafes and restaurants. The bedroom was very clean but much smaller than expected, extremely dark and the beds were too hard. On the plus side, the receptionnist was helpful and breakfast was very good, with plenty of options. If you choose to stay there make sure you get a decent-size room with a street view.

  • Stayed: March 2014, travelled with friends
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Thank Exitmusicforafilm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded 11 April 2014

Dear Exitmusicforafilm,

First and foremost, I would like to thank you for your review! We strongly regret, that you were not totally staisfied with your room size. On the other hand, we are all glad, that you have found our location and the selection of breakfast excellent!
We do hope, that you will return to our hotel, when we can provide you the service, which will be beyond your expectations!

With kind regards,

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Reviewed 6 March 2014

Very well located hotel, seems that has been recently refurbished. The room is correct, small but with enough space, with a clean and with good bed. Not many toiletteries in the bathroom (bring your own gel) and has a very good breakfast. 24 hour desk service although not much helpful in getting directions.

  • Stayed: March 2014, travelled as a couple
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1  Thank Miguel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded 19 March 2014

Dear Miguel L,

Thank you so much for taking the time to post such a thoughtful review of your visit to Budapest.
We appreciate your honest feedback and it will be shared with our entire team.
We hope to welcome you again should your travels bring you back to our area.

Warm regards,

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Reviewed 11 February 2014

The hotel can't be more centrally located!
It is on Vaci street within walking diastance from anything!
Metro station (Blue line #3) is less than 3 minutes away, Danube is also about 3 minutes walking.
Everything is or seems easily accessible, since there is a great public transport system, if you don't feel like walking, that can take you anywhere in the city, literally in a few minutes.
So, the rooms are great and clean, not very big but adequately spacious.
The breakfast hall is small, not many people can eat in the same time, but this was not a problem for us, since we preferred to fill our plate from the buffet and have breakfast in the room.
The variety is rather limited, but then again there is all that is needed to have a proper breakfast, plus a great coffee maker that makes fabulous cafe au lait!
People in front desk will help you out and provide any the information needed.
A totally non smoking hotel, just bear in mind that not only smoking is not allowed in any place in the hotel, but it is also forbidden to smoke 5 meters from the hotel entrance!
Now that is a truly clean and smell free hotel!
Would definately stay again!

  • Stayed: February 2014, travelled as a couple
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1  Thank Vicky V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded 25 February 2014

Dear Vicky V,

Thank you so much for choosing our hotel and taking the time to share your review on Tripadvisor.
We are extremely pleased by your feedback about our room facilities, personal service and the great location.
We appreciate your detailed comment and it would be a pleasure for us to welcome you again for another visit.

Warm regards,

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Reviewed 2 January 2014

My friend and I went for a last minute Christmas weekend break in Budapest and booked this hotel. We did not realise how central it was (about 200 metres from the main Christmas market and on a big shopping street) and was were very pleased. There was fantastic walking access for the main sights or the metro station to take you out to the area around Heroe's square. The receptionist that checked us in was exceptionally helpful and the rooms were modern and clean. There was no street noise (which surprised us given the location) and the beds were comfortable. The bathroom was also nice with good shower pressure (perhaps a bit too good given that there was no shower curtain so you had to mop up the floor with a towel after every shower!) We had to ask for a kettle - which was provided but with no milk or mugs so you might want to take your own if you like a drink at night. Breakfast was simple but good with the same options offered each day (as you would expect for the price). Would definately recommend as excellent value for money.

  • Stayed: December 2013, travelled with friends
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3  Thank Manchestergirl81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded 8 January 2014

Dear Manchestergirl81,

Thank you for taking time and sharing your lovely comment of your stay at our hotel.
Delighted to read that you enjoyed your stay with us and were satisfied with our services. Your kind words will be shared with our entire team.
We truly value your recommendation and will look forward to welcoming you back should your travel bring you back to Budapest either on business or pleasure.

All the best from all of us,

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Reviewed 7 December 2013

Thumbs up! Couldn't be better for Vorosmarty Christmas fair visiting and shopping :) Rooms are spacious enough. Frontdesk managers are really helpful, we asked to print out our tickets and got it in 2 mins. Beautiful Danube is just 200m walk, famous Gerbaud confectionery - 3 mins.
I would also recommend to visit legendary ANNA cafe on Vaci street near the hotel - perfect deserts and coffee, relaxing atmosphere and a great view.
Breakfast is good enough - try pastries!

Room Tip: Room 405 was near the elevator, a little bit noisy
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  • Stayed: December 2013, travelled as a couple
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1  Thank Elena B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Borbala_Soos, Guest Relations Manager at Promenade City Hotel, responded to this reviewResponded 15 December 2013

Dear Shkapova,

Thank you for choosing our hotel and for taking time to post this wonderful review of your stay.
Great to learn you enjoyed our perfect location close to the Christmas market and to the most popular sights of Budapest. Your kind words regarding to our services is highly appreciated and will be shared with our entire team.
Thank you again for visiting and I do hope we have the pleasure of seeing you again soon.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Promenade City Hotel

Address: Vaci utca 22, Budapest 1052, Hungary
Region: Hungary > Central Hungary > Budapest > District V / Inner City
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
#65 Romantic Hotel in Budapest
Price Range: £50 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Promenade City Hotel 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
The brand-new Promenade City Hotel is situated right in the city centre of Budapest, on the pedestrianized Váci Street next to the Danube river. Fancy shops and boutiques, luxurious restaurants and elegant bars can be found only a few steps from the Promenade City Hotel, offering plenty of opportunities for entertainment all day and all night long. Choose from wonderfully elegant and fully equipped rooms and start every new day at the rich complimentary breakfast buffet. ... more   less 
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Also Known As:
Promenade Hotel Budapest

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