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“Ok, but no 4 star hotel standard”

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Royal Park Boutique Hotel
Ranked #103 of 336 Hotels in Budapest
Reviewed 16 December 2013

No cleaning of garbich, they knock on the door and would like cleaning the room before 08:00 in the morning and wake us up.
Ok hotell but not like a real 4 star hotel, more like 3 star hotel.

Good beqause it was quite near city

  • Stayed: November 2013
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1  Thank Garbami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szilvia-Kecskemeti, Front Office Manager at Royal Park Boutique Hotel, responded to this reviewResponded 1 January 2014

Dear Valued Guest,

Thank you for your feedback. We appreciate your comments; we at Royal Park Boutique Hotel take our guest feedback as paramount to our success and work on them as far as possible. Please accept my apologies for the inconvenience caused during your stay with us. I can assure you that all points have been shared with respective departments to ensure that such incidents do not happen in the future.
Please feel free to contact me personally next time you would like to visit us!
We look forward to welcoming you back!

Kind Regards,
Szilvia Kecskeméti
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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675 - 681 of 1,391 reviews

Reviewed 16 December 2013

Everything as expected. Good service. Nice personnel. No issues experienced.
New hotel. quite close to the center of the city. Walking distance.
Good breakfast in the morning. Next to the East Railway station.

Room Tip: As expected.
See more room tips
  • Stayed: December 2013, travelled solo
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Review collected in partnership with this hotel
2  Thank Knudv v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szilvia-Kecskemeti, Front Office Manager at Royal Park Boutique Hotel, responded to this reviewResponded 1 January 2014

Dear BMINLGM,


Dear Guest, dear Knudv V!

Thank you for completing a wonderful review for your recent stay with us. We were delighted to read that you had a great stay and it was not just the location, but the staff ensured that you enjoyed Budapest!

We are looking forward to hopefully welcoming you back in the near future.

Yours sincerely,
Szilvia Kecskeméti
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013

Good value for what we paid. Small room but clean and had good shower. Breakfast adequate. The area was a bit rough so in future I would pay more for a better area. The staff were very friendly and helpful. Free computers were provided in the dining area so we could email home

  • Stayed: November 2013, travelled with family
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Review collected in partnership with this hotel
3  Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szilvia-Kecskemeti, Front Office Manager at Royal Park Boutique Hotel, responded to this reviewResponded 30 December 2013

Dear Maria P!

Thank you for the review for your stay with us. Whilst I was pleased to read you generally enjoyed your stay with us, but we were disappointed to read that you were not entirely satisfied with area. Concerning the road- and square renovation works, they belong the the new metro line M4, which will be opened very soon. It means, that these works will be terminated in the next weeks too.

Thank you again for the review and I sincerely hope that we can have an opportunity to welcome you back in 2014.

Yours sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013

All of it! Service at the hotel, the staff!!!!Excellent!!!!!All of it! Service at the hotel, the staff!!!!Excellent!!!!!All of it! Service at the hotel, the staff!!!!Excellent!!!!!All of it! Service at the hotel, the staff!!!!Excellent!!!!!

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with this hotel
2  Thank Mykola1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szilvia-Kecskemeti, Front Office Manager at Royal Park Boutique Hotel, responded to this reviewResponded 1 January 2014

Dear Guest, dear Mykola1982!

Thank you for your recent stay with us at Royal Park Boutique Hotel and for posting a great review on Trip Advisor.
Thank you for your invaluable feedback regarding our staff and service which have been shared with the team here who are delighted to have made such a favourable impression.
We are looking forward to hopefully welcoming you back in the near future.

Kind Regards,
Szilvia Kecskeméti
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013

This hotel is beautiful, modern, clean with staff speaking multiple languages. The price is excellent. We even got surprise champagne for my boyfriend's birthday. I have nothing negative to say about this one. Go and enjoy!

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with this hotel
3  Thank Lenka M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szilvia-Kecskemeti, Front Office Manager at Royal Park Boutique Hotel, responded to this reviewResponded 1 January 2014

Dear Lenka M!

Thank you for completing a wonderful review for your recent stay with us. We were delighted to read that you had a great stay and it was not just the location, but the staff ensured that you and your boyfriend enjoyed Budapest!

We are looking forward to hopefully welcoming you back in the near future.

Yours sincerely,
Szilvia Kecskeméti
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2013

Nice, bright, modern room, good breakfast buffet, reasonable bar area, convenient location. We walked most of Budapest so weren't put off by the walk into the centre. The hotel was very good value and we had no complaints.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with this hotel
3  Thank Smiff0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szilvia-Kecskemeti, Front Office Manager at Royal Park Boutique Hotel, responded to this reviewResponded 1 January 2014

Dear Guest, dear Smiff0!

Thank you for your recent stay with us at Royal Park Boutique Hotel and for posting your review on Trip Advisor.
Thank you for your great feedback regarding our rooms, location and buffet breakfast. I really hope that we can welcome you after that time again.
Please feel free to contact me personally next time you would like to visit us!
We look forward to welcoming you back.

Kind Regards,
Szilvia Kecskeméti
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2013 via mobile

If you want cheaper then look on hostelbookers.com... The hotel is located right by the station and is 3 stops from the centre. Staff were friendly hotel is clean and the breakfast is substantial and tasty. Lots of variety... If I was being fussy I would say that the dining area at breakfast is too small if everyone wants to eat at the same time so maybe book a table. Other than that it was the best hotel in our 3 week euro trip of London, Rome, florence, Pisa, Milan and Budapest.

  • Stayed: December 2013
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4  Thank Mathew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Szilvia-Kecskemeti, Front Office Manager at Royal Park Boutique Hotel, responded to this reviewResponded 6 January 2014

Dear Guest, dear Mathew W!

thank you so much for having choosen the Royal Park Boutique Hotel and for your rating on Tripadvisor.com.

Your feedback is very important for us in order to ensure the highest level of comfort for all the customers. I was delighted to read your kind words about the hotel's comfort and about the wide range of the breakfast offer.Thank you for pointing out the staff and its behavior.

We are really looking forward to welcome you to the Royal Park Boutique Hotel again.

Kind Regards,

Szilvia Kecskeméti
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Park Boutique Hotel

Address: Nefelejcs utca 6, Budapest 1078, Hungary
Region: Hungary > Central Hungary > Budapest > District VII / Jewish Quarter , Erzsébetváros
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #103 of 336 Hotels in Budapest
Price Range: £36 - £336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Park Boutique Hotel 4*
Number of rooms: 80
Official Description (provided by the hotel):
One of the newest hotels in Budapest opposite the Keleti palyaudvar. Excellent public transportation; Budapest International Airport (Ferihegy) can be reached within 30-40 minutes by taxi or shuttle bus. Hotel has also its own garage. This is a non-smoking hotel with 80 double rooms, free internet, air-conditioned rooms with in room safe and mini bar, 32-inch LCD digital cable television, telephone, hair dryer and soundproof, but openable windows. ... more   less 
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