I always aim to give honest feedback and try to find some good, however this experience left me in tears. What was to be a very special romantic celebration of our 20th wedding anniversary was completely ruined. Here are the reasons I would not recommend:
The room we were allocated was small - it faced a brick wall and was nothing like the marketing pictures at all. The room we booked was supposed to be 'superior' but if it was, then I would hate to book a standard room! The beds are hard and uncomfortable - even though when we booked we stated that we have back problems. The only solution offered was to have a duvet under the sheets. Staff were unsympathetic, completely disinterested and could not offer a solution. My husband’s request for flowers in the room was refused. Our pre-ordered bottle of Champagne was left warm on the side (come on - how hard is it to put it in an ice bucket when you clearly have a bar?) Breakfast was dire, no-where to sit, dismal food selection, POWDERY orange juice.
In the end we checked out after one night and booked into the Mercure just down the road - it might be corporate, but they know how to look after their guests professionally.
We would not recommend La Prima at all; it would have been more comfortable sleeping on a park bench.
- Official Description (provided by the hotel):
- The stylishly appointed trendy hotel, La Prima Fashion Hotel Budapest offers modern 4-star hotel facilities from 1st March 2011 in the heart of Budapest, as a member of the Fashion Hotels brand, dedicated to Mellow Mood Hotels.La Prima Fashion Hotel Budapest offers 80 fashionably decorated rooms, incorporating the latest trends in hotel facilities, high-tech conference installations and a cool breakfast restaurant ensuring a relaxing and comfortable stay whether travelling for business or leisure. ... more less
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