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“Comfortable, lovely with great service & location”

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Opera Garden Hotel & Apartments
Ranked #10 of 336 Hotels in Budapest
Certificate of Excellence
Reviewed 1 February 2012

The front desk is very helpful. Upon arrival, they have already prepared all kinds of tourist information and booklets for us. When we ask for direction, they have always answered with smile and useful instruction. When we ask for them for advice on restaurants, they have also provided very good range of choices.

The room is clean, spacy , with full facility kitchen.
The breakfast is also very good with many variety and choices.
Location is very nice, easy to find. And two metro lines are within walking distance. City centre is also within walking distance.

  • Stayed: January 2012, travelled with friends
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2  Thank Bryan1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this reviewResponded 13 February 2012

Dear”Bryan1974”, I would like to thank you for taking the time to leave your excellent feedback on Tripadvisor. I was absolutely pleased to read that reception staff’s service exceeded your expectations and found them to be both helpful and attentive. I was also delighted to be heard that you were satisfied with your room and its cleanliness. In addition I was glad to read that you concerned our location good and enjoyed the buffet breakfast at Opera Garden Hotel & Apartments. Let me thank you again for recommending us to other travelers.

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818 - 824 of 1,692 reviews

Reviewed 30 January 2012

We stayed at the hotel in January and found it to be exceptional. From the moment we arrived (door to door service by the airport minibus) we were made to feel welcome by attentive and pleasant staff. We travelled with friends who had the next room. Both rooms were modern, exceptionally clean and well-equipped. The air-conditioning was responsive and this felt like a four-star hotel at two-star prices. Breakfast was plentiful and offered lots of choice. Free champagne was on offer with breakfast and coffee to go was always available. In the evenings this was supplemented by the treat of warm mulled wine to go (also free), setting us up nicely for our walks through this wonderful city. We spent 4 days in Budapest and could kept have ourselves entertained for another week. The hotel was ideally situated for exploring the city, close to the national opera house. We cannot recommend the Opera Garden or Budapest highly enough and would love to return to both.

  • Stayed: January 2012, travelled as a couple
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2  Thank 4DonnaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this reviewResponded 6 February 2012

Dear”4DonnaC”, Thank you for taking the time to review your recent experience on Tripadvisor. What you describe is what we are working hard day by day to achieve and to provide for all of our guests. I was delighted to read every comment you made.

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Reviewed 30 January 2012

We stayed here for 3 nights during our trip to Budapest, and we absolutely loved it!! It really made the trip that bit more special.

Location-wise, it's a nice 5/10 minute stroll from the city centre, parliament building, and about 20 minutes from the palace.

The service and the room itself couldn't have been better. They really thought about the small details, like the complimentary bottle of wine with a welcome note on our arrival, to leaving a small note on our bed the first time they came to clean the room.

The staff were also extremely helpful and very friendly, from the front of house to the restaurant, everyone was nice.

Couldn't recommend it more!!

  • Stayed: January 2012
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2  Thank husso23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this reviewResponded 6 February 2012

Dear”husso23”, I would like to thank you for recommending us on Tripadvisor. It was a great pleasure to read that we could make your stay a memorable one here at Opera Garden Hotel & Apartments. I trust that we will have the opportunity of welcoming you back in the near future.

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Reviewed 26 January 2012

Stayed at this hotel on a business trip, one night in January. The hotel is small, with rooms located on two sides of quiet roads just off the main area of the City Centre. The rooms themselves are modern and functional, with kitchenette, wifi and good facilities. The reception staff are exceptionally helpful and the recommendation of a good quality restaurant for dinner was exactly as predicted - good value, good food and good service. The only criticism is the breakfast room, because as soon as three or four people come together the serving area becomes rather crowded.

Room Tip: Rooms on the front of the hotel face a pedestrian only street - so very quiet indeed
See more room tips
  • Stayed: January 2012, travelled on business
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Thank lesjon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this reviewResponded 30 January 2012

Dear”lesjon”, I would like to thank you for recommending us on Tripadvisor. It was a pleasure to read that your recent stay at Opera Garden Hotel & Apartments was enjoyable. I was delighted to be heard that you found hotel staff to be both helpful and attentive and were satisfied with your room and its amenities. I was sorry to read that you experienced the breakfast room seams small during peak hour and trust that apart from this we will have the opportunity of welcoming you in the near future.

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Reviewed 25 January 2012

Renovated building in slightly run down part of Budapest, but nevertheless good location. Large room furnished in modern style. Clean and comfortable with small kitchen. For such a large room bathroom was rather compact. Friendly and helpful reception staff. Complimentary small bottle of wine in room with welcome note. Good wi-fi. Parking is in multi-storey 200m from hotel. Good restaurants and bars in vicinity of hotel. Breakfast area was..... cozy - more than 2 people in buffet area and is overcrowded.

  • Stayed: January 2012, travelled solo
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Thank Jonathan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this reviewResponded 30 January 2012

Dear”JonathanH”, Thank you for placing your kind feedback on Tripadvisor about your recent stay at Opera Garden Hotel & Apartments. I was delighted to read that you found your room clean and comfortable. It was also a pleasure to be heard that you were satisfied with other services and facilities in the hotel. I do apologize if the size of the breakfast room caused any inconvenience for you during the peak hour and trust that the rich selection of our breakfast menu could compensate for it.

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Reviewed 18 January 2012

Upon our arrival at the hotel the recepsionist asked us to give him 900 euros for each room as a safety deposit (we had reserved two double room (cost for each room : 334 euros), we were 4 persons). We were suprised because as you understand was not possible to have these money on us, plus before our arrival we have contact the hotel and they did n't mentioned anything about this.
Finally, the last day that we were in the hotel, although that we had hang out from our room the sign ''Do not disturb'' the maid came into our room without knocking 2 times (one very early in the morning and one more time while i was dressing). That was a little annoying.
Although, we had a pleasant stay in Budapest. The room was clean, comfortable and warm.

  • Stayed: January 2012, travelled as a couple
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1  Thank Elena P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this reviewResponded 30 January 2012

Dear”Elena P”, I would like to thank you for taking the time to place your positive comment on Tripadvisor. It was a pleasure to read that you were satisfied with your room and its cleanliness. Please accept my sincerest apology for the unexpected disturb by the housekeeper. It surprised me a lot that despite the fact that every cleaning lady well aware of the standards and rules at Opera Garden Hotel & Apartments someone came into your room without knocking and ignoring the “Do not disturb” sign on your door. We checked the camera and the lock and during the sign was out we did not see nobody entering your room. However I reported this issue to the Housekeeping manager to avoid any similar issue might happens in the future. Regarding the safety deposit issue mentioned in your review I must inform you that according to our hotel policy we ask deposit from every guest for their stay as it is an international standard procedure. The total amount of this deposit covers the whole accommodation charge and the cost of any possible incidentals you may have during your stay. Therefore my colleague asked the 900 EUR for the two rooms as a payment guarantee. We certainly cancelled the deposit on your card upon check out. I trust that apart from this you had an enjoyable stay with us and left our hotel with happy memories.

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Reviewed 17 January 2012

The Opera Garden is a perfect Budapest home away from home. The reception staff rank with the best. Friendly, courteous, very helpful and responsive to every quirky request. The location is superb- away from the tourist traps but accessible by walk to much of Budapest's offerings. The opera metro station is minutes away. Their breakfast buffet is superb! Their restaurant recommendations were great. And for English speakers, their English is perfect. The rooms are comfortable and plenty spacious. We need not consider any other place in Budapest. Their Trip Advisor ranking is well-deserved.

  • Stayed: January 2012, travelled with family
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Thank gradiacz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this reviewResponded 30 January 2012

Dear”gradiacz”, Thank you for sharing your excellent feedback on Tripadvisor and for all the appreciate words. It was a pleasure to read that reception staff’s service exceeded your expectations and concerned our location superb. I was also pleased to read that you were satisfied with your room and the buffet breakfast. I trust that we will have the opportunity of welcoming you back in the near future.

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Additional Information about Opera Garden Hotel & Apartments

Address: Hajos utca 24, Budapest 1065, Hungary
Phone Number:
Region: Hungary > Central Hungary > Budapest > Terézváros
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 Family Hotel in Budapest
#8 Business Hotel in Budapest
#9 Luxury Hotel in Budapest
#9 Romantic Hotel in Budapest
Price Range: £57 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Opera Garden Hotel & Apartments 4*
Number of rooms: 35
Official Description (provided by the hotel):
Easy onsite parking for EUR 18/car/day. In the City Center in the heart of Budapest. Business facilities: free breakfast, free wifi internet access, providing computer or tablet to check your emails, free meeting room up to 6 persons, copy, fax, laptop, adapter, telephone charger, room service. Child friendly facilities like baby cot and chair, toys, baby buggy, baby sitting service. Free fitness corner and saunas. Fully equipped kitchen, LCD television, air conditioning and free coffee and tea making facilities in every room and apartment. Pets are allowed. Wheelchair access. ... more   less 
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Opera Garden Hotel And Apartments

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