We arrived last night having booked a weekend away to celebrate my birthday. Check in was fine but got to our junior suite which was over looking the car park, had 2 single beds & the curtain hanging off the rail. We called reception and explained we weren't happy, and wanted to change to a room with a double bed as we had requested, we were told the the system at night does not allow them to see the room occupancy so we'd have to wait until the morning. We went straight to reception this morning and they said all the other junior suites were booked so we couldn't change. I asked if we could therefore go into the next category up as we were not happy with the room, but as I couldn't PROVE that I had requested a double at the time of booking (as we booked through an agent) we would have to pay to get the next room. We just decided to leave it and have done some furniture moving. Also yet to work out why we don't have a balcony when pretty much all the other rooms do, even the standard rooms.... Actually considered changing from a suite to a standard room just to get the pool view and balcony!
Then on to breakfast... 16 euro pp, for a Buffett, not my idea of good food, much of it was cold (even the hot? stuff)! But not the worst food ever, and didn't really break the bank.
Now to the pool....so there are loads of pools here, and I was aware we'd have to pay more to go into aquaworld but was very surprised to hear that as we had paid a 'room only' rate we weren't actually able to even use the hotel pool. We had to pay an additional 5euro pp per day, we decided to just pay the 15 euro each and go into aqua world. - get there early all the sunbeds had gone by mid/late morning.
So back in our room this evening, and slightly surprised there has been no maid service at all.... Unusual for a 4 star...?!
On the plus the hotel is pretty well presented throughout and the pools are great. Looking forward to getting the free shuttle into town shortly which is a great bonus.
Tomorrow is my birthday so let's hope the service improves slightly.... :-)
Hints: make sure you ask for pool facing and double bed.
Taxi from airport was 24 euro.
And there isn't anything around here so you have little choice to food options during the day - worth bringing a fold up cool back to have some bits in by the pool all day.
- Official Description (provided by the hotel):
- Aquaworld Resort Budapest is a four-star superior conference and wellness hotel offering unique services: it has 309 rooms, suites and apartments with internet connection; a conference centre with a capacity of almost 1000; a spa, wellness and fitness unit; an entertainment centre; indoor and outdoor car parks with a total capacity of more than 1000 and direct access to Aquaworld, one of the biggest indoor water theme parks in Europe.Given its excellent location and complex services, Ramada Resort - Aquaworld Budapest has every chance to become a priority domestic and international tourist destination and a popular meeting point for the inhabitants of Budapest and its surroundings. ... more less
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- Also Known As:
- Ramada Resort Aquaworld Budapest Hotel Budapest