I had the opportunity to live in Regnum Residence in January and I just remembered to write this review. The overall feel of the place was homelike and the employees were well spoken in English and I heard them speak other languages as well (German, Spanish and I think I heard a little Russian too), always courteous and helpful.
I remember one time all we had was an address and the team helped us by printing a map and by giving us thorough explanations with where to turn and what to be mindful of. It helps if you go there at around noon because it's less crowded then. They have two employees at the desk and since the hotel has around 50 rooms that's enough for having one of them free to assist while other guests are being checked in/out. I'm used to getting good customer service in America but as warmly and enthusiastically as they rushed to help, I must admit we were really impressed.
I am recommending this hotel to everybody who wants to spend a few unforgettable days in Budapest
- Official Description (provided by the hotel):
- Hotel Regnum Residence is a newly built four star hotel situated in downtown Budapest with excellent access to the main public transportation facilities. Historical Castle District and the Danube are just a few steps away, while downtown area is in 5 minutes reach as well. Designed in minimalist-inspired style, the hotel satisfies the desires of business and leisure travelers seeking intimate surroundings, functional accommodations and the ultimate in modern comfort, all complimented by attentive and experienced personnel. Hence the great location rooms are quiet and spacious with high speed internet access. Complimentary WIFI access is also available in public areas. ... more less
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