I’ve visited many times Budapest and usually I stayed in Buda, on the Gellert hill. This time I used the Gerand Eben hotel because I had some problems to resolv in that area. The hotel is far away from the downtown and the well-know Budapest attractions as Danube, The Parliament, Buda castle, St. Stephen's Basilica, Andrássy Avenue. It is situated close to Ikea and the Arkad shopping center and also, 3 minutes walk to the metro. I had initial a reservation for three nights but I need to stay another 3 nights more. During my 6 days stay I noticed that the hotel is an old socialist style but sure, with some refurbisments and upgrades to our times. It is mainly for groups from Ukraine, but there were also anothers groups of East European countries and even Hungarian employees working in silviculture or hunting branch, all of them dressed in uniforms. Being groups meens sometimes crowd and maybe some tourists don’t like this. No matter I had reservation by booking.com, I sent two days before my arrival an e-mail to the hotel in order to announce my late check-in, but I got no answer. Anyway, arriving late on Sunday evening I had a fast check-in, but when I said to the lady at the reception about my mail, she told me that they don’t answer to the e-mails during the week-end, because are days off !!! It was absolute incredible for me to hear such an answer !!!
For the first 3 nights I received the room number 421, where I had an extremely poor wifi signal and, what a bad surprise - only a few TV channels, all of them in Hungarian, for other channels you have to pay 2 euros per night !!! It is not normal to pay if you want to watch few international TV channels for news, especially when the internet connection is a problem. The hotel offers for free only few Hungarian TV channels. I could park the car for free on the pavement and I had no problems, but if you want to use the closed parking of the hotel, you have to pay 2 euros per night.
For the next three nights I asked and I been moved to the room number 104, with good WIFI signal, but I noticed not so high level of cleaning service on the first floor.
The breakfast was OK, nothing special. The restaurant seems to works mainly for breakfast, but you can eat at the shopping center in the vicinity, where you’ll find a lot of options. The hotel has 3 elevators and polite staff at the reception. As a plus, there is a very nice souvenir shop, close to the reception, with good prices and a very, very friendly lady, but it was open only in the morning time and I had to pay only in cash in Hungarian forints.
In my opinion, for 55-57 Euro/dbl/night (how i paid), Gerand Eben is an overpriced hotel for what offers and is suitable only if you have business in that area of Budapest and no for long stays.