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“Great friendly hotel”

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Bo18 Hotel Superior
Ranked #21 of 333 Hotels in Budapest
Certificate of Excellence
Bury, United Kingdom
1 review
“Great friendly hotel”
Reviewed 21 November 2013

Excellent hotel, all staff were pleasant and helpful both before and during our stay. Rooms clean and comfortable, and nicely fitted bathrooms. Not far from the town centre on metro line 3 which is a few minutes walk from the hotel. Nearby restaurants recommended by staff were good and there was a good choice of breakfast in the hotel.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZsuzsannaP, Director of Sales at Bo18 Hotel Superior, responded to this review, 3 January 2014
Dear Ms. Teresa T, dear our valued guest,

We highly appreciated for your kind feedback in regards to your recent stay with us in Bo18 Hotel***Superior.

It our deepest pleasure to read that your visit was memorable with us.

Your feedback is an important reinforcement of our work, we are appreciated for taking the time to share your kind experiences about the rooms and the services, such as for complimenting the assistance of my colleagues.

It is my pleasure to read that the recommended restaurants met your expectations.

We do hope we will have the chance to welcome you again in Bo18 Hotel***Superior.

Yours sincerely,
Zsuzsanna Péter
Assistant Manager & Sales Exe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 November 2013 via mobile

My wife and I had a great 2-day stay at the Bo18. This hotel is located a little off the beaten path, but close to the Corvin mall and thus near a metro stop, also not a bad walk to Kalvin ter. The rooms are nice and clean, shower is hot and strong, the staff are very friendly and eager to serve, and the rooms are quiet. The free wi-fi in the rooms, free PlayStation & free iPads in the lobby are also a nice touch; very convenient. The breakfast, which we got included in our price, is an excellent buffet. We also had a 1-hour massage, in the hotel, for about $50 each - a great deal! And a nice jacuzzi in the basement fitness area. All in all, this is a great find in a lesser-known part of Budapest; highly recommended for the price.

Stayed November 2013, travelled as a couple
Helpful?
Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZsuzsannaP, Director of Sales at Bo18 Hotel Superior, responded to this review, 3 January 2014
Dear Mr. David W, dear our kind guest,

We were happy to read your kind feedback of your recent stay with us in Bo18 Hotel***Superior.

Thank you for your nice remarks about our facilities and for complimenting our staff.

There is nothing more motivating for us than receiving feedback like yours to continue providing services beyond our guests’ expectations, and we are really appreciated for the title of your review, we are delighted to read that you considered our hotel "the Best 3-star you have seen".

We do hope we will have the chance to welcome you again in Bo18 Hotel***Superior and for our best offer please do not hesite to contact us at anytime!

Best regards,
Zsuzsanna Péter
Assistant Manager & Sales Exe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kokkola, Finland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 November 2013

This was a nice and cosy little hotel. The staff was friendly and helpful, and everything was clean and neat. Breakfast was good, nothing extra but well prepared and enough variety.The location was a bit odd, but still pretty close to the center of Budapest and maybe a 15 minute walk to the river.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tomas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZsuzsannaP, Director of Sales at Bo18 Hotel Superior, responded to this review, 3 January 2014
Dear Tomas T,

We were delighted to read that we managed to create a nice stay for you in Bo18 Hotel***Superior.

Your kind comments on our hotel are very much appreciated, it is our pleasure to read that the assistance of my colleagues met your expectaions, such as the cleanness of the hotel.

We do hope we will have the chance to welcome you again in the nearest future.

Kind regards from Budapest,

Zsuzsanna Péter
Assistant Manager & Sales Exe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cluj-Napoca, Romania
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 November 2013

I think the title says it all...the breakfast we had here was worth the whole stay. Fresh warm pastries, chocolate fountain & champagne, just that perfect start to a touristy day for me and my wife...instant relaxation :)

Staff is very friendly also, you get free tea all day long, wifi is good and the welcome hungarian wine is actually pretty decent.

Rooms look better in photos but are ok, clean.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrei L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZsuzsannaP, Director of Sales at Bo18 Hotel Superior, responded to this review, 3 January 2014
Dear Mr. Andrei L,

Thank you for sharing your opinion on TripAdvisor regarding to your stay at Bo18 Hotel***Superior.

We are glad to read that you had a nice stay with us and we are more than appreciated for taking the time to share your detailed experiences regarding our rich buffet breakfast.
It is our pleasure to read your kind words regarding our team, and the mentioned extras.

We do hope we will have the chance to welcome you again in Bo18 Hotel***Superior.

With kind regards from Budapest,
Zsuzsanna Péter
Assistant Manager & Sales Exe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas, United States
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 November 2013

I really wanted to give bo18 4 stars, but I think 3* is the most honest, and here is why.

First, let me start with the good points
-Service is 5* worthy. The receptionists are friendly and very helpful. Even the cleaning staff was always helpful, pressing the elevator button for me when my hands were full.
-Free glass of wine with check-in was a friendly gesture
-The breakfast was fantastic and I couldn't believe it was free! Eggs, sausage, chocolate fountain, toast, pastries, coffee, and champagne (although it was too early for me to indulge)
-The room was modern enough and functional. Very clean. No "wow" factor, but it was a budget hotel.

Cons...
-First and foremost, it was LOUD. Thank God we brought ear plugs, or we would have never slept. I am not sure if it is because where our room was situated (first floor, right over entrance) but we heard noise nonstop. People's footsteps in rooms above and next to ours, voices in other rooms, people outside. This was very disappointing, since the reviews led me to believe that the hotel was quiet.
- Bed was large, but a little too hard. Just a personal opinion.
-Distance. Although it was right next to a tram and underground train, the hotel was just a little too far for our taste. There was nothing around there to do, and all of the major tourist attractions were at least a mile away. At night, it was difficult to find a good restaurant close to the hotel
- I wish they offered hair conditioner and lotions in the bathroom. All that they had in our hotel bathroom was a dispenser with liquid soap that was to be used as both a body gel and shampoo.

For a budget hotel, it was nice...however, after looking up other hotels in Budapest, I am seeing we could have shelled out just 10-20 more dollars a night and have stayed somewhere more centrally located and just as nice.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZsuzsannaP, Director of Sales at Bo18 Hotel Superior, responded to this review, 3 January 2014
Dear Christina B, dear our kind guests,

We are really appreciated for your detailed feedback regarding our hotel and services.

We are delighted to read that you considered our service 5* worthy and we managed to reach your positive impression with the welcome drink and the breakfast.

Our aim is to keep and improve our services in a high basis standard with the help of the feedbacks arriving from our kind guests, that is why your comment is more than important for us.

Let us do appologize for the inconveniences the loud caused for you from the street. Unfortunately we are unable to have any effects on it, anyway I have forwarded your feedback to our night security guard.

I am sadly read that our location was inconvenient for your taste, and it was hard to find a nice restaurant near here. Let me kindly inform you that our colleagues at the reception desk can offer you many kind of restaurants, even in the close neighbourhood of the hotel.

Thank you very much for sharing your opinion with us regarding the missing hair conditioner or the toaletries.

Let me kindly inform you that we have the extra toaleties only in our Superior roomtype, we provide the multifunctional shampoon and shower gel in the Standard rooms.

We do hope that all around you had a nice time with us and thank you very much again for choosing our hotel for your kind stay.

Best regards,
Zsuzsanna Péter
Assistant Manager & Sales Exe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muscat, Oman
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 November 2013 via mobile

I stayed in this hotel 3 nights and was soooo good
I travel a lot and this hotel 1 of the most hotels I like

Hotel and room was clean and nice
Food was very good
Every thing make me comfortable

The staff was so nice, kind and helpful

Am sure I will stay on this hotel next time and will recommend it to my friends

Raad Alabri

Stayed November 2013, travelled with friends
Helpful?
Thank Raad372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZsuzsannaP, Director of Sales at Bo18 Hotel Superior, responded to this review, 29 December 2013
Dear Mr. Raad Alabri, dear our kind guest,

We were happy to read your kind feedback of your recent stay with us in Bo18 Hotel***Superior.

Thank you for your nice remarks about our facilities and for complimenting our staff.

There is nothing more motivating for us than receiving feedback like yours to continue providing services beyond our guests’ expectations.

We do hope we will have the chance to welcome you again in Bo18 Hotel***Superior and for our best offer please do not hesite to contact us at anytime!

Best regards,

Zsuzsanna Péter
Assistant Manager & Sales Exe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yate, United Kingdom
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 November 2013

We stayed in BO18 3 times so far and never been disappointed. The reception staff greeted us with smile and no matter what time we arrived we got a drink voucher each. Rooms are spacious and the decor is fresh. Breakfast is lovely, lots of choice for every tastes, plus sparkly wine if you really want to celebrate your morning.
Afternoons you can get free lemonade by the reception area, sometimes they offer you little pastries as well...very nice. In the basement there is a little spa area with good jacuzzi and sauna for max 1-2 person. There is a gym as well for fit people.
Very good quality hotel for the price, i would not hesitate to come back...I already booked my next stay.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABTripp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZsuzsannaP, Director of Sales at Bo18 Hotel Superior, responded to this review, 29 December 2013
Dear Ms. Anett D, dear our returning guest,

We are really appreciated for your kind and detailed feedback regarding our hotel and services.

We are also happy to read that you had a memorable stay with us in Bo18 Hotel***Superior by the third time also.

We are more than appreciated for your loyality against our hotel, and we will do our best in the future to keep and also improve our services and standards, that is why your comment is more than important for us.

We will do our best to continue to having the chance to welcoming you as our returning guest, and thank you very much for taking the time to share your experiences again.

Hope to welcome you back soon.

Kind regards,
Zsuzsanna Péter
Assistant Manager & Sales Exe.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bo18 Hotel Superior

Property: Bo18 Hotel Superior
Address: Vajdahunyad utca 18., district VIII., Budapest 1082, Hungary
Phone Number:
Region: Hungary > Central Hungary > Budapest
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
Ranked #21 of 333 Hotels in Budapest
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Bo18 Hotel Superior 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Bo18 Hotel*** Superior, the newest 3 star category hotel in Budapest opened its doors in the first half of May 2011. It is located in the VIII district of Budapest, close to the recently opened Corvin passage and the Corvin shopping mall. The location of the hotel, which is easily accessible both by public transport and private car, is a security for a silent, undisturbed stay in the immediate neighbourhood of the bustling Budapest city center. Our hotel is waiting for the quests who wish to discover Budapest or arrive for a business stay with 45 rooms, three star premium services and with a buffet breakfast with champagne. Our friendly, elegant rooms, our inner garden and lobby bar established according to the latest design, our wellness corner and the outstanding niveau of our services are guarantees for an unforgettable Budapest relaxation. ... more   less 
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