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“Excellent service, excellent hotel!”

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Opera Garden Hotel & Apartments
Ranked #11 of 342 Hotels in Budapest
Certificate of Excellence
Toronto, Canada
1 review
“Excellent service, excellent hotel!”
5 of 5 bubbles Reviewed 12 October 2010

I highly recommend this charming hotel! The rooms are the perfect size, with a small kitchenette and work area, and the beds are comfortable. Great location, very helpful and friendly staff, all of whom spoke excellent English. Wonderful hot breakfast, constantly attended to and refilled by staff. The hot tub and sauna area was clean and relaxing. We had a very pleasant stay, with no complaints!

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank CdnTraveller46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, 14 October 2010
Dear”CdnTraveller46”, Thank you for taking the time to leave a positive feedback on Tripadvisor. It was great to be heard that you were satisfied with our spacious hotel room, and its comfort. I was glad to read that our rich buffet breakfast met your expectations. I was also delighted to hear that hotel staff was hospitable and you considered our location good. I trust that our wellness centre could help you to make your stay more enjoyable.
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1,567 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (177)
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English first
SCOTLAND
Level Contributor
70 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 11 October 2010

We stayed here for a week at the beginning of October and I really can't praise this hotel highly enough. It was exceptionally clean and comfortable and the staff were unfailingly friendly and helpful. Our room size was ample and the little kitchen area was very useful although we didn't do any cooking. The bathroom was also a good size and well stocked with products - the towels were very large and very soft - something you don't often find. The hotel is located in a very nice pedestrianised area and everywhere that you would want to go is within walking distance.

The breakfast was fine - nothing special but there was plenty of food and we were catered for very well.

If I was going to Budapest again I would certainly stay at this hotel and would have no hesitation in recommending it to anyone.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
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Helpful?
Thank GRIZZ54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, 12 October 2010
Dear ”GRIZZ54”, I would like to thank you for sharing such a nice and appreciative comment on Tripadvisor. It has been our pleasure that you found us a good place to stay. I also would like to thank you for the compliments regarding our room comfort, bathroom amenities and cleanliness. I am delighted that you enjoyed our breakfast too. From all the compliments I was glad to read that our staff’s service exceeded your expectations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelmsford, United Kingdom
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 9 October 2010

Good location, lovely room, front desk really friendly. Breakfast typical continental but the staff could be more friendly, served on 2 levels and whichever we were on it was moved to another level!

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MRMouse59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, 11 October 2010
Dear”MRMouse59”, I would like to thank you for taking the time to leave a nice comment on Tripadvisor and for the appreciative words regarding our location, hotel room and reception staff. I am pleased to inform you that in the past few month we improved our menu according to our guest’s opinions to provide rich buffet breakfast with several hot options. I do apologies if breakfast staff was not attentive and friendly enough. This is certainly unacceptable. I really hope that this has not affected your stay with us and overall you had an enjoyable holiday.
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Cambridge, United Kingdom
1 review
5 of 5 bubbles Reviewed 6 October 2010

Very obliging staff, all with good command of English. A relatively small hotel right in the heart of Budapest, ideal for reaching all the attractions on foot. Excellent rooms with good facilities to "do your own thing" if you want, but plenty of restaurants within easy reach.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
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Helpful?
Thank john186225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, 8 October 2010
Dear ”john186225”, Thank you for sharing your nice comment on Tripadvisor. I am really glad that you found the hotel staff hospitable. I am also pleased that you considered our location good and our room amenities met with your expectations.
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Aberdeen, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 29 September 2010

We spent a wonderful 3 days in Budapest after hearing great things about the city from various friends. Like most people we search trip advisor to make sure the hotel is a good one.

Will try and simplify the review

Location - Great, we are quite keen on walking to explore the city and with being a 5 min walk to Parliament, St Stephens Basillica and Andrassy Street its a brill starting point.

Rooms - Trendy boutique style rooms with a fantastically comfy bed, air con easy to work, option of cooking as full cooking facilities ( we didnt bother as on hols ), adequate storage and good power shower. No bath but cant remember what advertised, fine for us but know how the older generation like a soak after a busy days sightseeing but there is another option.

Facilities - If you cant get a bath then only better is a jacuzzi! We never went to use it but am sure would come in useful. We used i-phones for web access in room during day but the hotel let us borrow laptop in order to check in for return fliht and printed off boarding passes at no cost. Little things like umbrellas to borrow at reception were nice touches.

Breakfast - Good choice of hot and cold foods at breakfast. I am usually disappointed with breakfast abroad at hotels but everything was more than fine here. Small area for breakfast but this is pointed out and advised of the busiest times

Cleanliness - One of the cleanest hotels have been in. Read here about excess cleanin g fluid being used but not over the top in my eyes. Possibly would be to disguise the smell of a shower room without a window, which can often lead to that stale smell but didnt really notice that here

Staff - Spot on, always pleasant and cheery and the receptionist who was on most of the weekend ( a tall dark haired girl who looked the double of our friend back home Lorna ) was absolutely wonderful and a credit to the hotel.

The City - A great place for a weekend break. We are not into museums and the like but plenty of intersting thigs to see about the city. You must go to the baths, differnet but worth it and generally just soak up the place!

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrandMrsOD_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, 8 October 2010
Dear „MrandMrsOD”, Thank you very much for your honorific and detailed comment left on Tripadvisor. It has been our pleasure that you found us a good place to stay. I also would like to thank you for the compliments regarding our room amenities, hotel facilities and breakfast. I am very glad that our staff could do everything to enjoy your stay.
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Oss, The Netherlands
1 review
5 of 5 bubbles Reviewed 29 September 2010

Staying in the Opera Garden Appartment Hotel for one week was a great pleasure. The design of the hotel, the comfortable room, nice breakfast and friendly staf made our week unforgettable. I was impressed by what I got for what I payed.

  • Stayed August 2010, travelled with family
    • Value
    • Location
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Helpful?
Thank Warris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, 8 October 2010
Dear ”Warris”, I would like to thank you for the kind comment left on Tripadvisor. I am glad that you found us comfortable and our services could meet your expectations. It was great to heard that our staff could make your stay a memorable one. Thank you for the appreciate words regarding our breakfast and design too.
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Washington DC, District of Columbia
Level Contributor
40 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 28 September 2010

Great amenities in room, including kitchenette. Great location, free breakfast, very helpful reception desk.

  • Stayed September 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank makeittso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
operagardenhotel, Front Office Manager at Opera Garden Hotel & Apartments, responded to this review, 8 October 2010
Dear ”makeittso”, Thank you for taking the time to leave a positive comment on Tripadvisor. I am glad that you were satisfied with our in room amenities. I am also pleased that you found the reception staff hospitable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Opera Garden Hotel & Apartments

Property: Opera Garden Hotel & Apartments
Address: Hajos utca 24, Budapest 1065, Hungary
Phone Number:
Region: Hungary > Central Hungary > Budapest > Terézváros
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#7 Family Hotel in Budapest
#8 Business Hotel in Budapest
#9 Romantic Hotel in Budapest
#10 Luxury Hotel in Budapest
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Opera Garden Hotel & Apartments 4*
Number of rooms: 35
Official Description (provided by the hotel):
Easy onsite parking for EUR 16/car/day. In the City Center in the heart of Budapest. Business facilities: free breakfast, free wifi internet access, providing computer or tablet to check your emails, free meeting room up to 6 persons, copy, fax, laptop, adapter, telephone charger, room service. Child friendly facilities like baby cot and chair, toys, baby buggy, baby sitting service. Free wellness area with fitness room, sauna and jacuzzi. Fully equipped kitchen, LCD television, air conditioning and free coffee and tea making facilities in every room and apartment. Pets are allowed. Wheelchair access. ... more   less 
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Opera Garden Hotel And Apartments

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