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“Good but out of the way !”

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Expo Congress Hotel
Ranked #112 of 333 Hotels in Budapest
Tenerife, Spain
1 review
“Good but out of the way !”
Reviewed 29 January 2014

The Hotel its self is very good and clean, during our stay we were told the first week that the sky bar would open after the weekend but it never opened ! later told it would open in the spring !!! the sauna and spa closed every day at 10 in the morning opening times were advertised as 07:00 to 22:00 !! On arrival we were given a room with twin beds having asked for a double on the booking after two days of asking they eventuly got sheets big enough and pushed the beds together ! then had to move rooms as it was a second booking the same problem but this time it was never sorted gave up asking ! Breakfast was good but the same every day so after 2 weeks its got a bit much ! A nice hotel the staff very pleasant just that its far from the city center.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpoCongress2009, Front Office Manager at Expo Congress Hotel, responded to this review, 11 February 2014
Dear George M!

Thank you very much for taking time to share your comments with other travellers.
We regret to hear about your disappointment regarding to the accomodation.
Please be assured that we have already inspected your case.
On the othe hand it is really good to hear that you have satisfied with our pleasant staff and also with bufet breakfast.
I do hope that despite your disappointment, we may have the opportunity of welcoming you back to our hotel at some point in the future.

Kind regards,


Gergely Bobák
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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451 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Slovak first
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  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 January 2014

When arriving at the hotel we were greeted with enormous hospitality, ideas on planning our trip and getting around.

The location is ten to fifteen minutes walk from the metro and then it's really simple getting around. Don't be put off by the walking it's well worth it! And we felt safe around the area all be it a little quiet.

The hotel is very clean, beds are extremely comfortable and the sky bar and spa at the top of the hotel is gorgeous! With wonderful views.

Would recommend this hotel to anyone and we'd love to come back and visit both the city and the Expo!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SuzanneTawfik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpoCongress2009, Front Office Manager at Expo Congress Hotel, responded to this review, 30 January 2014
Dear SuzanneTawfik!

Thank you for taking the time to leave a positive commet on the Tripadvisor.com.

We appreciate your generous comments regarding to our location nad the Sky Bar.
Thank you also for mentioning that our Receptionist behaviour met with your expectation.
It is nice to know as well that your sleep was so restful during your visit .
Your kind words are really motivating!

It is great to learn that you keep coming back to us.

Kind regards,

Gergely Bobák
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 January 2014

Brilliant staff, clean spacious room, & great top floor spa with distant views. 10 minute walk with underground journey to Central Budapest, but excellent value for money. The hotel is located in an expo area of Budapest, so is quiet if no expo events are on.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stawfik1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpoCongress2009, Front Office Manager at Expo Congress Hotel, responded to this review, 30 January 2014
Dear stawfik1!

We are really happy to read your detailed feedback.
It is still a great feeling to learn that you were satisfied with our service.
I hope that we will have the opportunity to welcome you back to the Expo Congress Hotel.

Kind regards,

Gergely Bobák
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sofia, Bulgaria
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 January 2014

We were in the hotel one night from 3rd to 4th of January. I pay the room when we check in. When I check my credit card I noticed that they charged me additional 3.52EUR, the amount is small, but I'm not happy, when someone use my bank details without my permission!

The room was OK, but SPA is more than awful. Too dirty and jacuzzi looks like it was broken long time ago...

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank nad_tab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpoCongress2009, Front Office Manager at Expo Congress Hotel, responded to this review, 9 January 2014
Dear nad_tab!

Thank you for taking the time to submit your review on your recent experience at our hotel. I'm sorry to read about your disappointment we might occured.

Please note that the charge on your credit card was done due to the outstanding minibar consumption left after your departure. For your kind attention this information that we might charge your credit card after your departure is highlighted on the registration card.

Should you wish to discuss this issue with me personally, please contact me at
reception@expohotel.hu
We hope to have the opportunity to welcome you back again in the near future.


Kind regards,

Gergely Bobák
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Budapest hotels

Brno
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 January 2014

We use this hotel for our clients many times in year time. Always good service, nice stuff, clean and very well smelling rooms, good breakfast buffet. No problems at all. Good for families, couples, it is romantic and the wellness on roof - great view, jacussi, sauna...very nice too. Good value for money.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lenka M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpoCongress2009, Front Office Manager at Expo Congress Hotel, responded to this review, 6 January 2014
Dear Lenka M!


It is great to read your positive comments posted on Tripadvisor public website about the Expo Congress Hotel.
It is very motivating to read your kind compliments regarding to our service. We are glad to know that your clients choosing us from time to time.

We are looking forward to the fruitfull coopration in the new year!


Kind regards,

Gergely Bobák
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastbourne, United Kingdom
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 December 2013

I stayed here for 4 nights and overall I was very happy.

Summary of plus points: Recently renovated; clean; polite staff; English speaking staff; very good value for money; WiFi included in room price; reliable WiFi; excellent shower; Air Con; quiet; fitness suite; breakfast included; everything worked!

Summary of bad points: Non central location without good transport links (I was aware of this and it presented no problem for me, but this is to help other travelers..) Equally the entrance to the car park is much higher than the road, so there is a pretty big bump to get over in and out - low or long cars would not be happy.

Worth mentioning that I had a problem with the shower (it wasn't draining properly) so I informed the main desk, and they fixed it before I got back that evening - very happy.

Breakfast was OK, nothing special but if you want bread/cereal/cheese/meat etc you'll be happy. For me I prefer fresh fruit in the morning, and what was on offer seemed to be tinned or cooked, with a few fresh apples etc.

Overall, as long as location isn't key this is an ideal hotel, I'd definitely recommend and use it again.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpoCongress2009, Front Office Manager at Expo Congress Hotel, responded to this review, 2 January 2014
Dear Rosie W!

Thank you very much for your recent stay and kind review. We are pleased to know that you were satisfied with our services. We are delighted to read your kind comments regarding to our reception staff.
We hope that we have the privilege to welcoming you back again.

Kind regards,

Gergely Bobák
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgrade, Serbia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 December 2013

We stayed only one night, because we were on our trip to IKEA, which is very very close. Great service, staff speaks english perfectly, they are very polite. You can use SPA on the roof of hotel free, it is included in room price. Standard room with double bed is a bit small, but functional. Breakfast is great. Their buffet is amazing. Overall nice hotel, but if you are in Budapest for sightseeing, location is not that convenient.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Runaway_C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ExpoCongress2009, Front Office Manager at Expo Congress Hotel, responded to this review, 2 January 2014
Dear Runaway_C!

We are glad to know that you have enjoyed the stay with us.
Thank you very much for taking the time to share your detailed feedback about the Expo Congress Hotel, such like the buffet or the SPA.
We are looking forward to welcome you back again.

Kind regards,

Gergely Bobák
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Expo Congress Hotel

Property: Expo Congress Hotel
Address: Expo ter 2, Budapest 1101, Hungary
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #112 of 333 Hotels in Budapest
Price Range (Based on Average Rates): £
Hotel Class:4 star — Expo Congress Hotel 4*
Number of rooms: 160
Official Description (provided by the hotel):
Expo Congress Hotel looks over the Budapest Exhibition Centre, East of the centre of Budapest. The hotel offers a bar, sky bar and restaurant and 160 standard and superior guest rooms designed for the modern business traveler. For visitors wishing to see the sights of the city, the downtown area is easily accessible by bus or metro in less than 20 minutes. ... more   less 
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