Just Got back from a lovley trip to budapest, we booked 2 rooms, one for me and my fiancee, And one for my sister, i have to say, The Hotel looks great but we had a few problems,
First of all the location is great, in the center and close to everything, My and my fiancee got an excutive room which the hair drayer was broken and a few lights didn't worked (The hotel fixed those problems very quickly) And they didn't cleaned the room 100% (We ate KFC in the room and left it in the room and we expect they will throw it away but it stayed in the room for 2 days)
My sister had a single room, she received a room for handicapped person and the toilet and the shower was on the same room which was a big problem becuase the water filled the room and wasn't comfortable at all, When we complaind about it they said the hotel is fully booked and it's nothing they can do.
As i said i wasn't expected this ansewer from a 5 stars hotel.
Besides the hotel was great.More